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Action 1.33: Welcoming environments

Action 1.33: Welcoming environments

Guidance,

This resource provides guidance on creating welcoming environments in healthcare services, including aged care, to make sure Aboriginal and Torres Strait Islander people feel safe, respected, and supported. It outlines strategies for cultural safety, collaboration with communities, and improving access to care through inclusive design, training, and environmental changes. 

Author
Australian Commission On Safety And Quality In Health Care
Standard
1: The Individual
4: The Environment
Outcomes
1.1: Person-centred care
4.1b: Environment – services delivered other than in the individual’s home
Action 1.33: Welcoming environments

This is not a Commission publication. Any views are those of the author. You are responsible for considering this in context, based on your circumstances and the Aged Care Act 2024 (Cth) requirements. See Terms of Use .