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Regulatory Bulletin

The Regulatory Bulletin is a targeted communication to assist services in understanding how specific requirements and processes fit into the overarching aged care regulatory framework. It articulates expectations and underlying reasons for the Commission's approach.

Regulatory bulletins are routinely reviewed to ensure they remain current. Any changes to a Regulatory Bulletin are summarised in the notes section of the Regulatory Bulletin cover sheet.


Bulletin number Bulletin title
RB 2023-20 Additional fees in residential aged care
RB 2023-19 Workforce-related responsibilities
RB 2023-18 Publication of provider performance information
RB 2023-17 Banning orders
RB 2022-16 Changes to Administration and Management Charges in the Home Care Packages Program
RB 2021-15 Plan for continuous improvement requirements
RB 2021-14 Change in service ownership
RB 2021-13 Regulation of restrictive practices and the role of the Senior Practitioner, Restrictive Practices
RB 2021-12 Reconsideration of reviewable decisions
RB 2020-10 Quality assessor registration
RB 2020-09 Assessment contacts in residential and home services
RB 2019-06 Regulatory decision making
RB 2019-05 Aged Care Quality Standards performance assessment methodology
RB 2019-04 Responding to non-compliance with the Aged Care Quality Standards
RB 2019-03 Exclusion of specific dates for unannounced visits

Superseded regulatory bulletins


Superseded bulletin number Superseded bulletin title Superseded by
RB 2020-11 Publication of provider performance information RB 2023-18
RB 2019-08 Regulation of physical and chemical restraint RB 2021-13
RB 2019-07 Reconsideration of reviewable decisions RB 2021-12
RB 2019-02 Assessment contacts in residential services RB 2020-09

Rescinded regulatory bulletins

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Friday, 9 June 2023 - 10:25am

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