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We host webinars on various topics relevant to the aged care sector. See what's coming up or watch past webinars.

In 2023, the Commission will be hosting regular monthly webinars. 

We welcome your feedback on the webinars and your input for future topics, which you can send to

Please check this page regularly for:

  • updated information and registration links to attend upcoming webinars
  • links to the webinar recordings, together with Q&As that could not be addressed in the live webinars due to time constraints.

Registration for webinars open no later than one week before the event.

Upcoming webinars

Provider Governance

This webinar will go through the provider governance reforms which commence December 1, 2023. The speakers will also discuss the measures that are already in place, answering the most frequently asked questions. Initiatives from the Governing for Reform in Aged Care program to support these changes will also be highlighted.


  • Janet Anderson PSM, Aged Care Quality and Safety Commissioner
  • Louise Macleod, Complaints Commissioner
  • Pam Christie, Executive Director Strategic Projects

When: Tuesday, September 19, 2023
Time: 01:00 PM AEST
SA & NT: 12:30 PM
WA: 11:00 AM

Register now

Previous webinars

Watch previous webinar listings include links to webinar Q&As and presentation material.  


  • 15 August 2023: Financial and prudential regulation - recording and presentation slides
  • 11 August 2023: Oral and dental health and it’s impact on eating and nutrition - recording and presentation slides 
  • 18 July 2023: Compliance in practice - recordingpresentation slides and Q&As.
  • 20 June 2023: Stronger Standards, Better Aged Care - recordingpresentation slides and Q&As
  • 16 May 2023: Complaints Handling - recording
  • 18 April 2023 - Regulation of workforce-related responsibilities including 24/7 on site registered nurse and care minutes - recording, presentation slides and Q&As
  • 21 March 2023 -  Early lessons learned from SIRS in home services - recording and presentation slides. The numbers for 'SIRS Home Services - Notifications received by Incident' on slide 2 have been updated since the webinar and are correct as at 24 March 2023. During the live session, Ann Wunsch gave the correct numbers but unfortunately the slides had not been updated. This has been corrected in the slides you can view here.
  • 21 February 2023 - Site audits in residential aged care - recording and presentation slides
  • 17 March 2023 - Swallowing, texture-modified diets and nutrition – recording and presentation slides


Food, dining and nutrition

Reform webinar Q&As

Aged care sector reforms – current status and what's next?

Strengthening provider governance

Serious Incident Response Scheme (SIRS) for home services

Code of Conduct for Aged Care

Introduction to aged care sector reforms – a regulatory perspective





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