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Aged care laws in Australia have now changed. The new Aged Care Act 2024 and Aged Care Rules 2025 now apply. While we complete updating of our website, including draft guidance and other materials, to align with the new laws, providers are advised to refer to the new Act and Rules for any required clarification of their obligations and legal responsibilities. Thank you for your patience.

Quality Standards Resource Centre

The Quality Standards Resource Centre helps extend understanding of the strengthened Aged Care Quality Standards, which take effect from 1 November 2025. The Resource Centre will be updated to reflect key changes made to the draft strengthened Standards. You can search for resources by using keywords, or filtering by standard, outcome, audience and theme. Before using the Resource Centre, please read the terms of use.

Displaying 21 to 40 of 94 result(s)
/quality-standards/resource-sheets-workers-social-emotional-and-cultural-wellbeing-online-resources-aboriginal-and-torres-strait-islander-people

Resource sheets for workers – Social, emotional and cultural wellbeing online resources for Aboriginal and Torres Strait Islander People

Guidance

This resource offers a collection of topic-based resource sheets for workers, covering wellbeing issues relevant to Aboriginal and Torres Strait Islander communities. It includes information on topics like alcohol, anxiety, cultural identity, depression, and trauma. The resources consist of videos, fact sheets, podcasts, apps, and websites to support practitioners and the wellbeing workforce.

Author
External resource
Key Theme
Clinical safety, Assessment and planning, Person-centred care
Standard
5: Clinical Care, 3: The Care and Services, 1: The Individual
Outcomes
5.5: Safety of clinical care services, 1.1: Person-centred care, 3.1 Assessment and planning
Resource sheets for workers – Social, emotional and cultural wellbeing online resources for Aboriginal and Torres Strait Islander People
/quality-standards/fact-sheet-oral-health-care-adult-inpatients

Fact sheet - Oral health care for adult inpatients

Fact sheet

This resource provides guidance on oral health care for adult inpatients, aligning with the Comprehensive Care Standard. It outlines the importance of oral health assessment, daily care, infection control, and discharge planning to prevent adverse outcomes such as infections, dehydration, and malnutrition, enhancing patient experience and care quality. 

Author
External resource
Key Theme
Clinical safety
Standard
5: Clinical Care
Outcomes
5.5: Safety of clinical care services
Fact sheet - Oral health care for adult inpatients
/quality-standards/older-people-and-falls

Older people and falls

Guidance
Last Updated

This resource provides information on the causes, treatments, and prevention of falls in older people. It outlines risk factors, such as home hazards and health conditions, and offers practical tips for reducing falls, including lifestyle changes, home modifications, and medical assessments. The document emphasises the importance of fall prevention in aged care settings.

Author
External resource
Key Theme
Delivering comprehensive care and services, Environment, Clinical safety
Standard
4: The Environment, 5: Clinical Care
Outcomes
4.1a: Environment – services delivered in the individual’s home, 5.5: Safety of clinical care services
Older people and falls
/quality-standards/chronic-obstructive-pulmonary-disease-clinical-care-standard

Chronic Obstructive Pulmonary Disease Clinical Care Standard

Guidance
Published date

This Australian Commission on Safety and Quality in Health Care clinical care standards provides guidelines for managing chronic obstructive pulmonary disease (COPD) to reduce hospitalisations and improve outcomes. It includes quality statements, care indicators, and palliative care considerations to support best practices and enhance the quality of life for people with COPD. This resource may apply to healthcare contexts outside of aged care. 

Author
Australian Commission On Safety And Quality In Health Care
Key Theme
Clinical safety
Standard
5: Clinical Care
Outcomes
5.5: Safety of clinical care services
Chronic Obstructive Pulmonary Disease Clinical Care Standard
/quality-standards/australian-college-care-workers-code-conduct-care-workers

Australian College of Care Workers - Code of Conduct for Care Workers

Guidance
Published date

This resource outlines the Code of Conduct for members of the Australian College of Care Workers. It includes 7 key principles that ensure care workers provide safe, ethical, and respectful care. The Code sets minimum standards for professionalism, accountability, and respect for people receiving care, promoting integrity and competency within the profession.

Author
External resource
Key Theme
Workforce and human resources management
Standard
2: The Organisation
Outcomes
2.9: Human resource management
Australian College of Care Workers - Code of Conduct for Care Workers
/quality-standards/wounds-australia

Wounds Australia

Guidance

This resource provides information and resources on wound prevention and management. It offers clinical guidelines, educational materials, and support for health professionals, caregivers, and people affected by wounds. The focus is on best practices, evidence-based care, and promoting awareness to improve wound healing outcomes across various settings.

Author
External resource
Key Theme
Clinical safety
Standard
5: Clinical Care
Outcomes
5.5: Safety of clinical care services
Wounds Australia
/quality-standards/vision-australia-clinical-tools-and-resources

Vision Australia - Clinical tools and resources

Guidance

This resource offers tools and information for clinicians supporting people with blindness or low vision across a range of settings including aged care. It includes free patient materials, brochures in multiple languages, fact sheets on eye conditions, case studies, tips on communication, assistive technology recommendations, and professional development webinars to enhance patient care and referral processes. This resource may apply to healthcare contexts outside of aged care. Please consider the applicability of this resource to your care setting.”

Author
External resource
Key Theme
Clinical safety
Standard
5: Clinical Care
Outcomes
5.5: Safety of clinical care services
Vision Australia - Clinical tools and resources
/quality-standards/wound-healing-interventions

Wound Healing Interventions

Guidance
Published date

This resource provides the 2021 Australian guidelines on wound healing interventions for diabetic foot disease (DFD) and foot ulcers (DFU). It includes evidence-based recommendations for healthcare professionals on appropriate practices, such as sharp debridement, exudate control, adjunctive treatments, and decision-making pathways to enhance wound healing and improve patient outcomes.

Author
External resource
Key Theme
Clinical safety
Standard
5: Clinical Care
Outcomes
5.5: Safety of clinical care services
Wound Healing Interventions
/quality-standards/training-resources-hearing-assistance-aged-care-hospitals

Training resources for hearing assistance in aged care & hospitals

Guidance

This resource provides free training materials for hearing assistance in aged care and hospital settings. It includes a Good Practice Guide, instructional video, poster series, and training modules. The resources aim to equip staff, volunteers, and family carers with knowledge to support people with hearing loss effectively.

Author
External resource
Key Theme
Clinical safety
Standard
5: Clinical Care
Outcomes
5.5: Safety of clinical care services
Training resources for hearing assistance in aged care & hospitals
/quality-standards/ageing-and-dual-sensory-loss

Ageing and dual sensory loss

Guidance

This resource provides information and strategies for supporting older adults with age-related dual sensory loss or deafblindness. It includes a resource booklet and video developed to help aged care workers understand and address the needs of people with combined vision and hearing impairments to reduce isolation and enhance care.

Author
External resource
Key Theme
Clinical safety
Standard
5: Clinical Care
Outcomes
5.5: Safety of clinical care services
Ageing and dual sensory loss
/quality-standards/pain-residential-aged-care-facilities-management-strategies-resources

Pain in Residential Aged Care Facilities: Management Strategies - Resources

Guidance

This resource provides downloadable tools to support the management of pain in residential aged care facilities. It covers comprehensive pain assessment, pain management strategies for communicative and non-communicative residents, complementary therapies, opioid considerations, and quality indicators, aiming to enhance care practices and improve residents' quality of life.

Author
External resource
Key Theme
Clinical safety
Standard
5: Clinical Care
Outcomes
5.5: Safety of clinical care services
Pain in Residential Aged Care Facilities: Management Strategies - Resources
/quality-standards/mob-smiles-resources-and-articles-created-aboriginal-and-torres-strait-islander-australians

Mob Smiles - Resources and articles created for Aboriginal and Torres Strait Islander Australians

Guidance

This resource, Mob Smiles, provides culturally appropriate oral health information for Aboriginal and Torres Strait Islander people. It includes brochures, posters, and fact sheets tailored for different life stages such as children, teenagers, elders, and pregnant women. The content focuses on dental care, healthy habits, and oral health education.

Author
External resource
Key Theme
Clinical safety
Standard
5: Clinical Care
Outcomes
5.5: Safety of clinical care services
Mob Smiles - Resources and articles created for Aboriginal and Torres Strait Islander Australians
/quality-standards/racgp-aged-care-clinical-guide-silver-book-part-faecal-incontinence

RACGP aged care clinical guide (Silver Book) - Part A - Faecal incontinence

Guidance
Last Updated

This guide addresses the assessment and management of urinary incontinence in older adults. It outlines a stepwise approach to evaluation, including identifying transient causes, detailed history-taking, medication review, and focused examination. It provides information on management including lifestyle measures, medications, bladder drainage options, and potential referral to specialists based on individual needs and the type of incontinence.

Author
External resource
Key Theme
Clinical safety
Standard
5: Clinical Care
Outcomes
5.5: Safety of clinical care services
RACGP aged care clinical guide (Silver Book) - Part A - Faecal incontinence
/quality-standards/racgp-aged-care-clinical-guide-silver-book-part-urinary-incontinence

RACGP aged care clinical guide (Silver Book) - Part A - Urinary incontinence

Guidance
Last Updated

This guide addresses the assessment and management of urinary incontinence in older adults. It outlines a stepwise approach to evaluation, including identifying transient causes, detailed history-taking, medication review, and focused examination. It provides information on management including lifestyle measures, medications, bladder drainage options, and potential referral to specialists based on individual needs and the type of incontinence.

Author
External resource
Key Theme
Clinical safety
Standard
5: Clinical Care
Outcomes
5.5: Safety of clinical care services
RACGP aged care clinical guide (Silver Book) - Part A - Urinary incontinence
/quality-standards/racgp-aged-care-clinical-guide-silver-book-part-falls

RACGP aged care clinical guide (Silver Book) - Part A - Falls

Guidance
Last Updated

This guide covers fall prevention and management in older adults, focusing on assessing fall risks, involving multidisciplinary teams (e.g. physiotherapists, occupational therapists), and recommending both non-pharmacological and pharmacological interventions. It includes steps for post-fall assessments, medication review, and strategies for preventing injuries, with a comprehensive approach to improving outcomes in aged care.
 

Author
External resource
Key Theme
Clinical safety
Standard
5: Clinical Care
Outcomes
5.5: Safety of clinical care services
RACGP aged care clinical guide (Silver Book) - Part A - Falls
/quality-standards/racgp-aged-care-clinical-guide-silver-book-part-mental-health

RACGP aged care clinical guide (Silver Book) - Part A - Mental health

Guidance
Last Updated

This guide addresses mental health in older adults, including social isolation, depression, anxiety, suicide risk, bipolar disorder, and schizophrenia. It provides consensus-based recommendations for tailored interventions, diagnosis through validated assessments, and management strategies that combine clinical and non-clinical approaches.

Author
External resource
Key Theme
Clinical safety
Standard
5: Clinical Care
Outcomes
5.5: Safety of clinical care services
RACGP aged care clinical guide (Silver Book) - Part A - Mental health
/quality-standards/racgp-aged-care-clinical-guide-silver-book-part-dermatology

RACGP aged care clinical guide (Silver Book) - Part A - Dermatology

Guidance
Last Updated

This guide provides recommendations for dermatological care in older adults, addressing skin integrity, sun damage, bruising, and wound management. It highlights factors affecting skin health, like systemic disease, medication, and environmental exposure. It recommends regular skin assessments, non-pharmacological interventions, moisturisation, and tailored approaches for managing conditions like ulcers, pruritus, and skin cancer in aged care settings.

Author
External resource
Key Theme
Clinical safety
Standard
5: Clinical Care
Outcomes
5.5: Safety of clinical care services
RACGP aged care clinical guide (Silver Book) - Part A - Dermatology
/quality-standards/racgp-aged-care-clinical-guide-silver-book-part-pain

RACGP aged care clinical guide (Silver Book) - Part A - Pain

Guidance
Last Updated

This guide provides strategies for managing pain in older adults in aged care, focusing on assessment, non-pharmacological treatments, and pharmacological interventions. It includes practice points on appropriate medication use, considerations for pain assessment tools, and recommendations for safe management, including tailored care and treatment monitoring to improve quality of life.

Author
External resource
Key Theme
Clinical safety
Standard
5: Clinical Care
Outcomes
5.5: Safety of clinical care services
RACGP aged care clinical guide (Silver Book) - Part A - Pain
/quality-standards/aged-care-workforce-planning-and-support-programs

Aged care workforce planning and support programs

Webinar
Published date

This resource provides information about aged care workforce planning and support programs available to help providers. It covers initiatives such as the Business and Workforce Advisory Service and the Remote and Aboriginal and Torres Strait Islander Aged Care Service Development Assistance Panel. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

Author
Department of Health, Disability and Ageing
Key Theme
Workforce and human resources management
Standard
2: The Organisation
Outcomes
2.9: Human resource management
Aged care workforce planning and support programs
/quality-standards/education-training

Education & training

Guidance

This resource provides information on the educational content offered to aged care providers and workers. It includes online learning modules, workshops, and access to a resource library, aimed at promoting high-quality care and compliance with legislative changes. The content supports continuous learning and professional development. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

Author
Aged Care Quality & Safety Commission
Key Theme
Workforce and human resources management
Standard
2: The Organisation
Outcomes
2.9: Human resource management
Education & training