This regulatory bulletin explains how a provider or person working in aged care can show that they are committed to improving through an enforceable undertaking.
Disclaimer: Aged care laws in Australia have now changed. The Aged Care Act 2024 and Aged Care Rules 2025 now apply. We're completing updates to this page to align with the new laws. Providers are advised to refer to the new Act and Rules for any required clarification of their obligations and legal responsibilities. Thank you for your patience.
This regulatory bulletin explains how a provider or person working in aged care can show that they are committed to improving through an enforceable undertaking.
*some complaints closed may have been
received in previous months