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Regulatory Bulletin

The Regulatory Bulletin is a targeted communication to assist services in understanding how specific requirements and processes fit into the overarching aged care regulatory framework. It articulates expectations and underlying reasons for the Commission's approach.

Regulatory Bulletins are routinely reviewed to ensure they remain current. Any changes to a Regulatory Bulletin are summarised in the notes section of the Regulatory Bulletin cover sheet.


RB 2020-11 Publication of provider performance information
RB 2020-10 Quality Assessor Registration 
RB 2020-09 Assessment Contacts in residential and home services
RB 2019-08 Regulation of physical and chemical restraint
RB 2019-07 Reconsideration of regulatory decisions
RB 2019-06 Regulatory decision making
RB 2019-05 Aged Care Quality Standards performance assessment methodology
RB 2019-04 Responding to non-compliance with the Aged Care Quality Standards
RB 2019-03 Exclusion of specific dates for unannounced visits

Superseded Regulatory Bulletins

  • RB 2019-02 Assessment contacts in residential services (superseded by RB 2020-09)

Rescinded Regulatory Bulletins

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Wednesday, 1 July 2020 - 3:23pm