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Aged care laws in Australia have now changed. The new Aged Care Act 2024 and Aged Care Rules 2025 now apply. While we complete updating of our website, including draft guidance and other materials, to align with the new laws, providers are advised to refer to the new Act and Rules for any required clarification of their obligations and legal responsibilities. Thank you for your patience.

Quality Standards Resource Centre

The Quality Standards Resource Centre helps extend understanding of the strengthened Aged Care Quality Standards, which took effect from 1 November 2025. You can search for resources by using keywords, or filtering by standard, outcome and audience. Before using the Resource Centre, please read the terms of use.

Displaying 21 to 24 of 24 result(s)
/quality-standards/aged-care-workforce

Aged care workforce

Guidance
Last Updated

This resource provides information about the aged care workforce, highlighting opportunities for those interested in joining the sector. It details available programs such as scholarships, training, and clinical placements for nurses and aged care workers. It also includes initiatives to support the growth, training, and development of the aged care workforce to ensure quality care for older adults. 

This resource may refer to information that will be updated from 1 July 2025 to align with the new Aged Care Act and Quality Standards.

Author
Department of Health, Disability and Ageing
Standard
2: The Organisation
Outcomes
2.8: Workforce planning
Aged care workforce
/quality-standards/code-conduct

Code of conduct

Guidance
Last Updated

This resource provides the National Boards' Code of Conduct, outlining the expected professional behaviour and ethical standards for registered health practitioners. It serves as a regulatory framework to ensure safe, ethical care, helping practitioners understand their responsibilities. The document is important for all registered practitioners to ensure they comply with these standards across healthcare settings.

Author
External resource
Standard
2: The Organisation
Outcomes
2.9: Human resource management, 2.8: Workforce planning
Code of conduct
/quality-standards/racgp-aged-care-clinical-guide-silver-book-part-b-older-people-rural-and-remote-communities

RACGP aged care clinical guide (Silver Book) - Part B - Older people in rural and remote communities

Guidance
Last Updated

This guide discusses providing aged care in rural and remote communities, focusing on the unique needs of older residents, the role of GPs in care coordination, and overcoming challenges like limited services and workforce shortages. It covers building telehealth connections, establishing collaborative care models, and offers a checklist for newly arrived GPs to support quality care for older adults.

Author
External resource
Standard
4: The Environment, 2: The Organisation, 3: The Care and Services, 5: Clinical Care
Outcomes
5.4: Comprehensive care, 2.8: Workforce planning, 3.2: Delivery of funded aged care services
RACGP aged care clinical guide (Silver Book) - Part B - Older people in rural and remote communities
/quality-standards/managing-worker-risk-policy

Managing worker risk policy

Guidance, Policy
Published date
Last Updated

Our Managing Worker Risk Policy explains our approach in detecting, assessing and responding to risks arising from the actions, inactions and behaviours of workers. 

This policy includes information about: 

Managing worker risk policy  (PDF  386.18 KB)
Author
Aged Care Quality & Safety Commission
Standard
2: The Organisation
Outcomes
2.4: Risk management, 2.8: Workforce planning, 2.9: Human resource management
Managing worker risk policy thumbnail