Skip to main content

Assessment contact on preparing for COVID-19 for Home Services

The Aged Care Quality and Safety Commission is currently contacting all approved providers of aged care Home Services by email to undertake an online self-assessment survey to monitor and support them in their preparation for a COVID-19 outbreak and to be submitted by close of business Wednesday 29th April 2020. 

Note that home services include services delivering home care packages, Commonwealth Home Support Programme (CHSP) services and flexible care services through which short-term restorative care is provided in a home care setting.

The online self-assessment survey is designed to support home services providers to evaluate their readiness for a Coronavirus (COVID-19) outbreak affecting their aged care home service(s), to review the infection control systems in place, and support home service providers to take action to identify, minimise and manage risks to the safety, health and well-being of their consumers.

The questions are based on the Department of Health COVID-19 Guide for Home Care Providers. You are urged to consult this guidance on the department's website.  

We will continue to adjust our regulatory response to the COVID-19 outbreak in line with the latest advice and guidance from the Department of Health and other health authorities. 

We thank all approved providers for their ongoing efforts to protect older Australians at this critical time.

Click here to read the survey questions

Additional information to help you

Changed
Tuesday, 21 April 2020 - 4:13pm