The information on this page is for home services; this includes home care services, Commonwealth Home Support Programme (CHSP) services and flexible care services through which short-term restorative care is provided in a home care setting.
The Aged Care Quality and Safety Commission conducts quality reviews of home services to assess whether a provider delivers services in accordance with the applicable aged care quality standards. Home services provide support to help people stay at home and be more independent with their day-to-day activities and in the community.
This page provides links for providers to help prepare for assessments and to promote continuous improvement in care in line with the applicable aged care quality standards.
- Key Changes under new Commission Act and Rules
- Quality Review
- Commencing services
- Assessment contacts
- Continuous improvement
- Non-compliance with the standards
- Serious risk
You may also need…
- Letters and posters
- Resources (including Practices and Processes Guide)
- Home reports
- Consumer Experience Reports