Aged care laws in Australia have now changed. The new Aged Care Act 2024 and Aged Care Rules 2025 now apply. While we complete updating of our website, including draft guidance and other materials, to align with the new laws, providers are advised to refer to the new Act and Rules for any required clarification of their obligations and legal responsibilities. Thank you for your patience.

Provider pack

Publication date

20 December 2018

An information resources pack was sent to providers in January 2019, just after the Aged Care Quality and Safety Commission (Commission) was established. It contains helpful information on the Commission and the services we offer. Its contents include:

A letter from the Aged Care Quality and Safety Commissioner, Janet Anderson PSM;
A 'Do you have a concern?' poster;
A 'Do you have a concern?' brochure;
An Aged Care Quality Standards poster;
An Aged Care Quality Standards 1-8 fact sheet;
Information for people receiving aged care fact sheet (with translations); and
The service we offer you fact sheet.

Preview:

Cover Image_ACQSA Provider Pack

Attachments

Letter to providers.pdf (PDF 165.08 KB)

acqsc_do-you-have-a-concern-brochure.pdf (PDF 813.84 KB)

do_you_have_a_concern_a3_poster_in_English.pdf (PDF 440.21 KB)

acqsc_aged_care_quality_standards_poster_a4.pdf (PDF 173.59 KB)

acqsc_translation_a4_poster.pdf (PDF 777.92 KB)

acqsc_the_service_we_offer_you_factsheet.pdf (PDF 743.84 KB)

Resource Type

Brochure,

Fact sheet,

Topics

Complaints

Education and training

Cover Image_ACQSA Provider Pack