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Governing for Reform in Aged Care - Webinars

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The Governing for Reform in Aged Care 2024 webinar series has commenced with a new and exciting sequence of deep dives into governance and leadership issues particular to the aged care provider community.

Currently, our webinar program to end June includes:

Registration links are usually available two weeks in advance.

We welcome your feedback on the webinars and your input for future topics, which you can send to

Please check this page regularly for:

  • updated information and registration links to attend upcoming webinars
  • links to the webinar recordings

Upcoming webinars

The importance of leadership and culture in engaging the aged care workforce

Wednesday 6 March / 12:00 – 1:00 pm AEDT

Knowing how to develop and retain a skilled, experienced, and engaged aged care workforce is critical for success. This has never been more pressing as we face sector-wide reform. In this webinar you will hear from experts across the sector who know the value of investing to create a thriving workforce.

Learning outcomes for this webinar include:

  • An understanding of the active role leadership has in creating a positive organisational culture.
  • Identification of the key skills needed to build a positive workplace culture and how this aligns with an ‘older Australians at the centre of care’ focus.
  • An understand of effective strategies to create a positive organisational culture including:
    • communication and transparency,
    • employee development and growth,
    • diversity and inclusivity within the workplace.
  • Appreciation of how rewards and recognition work to improve employee wellbeing as well as attract and retain talent

Register now

Previous webinars

    Intro video - governing for reform

    Governing for Reform in Aged Care Opening Webinar

    The purpose of this webinar is to provide insight to how sector leaders were responding to the reform environment, and how governing bodies and executives could strengthen their organisational and clinical governance capability and work collectively to enact critical reforms.

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    Developing the Leaders of Tomorrow: Why We Must Invest

    Investing in leadership development and achieving the right skill mix on your executive and governing body is challenging, but it’s central to driving transformational change that provides safe, high quality and consumer centred services and care. This webinar draws on the deep experience of panel members to explore why organisations throughout the aged care sector must prioritise the development of leadership and governance capabilities and embark on a journey to develop outstanding leaders for the future.

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    Exploring the role of governing bodies and executives in leading digital adoption

    We are all operating in an increasingly ‘digital’ world. The use of technology in the aged care sector has the potential to change the way providers deliver services and improve consumers outcomes. Governing bodies that view technology as an enabler of improvement and change are better positioned to be able to respond to change, identify opportunities for improvement and continue to deliver high quality care.

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    Governing for Consumer Centred Care

    In this webinar, the panel discussed the issue of governing for consumer centred care in aged care from a diverse range of perspectives, while drawing on experiences from a multitude of industries. The discussion explored the role that the governing body plays in ensuring that consumer-centricity is prioritised, understood, and placed at the centre of organisational decision making.

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    Improving Clinical Governance Culture

    This webinar explores the importance of building a good clinical governance culture within your organisation, and your role as an executive or governing body member in leading and managing clinical governance effectively.

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    Leading for Reform - A Collective Leadership Challenge

    This webinar equips the participants and leaders of the Governing for Reform in Aged Care program to reflect on their own leadership approaches and adopt new habits to navigate the reform environment. It focuses on the practice of leadership in highly complex and disrupted environments at two levels – self-leadership and collective leadership.

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    Managing Conflict and Building High Performance

    As leaders, we are often faced with the challenge of making difficult decisions while managing conflicting points of view. Effective governing bodies seek to stimulate the flow of ideas, identify key challenges, consider alternative perspectives and make well informed decisions. To do so often requires vigorous debate which inevitably, can often result in conflict.

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    Rebuilding Trust in the Aged Care Sector

    This webinar will explore the development and repair of trust in organisations, and particularly in contexts where trust is challenged. Included will be concepts surrounding the role that trust plays in ensuring stakeholder engagement, championing internal improvement processes, and navigating reform and transformation.

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    Service Excellence: Driving towards Innovation and Change

    When it comes to the quality and safety of care, a leader holds an inherent responsibility to enable the systemic shift needed to transition away from a compliance mindset, where the focus is on meeting minimum standards, towards one of innovation, growth, and leadership.

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    Strategic Planning: Putting Humans at the Centre

    To continue to thrive, organisations require a strategy. There’s no one size fits all approach to strategic planning. To successfully adapt, organisations must incorporate an iterative approach to strategy development and should tailor strategy to suit their individual goals and needs.

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    The Future of Aged Care - Leading the Transformation

    This webinar explores how transformation creates opportunity especially for sector wide change. Leaders in all roles across the sector need to be able to adapt and evolve their behaviour to embrace new opportunities to innovate and support each other to thrive into the future.

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    Transforming for an Inclusive Future: Cultural Safety for Aboriginal and/or Torres Strait Islander Elders

    This webinar draws on the deep experience of panel members to discuss the importance of creating and/or strengthening culturally safe, inclusive and accessible services. The discussion focuses on what reform in aged care will mean to Aboriginal and/or Torres Strait Islander elders who access aged care services.

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    Transforming for an Inclusive Future: Why, How, Who?

    This webinar explores the role of the governing body and executive leaders in driving change and setting the example for inclusive services. Listen to discussions around why it is important to address diversity, how to ensure that diversity is addressed and that an inclusive approach is a cornerstone of our organisations.

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    Clinical governance for non-clinicians: the importance of a shared approach

    Ensuring robust clinical and corporate governance is vital for aged care providers, however the interplay between them can be challenging. In this webinar find out how you, your governing body, and executive team can take a shared response to optimise clinical governance and ensure that your organisation continually delivers high quality care.

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    Co-Designing for the Future of Aged Care

    Across the aged care sector, executive leaders and governing body members are being asked to consider how they can do more, with less. Organisations are faced with the challenge of navigating major reform, ensuring excellent services, while also focussing on growth and efficiency. This webinar explores the importance of executing a deliberate approach to co-designing aged care services with consumers.  

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    Cyber Security in Aged Care

    The focus for Aged Care organisations is on the people that they provide care for rather than on computers and communications systems that they operate. However, inevitably this leads to organisations being more vulnerable to cyber-attacks, system failures and data breaches. Learn about understanding the importance of cyber related risks, and practical strategies and examples of how leaders and Governing Body members can enable and empower cyber safety.

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    Informed Decision Making for Boards and Leaders

    Governing bodies of aged care providers hold ultimate responsibility for the quality of care and services provided in their organisation. As core decision-makers, they need to ensure that they have a genuine understanding of what is happening in their service and are adequately informed of key issues. Find out how you, your governing body, and executive team can make more informed decisions for your provider.

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    Diversity of thought: A shared approach to leadership in aged care

    Given the diversity of the Australian population it is crucial for the leadership in aged care to be representative of the communities they serve. Listen to this webinar to find out how you, your governing body and your executives can foster diverse leadership and diversity of thought to strengthen your organisation.

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    Making bold decisions for a successful future

    Bold thinking and decision-making are crucial for any leader and can help to create and maintain a strong vision for an organisation's future. Listen to strategies for governing complex decisions, and the importance of maintaining a vision for the future in strategy development and decision-making.

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