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Aged care laws in Australia have now changed. The new Aged Care Act 2024 and Aged Care Rules 2025 now apply. While we complete updating of our website, including draft guidance and other materials, to align with the new laws, providers are advised to refer to the new Act and Rules for any required clarification of their obligations and legal responsibilities. Thank you for your patience.

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This guide is for facilitators to deliver case-based learning to improve antibiotic use for urinary tract infections in aged care services.

Guides,
Elderly man with walker and cap, a younger man has his hand on his shoulder while they walk
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This flyer is part of the Commission’s resource bundle to improve antibiotic use for urinary tract infections in aged care services.

Arabic - تغمس أم ال؟  (PDF  262.89 KB)
Hindi - To Dip or Not to Dip?  (PDF  236.96 KB)
Spanish - Sumergir o no sumergir  (PDF  208.59 KB)
Brochure,
Text and images of urinary tract, dipstick container and white and red prescriptions pills
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This audit tool is part of the Commission’s resource bundle to improve antibiotic use for urinary tract infections in aged care services.

To Dip or Not to Dip audit tool  (PDF  424.01 KB)
Tool,
To Dip or Not To Dip audit tool two tables with multiple rows and columns
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This provider poster is an educational tool is part of the Commission’s resource bundle to improve antibiotic use for urinary tract infections in aged care services.

Poster,
Poster with four grey rows and four icons with dipstick container, urinary tract, document and red and white prescription pills
Publication date
Last updated

This provider poster is an educational tool is part of the Commission’s resource bundle to improve antibiotic use for urinary tract infections in aged care services.

Dinka - Pɛ̈n Tuany ë lɛc  (PDF  200.17 KB)
Korean - 요로 감염 예방  (PDF  205.57 KB)
Poster,
Two columns: 1. urine colour chart; 2. outline of human body
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This user guide relates to the 'Clinical Pathway for older people in aged care homes: suspected urinary tract infections (UTIs)'.

Guides,
Elderly man with walker and cap, a younger man has his hand on his shoulder while they walk
Publication date
Last updated

These clinical forms are part of the 'Clinical Pathway for older people in aged care homes: suspected urinary tract infections (UTIs)'.

Tool,
Form with multiple tables and boxes
Publication date

If you have a concern or complaint, it is safe to raise it with your residential or home service. The Aged Care Quality and Safety Commission can also help.

Fact sheet,
Poster,
How to make a complaint? poster with four circles with icons
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You should not be treated any differently after raising a concern or making a complaint. If you are not happy with how your complaint has been managed, you can also make a complaint directly to the Aged Care Quality and Safety Commission.

Fact sheet,
Poster,
What happens after you make a complaint poster with three icons: acknowledge investigate and respond
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The Serious Incident Response Scheme (SIRS) decision support tool helps you determine Priority 1 or Priority 2 reportable incidents.

Tool,
Screenshot of Unreasonable use of force
Publication date

This fact sheet provides information for residential aged care providers on behaviour support plans for each consumer who requires it, as part of their care.

Fact sheet,
Cover of Behaviour support plans fact sheet with an elderly lady with pearls talking to a younger lady
Publication date

This fact sheet provides information on how to complete the Numbers of personnel in the service form.

Fact sheet,
Image of the first page of Numbers of personnel in the service fact sheet
Publication date

We hosted a webinar on 23 August 2021 which covered the behaviour support planning requirements under the restrictive practices legislation.

Webinar,
Video,
Restrictive practices - behaviour support planning webinar 23 August 2021
Publication date

We hosted a webinar on 30 August 2021 that revisited some foundation steps providers of residential aged care can take to be ready for a COVID-19 outbreak. We also discussed the changing context of COVID in 2021.

Webinar,
Video,
Publication date

This fact sheet provides an overview of the use of restrictive practices in aged care.

Overview of restrictive practices  (PDF  465.43 KB)
Fact sheet,
Cove of Overview of restrictive practices fact sheet
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This fact sheet provides information about consent for medication in aged care.

Fact sheet,
Cover of Consent for medication in aged care fact sheet
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This fact sheet covers the frequently asked questions about consent in aged care.

Fact sheet,
Cover of Frequently asked questions about consent
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Information about antibiotics for aged care residents and their families, carers and representatives.

This brochure is available in 25 languages.

Brochure,
Do you need antibiotics? Flyer image
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The Serious Incident Response Scheme or SIRS will support your right to be treated with dignity and respect and to live your life free from neglect, violence and abuse.

Fact sheet,
Poster,
Poster with text and four circles with steps
Publication date

We hosted the a webinar on 13 July 2021 to discuss the changes to legislation surrounding restrictive practices in aged care.

Webinar,
Cover slide - Restrictive practices webinar - 13 July 2021 with Commission logo