Quality Standards Resource Centre

This fact sheet helps aged care residents communicate their food and dining preferences. It includes sections for meal choices, dining preferences, assistance needs, health considerations, cultural or religious customs, and contact information for allied health professionals. It also advises staff to monitor changes in weight and contact a dietitian if needed. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards. 

This resource explains the Aged Care Volunteer Visitors Scheme (ACVVS), which connects volunteers with older people to provide companionship and reduce social isolation. It details how to become a volunteer, request a visitor, and outlines the scheme's benefits for both recipients and volunteers in aged care settings. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

This resource provides guidance on the concept of dignity of risk. It includes information about how to reframe thinking and ways you can support dignity of risk. The resource highlights the importance of choice and independence, and supporting someone to do what they want safely.

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

This resource provides guidelines on visitor restrictions for aged care services during infectious outbreaks, such as COVID-19. It includes information on managing the impact of restrictions, ensuring the safety and wellbeing of care recipients, and balancing health risks with the need for social connection to prevent negative physical and psychological effects. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

This resource highlights successful practices in engaging older people to improve food, nutrition, and dining experiences. Providers can use examples like food focus groups, family involvement in recipe changes, and resident-led dining committees to promote enjoyable, dignified, and inclusive dining. It fosters better health, wellbeing, and relationships with staff. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

This resource outlines support for health service organisations to provide safe, high-quality care for people with cognitive impairment, especially during COVID-19. It includes new intellectual disability resources, fact sheets, posters, and guidance aligned with the National Safety and Quality Health Service (NSQHS) Standards to improve patient outcomes and care experiences. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

This resource provides a range of materials developed to improve the safety and quality of healthcare for people with cognitive impairment or at risk of delirium. It includes guides, fact sheets, and standards for consumers, clinicians, and health service organisations, supporting the implementation of best practice and quality care. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

This resource outlines the Australian Commission on Safety and Quality in Health Care's Delirium Clinical Care Standard, which aims to improve the prevention, early diagnosis, and treatment of delirium. It includes 8 evidence-based quality statements and indicators for safe care. The standard helps clinicians and healthcare organisations manage cognitive impairment, with relevance to both hospital and aged care settings. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

This resource provides information on a free translation service for government-subsidised aged care providers, enabling communication in languages other than English. It helps aged care providers reach diverse communities, including culturally and linguistically diverse individuals, First Nations people, and those who are Deaf or hard of hearing, supporting culturally inclusive care. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

This resource outlines the Dementia Training Program, which offers accredited education and professional development for aged care workers and health professionals. The program provides free training, tailored onsite services, and an online portal, focusing on advanced dementia care, behavioural management, and reducing restrictive practices. It aims to enhance care quality for people living with dementia. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

This resource provides guidance on incorporating cultural considerations into food, nutrition, and dining in aged care settings. It highlights the importance of understanding diverse dietary preferences, religious practices, and family dynamics to support person-centred care, improve wellbeing, and promote inclusivity within the aged care environment. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

This resource provides aged care workers with tools to enhance food, nutrition, and dining experiences for people in their care. It includes practical guides on offering choice, managing swallowing difficulties, promoting oral health, and creating an enjoyable dining environment, all while ensuring adherence to aged care standards. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

This resource provides tools and guidance for aged care providers to ensure quality food, nutrition, and dining experiences. It includes hotlines, resources for dining, choice, swallowing, and oral health, as well as webinars, research findings, and practical tips to support older adults' wellbeing and meet care standards. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

This resource is a guide for consumers about the Australian Commission on Safety and Quality in Health Care's Psychotropic Medicines in Cognitive Disability or Impairment Clinical Care Standard.  The resource includes 8 quality statements about the health care consumers should receive to support the correct use of psychotropic medicines. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

This resource provides guidance on how technology, such as virtual reality (VR) and mobile applications, can enhance the dining experience in aged care settings. These tools are designed to increase engagement, support meal choices, improve communication with families, and contribute to overall wellbeing by making mealtimes more enjoyable. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

This resource provides guidance for aged care services on how to support people living with dementia to eat and drink well. It highlights innovative approaches such as creating familiar, enjoyable meals, reducing mealtime interruptions, and offering 24-hour access to nutritious foods. These strategies help address challenges like malnutrition and dehydration. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

This resource explains Activities of Daily Living (ADLs), which are essential tasks that people must perform to care for themselves. It covers basic ADLs like mobility, dressing, and feeding, as well as instrumental ADLs such as managing finances and medication. The document highlights the clinical importance of assessing and supporting ADLs in aged care. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

This resource provides guidance about respecting the privacy and dignity of clients. It includes information about personal privacy, the Privacy Act, what classifies as health information, consent and privacy of information. It also includes information about person-centred care and client dignity. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

This quick reference guide provides residential aged care providers with instructions on collecting and reporting data for the Quality Indicator Program. It focuses on measuring the decline in activities of daily living (ADLs) using the Barthel Index, helping providers monitor care recipients' functional independence and implement appropriate support strategies. This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

This resource explains the importance of measuring activities of daily living (ADLs) for older people in residential aged care. It guides providers on using the Barthel Index to assess ADLs quarterly, helping identify risks of functional decline and implement strategies to maintain independence and improve quality of life. This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.