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Effective incident management systems: Best practice guidance

This guidance provides information for providers to help them to develop and embed a best practice incident management system which enables them to respond to and manage specific incidents and near misses by assessing:

  • what happened
  • how and why it happened
  • what can be done to reduce the risk of recurrence and support safer care
  • what was learned
  • how the learning can be shared.


Tuesday, 7 September 2021 - 3:16pm

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