Resource library

This fact sheet provides a summary of the key legislative changes from 1 July 2021 for providers under the Aged Care Act 1997 and the Quality of Care Principles 2014.

In aged care, your rights are protected by the Charter of Aged Care Rights. Alongside the Charter is a new government initiative called the Serious Incident Response Scheme or SIRS. SIRS requires your home to take steps to keep you safe from harm.

A fact sheet for aged care residents, their families and representatives on your rights relating to COVID-19 restrictions in residential aged care.

To keep you safe, the government has introduced the Serious Incident Response Scheme or SIRS. SIRS will reduce the risk of harm to people in residential aged care homes.

In this short video, we provide an overview of the benefits of effective incident management in residential aged care settings under the Serious Incident Response Scheme (SIRS), which commenced on 1 April 2021.

The Serious Incident Response Scheme (SIRS) launched on 1 April 2021. The Aged Care Quality and Safety Commission is helping the aged care sector to prepare for the introduction of the scheme with information and resources and is hosting a series of webinars about the scheme. This fifth webinar discussed quality aged care and the SIRS.

In this short video, we discuss incident management in residential aged care settings under the Serious Incident Response Scheme (SIRS) which commenced on 1 April 2021.

In this short video, we discuss reporting incidents under the Serious Incident Response Scheme (SIRS) which commenced on 1 April 2021.

In this short video, Aged Care Quality and Safety Commissioner Janet Anderson provides an overview for approved residential aged care providers of the Serious Incident Response Scheme (SIRS) which commenced on 1 April 2021.

This fact sheet provides information about the revised incident management obligations within Standard 8 for home services providing aged care.

The Serious Incident Response Scheme (SIRS) launched on 1 April 2021. The Commission is helping the aged care sector to prepare for the introduction of the scheme with information and resources and is hosting a series of webinars about the scheme. This fourth webinar discussed the role of the Commission under the SIRS.

Serious Incident Response Scheme - Residential aged care provider readiness checklist

Residential aged care providers are encouraged to work through the Serious Incident Response Scheme (SIRS) readiness checklist.

The Serious Incident Response Scheme (SIRS) launched on 1 April 2021. The Commission is helping the aged care sector to prepare for the introduction of the scheme with information and resources and is hosting a series of webinars about the scheme. This third webinar discussed reporting incidents to the Commission under the SIRS.

This booklet aims to give guidance on how to:

The Serious Incident Response Scheme (SIRS) is a new initiative to help prevent and reduce the risk of incidents of abuse and neglect in residential aged care services subsidised by the Australian Government. The SIRS requires residential services to have an effective incident management system or IMS.

An IMS is key to a provider’s ability to effectively identify, respond to, and mitigate the impact of an incident, and enables providers to analyse and identify risks and trends to inform preventative measures.

This fact sheet describes how incidents should be recorded in your IMS to meet your obligations under SIRS and provide safe care to your residents.

Children and their elderly relatives can still connect during COVID-19. Regular phone and video calls will help to maintain their connection as well as help prevent loneliness in aged care
residents due to the COVID-19 isolation.

This poster outlines the 6 essential elements of effective incident management systems.

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The Serious Incident Response Scheme (SIRS) launched on 1 April 2021. The Aged Care Quality and Safety Commission is helping the aged care sector to prepare for the introduction of the scheme with information and resources and is hosting a series of webinars about the scheme. This second webinar discussed the importance of an effective Incident Management System under the SIRS.

This guidance provides information for providers to help them to develop and embed a best practice incident management system which enables them to respond to and manage specific incidents and near misses by assessing:

A fact sheet outlining the Aged Care Quality Standards.

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