Action 1.33: Welcoming environments
This resource provides guidance on creating welcoming environments in healthcare services, including aged care, to make sure Aboriginal and Torres Strait Islander people feel safe, respected, and supported. It outlines strategies for cultural safety, collaboration with communities, and improving access to care through inclusive design, training, and environmental changes.
Key Theme
Person-centred care
Delivering comprehensive care and services
Environment
Standard
1: The Individual
4: The Environment
Outcomes
1.1: Person-centred care
4.1b: Environment – services delivered other than in the individual’s home
