The Quality Standards Resource Centre helps extend understanding of the strengthened Aged Care Quality Standards, which took effect from 1 November 2025. You can search for resources by using keywords, or filtering by standard, outcome and audience. Before using the Resource Centre, please read the terms of use.
National Aged Care Advocacy Program (NACAP)
This resource outlines the National Aged Care Advocacy Program (NACAP), which provides free and confidential advocacy services to older people receiving government-subsidised aged care. It helps people understand their rights, navigate the aged care system, and resolve issues. It also offers education and support to aged care providers to ensure they uphold these rights.
This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.
Care Delivery Evidence Collection Tool (CDECT) – Residential (Category 6)
Providers must complete this tool as part of a renewal audit in registration category 6.
The CDECT – Residential must be completed once for each category 6 service.
We use this tool to collect evidence about the residential care home.
Care Delivery Evidence Collection Tool (CDECT) – Care delivery location (Category 4 & 5)
Providers must complete this tool as part of a renewal audit in registration categories 4 and 5.
We will identify a targeted sample of care delivery locations (Category 4 & 5). You will be notified of this sample and the CDECT – Care delivery location must only be completed for these targeted sample locations.
We use this tool to collect evidence about care and services delivered in a home or community setting.
