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Aged care laws in Australia have now changed. The new Aged Care Act 2024 and Aged Care Rules 2025 now apply. While we complete updating of our website, including draft guidance and other materials, to align with the new laws, providers are advised to refer to the new Act and Rules for any required clarification of their obligations and legal responsibilities. Thank you for your patience.

BlueCross Monterey

Report
Serious risk statement
RACS ID
3650

Serious risk decision

Following an assessment contact conducted on 4 April 2019, a delegate of the Aged Care Quality and Safety Commissioner made a decision that Third Age Australia Pty Ltd failed to meet two expected outcomes in the Accreditation Standards in relation to BlueCross Monterey.

On 8 May 2019 a decision was made that failure to meet these two expected outcomes has placed the safety, health or wellbeing of consumers of the service at serious risk. The Department of Health has been notified of the risk.

Serious risk is not an ongoing state; it is a statutory decision based on evidence at a point in time.

The Aged Care Quality and Safety Commission will continue to monitor the performance of the service including through unannounced visits.