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Aged care laws in Australia have now changed. The new Aged Care Act 2024 and Aged Care Rules 2025 now apply. While we complete updating of our website, including draft guidance and other materials, to align with the new laws, providers are advised to refer to the new Act and Rules for any required clarification of their obligations and legal responsibilities. Thank you for your patience.

Quality Standards Resource Centre

The Quality Standards Resource Centre helps extend understanding of the strengthened Aged Care Quality Standards, which take effect from 1 November 2025. The Resource Centre will be updated to reflect key changes made to the draft strengthened Standards. You can search for resources by using keywords, or filtering by standard, outcome, audience and theme. Before using the Resource Centre, please read the terms of use.

Displaying 321 to 340 of 361 result(s)
/quality-standards/aboriginal-and-torres-strait-islander-mental-health-program

Aboriginal and Torres Strait Islander mental health program

Fact sheet
Last Updated

This resource provides information on a mental health program for Aboriginal and Torres Strait Islander people. It includes funding for culturally appropriate mental health services, offering psychological therapies, complex care, and clinical coordination. The program integrates with other services such as drug and alcohol support and suicide prevention initiatives. 

This resource may refer to information that will be updated from 1 July 2025 to align with the new Aged Care Act and Quality Standards.

Author
Department of Health, Disability and Ageing
Key Theme
Assessment and planning, Delivering comprehensive care and services, Clinical safety, Person-centred care
Standard
3: The Care and Services, 5: Clinical Care, 1: The Individual
Outcomes
3.1 Assessment and planning, 3.2: Delivery of funded aged care services, 5.5: Safety of clinical care services, 1.1: Person-centred care
Aboriginal and Torres Strait Islander mental health program
/quality-standards/racgp-aged-care-clinical-guide-silver-book-part-b-older-people-rural-and-remote-communities

RACGP aged care clinical guide (Silver Book) - Part B - Older people in rural and remote communities

Guidance
Last Updated

This guide discusses providing aged care in rural and remote communities, focusing on the unique needs of older residents, the role of GPs in care coordination, and overcoming challenges like limited services and workforce shortages. It covers building telehealth connections, establishing collaborative care models, and offers a checklist for newly arrived GPs to support quality care for older adults.

Author
External resource
Key Theme
Care coordination and transitions, Delivering comprehensive care and services, Workforce and human resources management
Standard
4: The Environment, 2: The Organisation, 3: The Care and Services, 5: Clinical Care
Outcomes
5.4: Comprehensive care, 2.8: Workforce planning, 3.2: Delivery of funded aged care services
RACGP aged care clinical guide (Silver Book) - Part B - Older people in rural and remote communities
/quality-standards/racgp-aged-care-clinical-guide-silver-book-part-infection-and-sepsis

RACGP aged care clinical guide (Silver Book) - Part A - Infection and sepsis

Guidance
Last Updated

This guide provides information on preventing and managing infections and sepsis in aged care settings. It includes recommendations on vaccination, antibiotic stewardship, recognising symptoms, and managing conditions such as respiratory, urinary tract, skin, and gastrointestinal infections. It also covers risk assessment, treatment considerations, and the role of general practitioners in infection control.

Author
External resource
Key Theme
Infection prevention and control
Standard
5: Clinical Care, 4: The Environment
Outcomes
4.2: Infection prevention and control, 5.2: Preventing and controlling infections in delivering clinical care services
RACGP aged care clinical guide (Silver Book) - Part A - Infection and sepsis
/quality-standards/aseptic-technique

Aseptic technique

Guidance
Last Updated

This resource provides information on aseptic techniques to support service provides adapt practices to protect patients from healthcare-associated infections and healthcare workers from contact with blood, body fluid and body tissue. It provides guides for implementation, principles of aseptic technique and safe use of chlorhexidine. 

This resource may refer to information that will be updated from 1 July 2025 to align with the new Aged Care Act and Quality Standards.

Author
Australian Commission On Safety And Quality In Health Care
Key Theme
Infection prevention and control
Standard
4: The Environment, 5: Clinical Care
Outcomes
4.2: Infection prevention and control, 5.2: Preventing and controlling infections in delivering clinical care services
Aseptic technique
/quality-standards/residential-aged-care-supporting-residential-aged-care-residents-and-their-healthcare-teams

Residential aged care - Supporting residential aged care residents and their healthcare teams

Guidance
Published date

This resource provides information on digital health tools available for residential aged care providers. It covers how these tools, including My Health Record, support care coordination, improve health outcomes, and enable secure information sharing between healthcare providers to enhance the quality of aged care services.

Author
External resource
Key Theme
Corporate and clinical governance, Information management system, Delivering comprehensive care and services, Care coordination and transitions, Workforce and human resources management
Standard
5: Clinical Care
Outcomes
5.1: Clinical governance, 2.7: Information management, 3.3: Communicating for safety and quality
Residential aged care - Supporting residential aged care residents and their healthcare teams
/quality-standards/amr-antimicrobial-resistance

AMR - Antimicrobial resistance

Guidance

The AMR provides information on antimicrobial resistance and it's threats to human and animal health. It contains information on how to reduce it's spread, news, AMR resources and other resources on antimicrobial resistance.

Author
External resource
Key Theme
Infection prevention and control
Standard
4: The Environment, 5: Clinical Care
Outcomes
4.2: Infection prevention and control, 5.2: Preventing and controlling infections in delivering clinical care services
AMR - Antimicrobial resistance
/quality-standards/infection-prevention-and-control-poster-airborne-precautions-poster

Infection Prevention and Control Poster - Airborne precautions poster

Poster
Published date

This poster outlines airborne precautions, in addition to standard precautions, for infection prevention and control. It provides guidance on preventing transmission of infectious agents through airborne droplet nuclei using personal protective equipment (PPE), negative pressure rooms, and limiting patient movement to reduce infection risks​. 

Author
Australian Commission On Safety And Quality In Health Care
Key Theme
Infection prevention and control
Standard
4: The Environment, 5: Clinical Care
Outcomes
4.2: Infection prevention and control, 5.2: Preventing and controlling infections in delivering clinical care services
Infection Prevention and Control Poster - Airborne precautions poster
/quality-standards/infection-prevention-and-control-poster-combined-airborne-and-contact-precautions

Infection Prevention and Control Poster – Combined airborne and contact precautions

Poster
Published date

This poster provides guidance on combined airborne and contact precautions for infection prevention and control. It includes information on using personal protective equipment (PPE) and other measures to minimise the spread of infectious agents transmitted through both airborne particles and direct contact. 

Author
Australian Commission On Safety And Quality In Health Care
Key Theme
Infection prevention and control
Standard
4: The Environment, 5: Clinical Care
Outcomes
4.2: Infection prevention and control, 5.2: Preventing and controlling infections in delivering clinical care services
Infection Prevention and Control Poster – Combined airborne and contact precautions
/quality-standards/break-chain-infection-poster

Break The Chain of Infection Poster

Poster
Published date

This poster outlines key steps to break the chain of infection, including staying home if unwell, physical distancing, frequent handwashing, cleaning surfaces, and covering coughs or sneezes. It aims to prevent the spread of respiratory infections and supports infection prevention practices in healthcare settings. 

Author
Australian Commission On Safety And Quality In Health Care
Key Theme
Infection prevention and control
Standard
4: The Environment, 5: Clinical Care
Outcomes
4.2: Infection prevention and control, 5.2: Preventing and controlling infections in delivering clinical care services
Break The Chain of Infection Poster
/quality-standards/mental-health-and-wellbeing-dementia-and-mental-health

Mental health and wellbeing - Dementia and mental health

Guidance
Last Updated

This resource examines mental health challenges in people living with dementia, covering complexities in diagnosing conditions like depression and anxiety. It provides evidence-based insights on therapeutic approaches, including music and cognitive therapies, and offers tools to aid aged care providers in supporting mental health in dementia care.

Author
External resource
Key Theme
Assessment and planning, Delivering comprehensive care and services, Clinical safety
Standard
3: The Care and Services, 5: Clinical Care
Outcomes
3.1 Assessment and planning, 3.2: Delivery of funded aged care services, 5.5: Safety of clinical care services, 5.6 Cognitive impairment  
Mental health and wellbeing - Dementia and mental health
/quality-standards/goal-setting

Goal setting

Guidance
Last Updated

This resource discusses the role of goal setting in enhancing rehabilitation, reablement, and restorative care for older people. It highlights the value of involving older people in defining goals and the positive impact of goal setting on engagement, daily function, and quality of life.

Author
External resource
Key Theme
Choice, independence and quality of life, Delivering comprehensive care and services, Assessment and planning, Care coordination and transitions
Standard
1: The Individual, 3: The Care and Services, 5: Clinical Care
Outcomes
1.3: Choice, independence and quality of life, 3.2: Delivery of funded aged care services, 5.4: Comprehensive care
Goal setting
/quality-standards/national-infection-control-guidance-non-tuberculous-mycobacterium-infections-associated-heater-cooler-devices

National Infection Control Guidance Non-tuberculous Mycobacterium infections associated with heater-cooler devices

Guidance
Published date

This guidance addresses the infection risks associated with heater-cooler devices, particularly Non-tuberculous Mycobacterium infections. It provides recommendations for Australian healthcare organisations on managing these risks, including using safety notices and infection control guidelines. It should be used alongside state and territory health advice​. This resource may apply to healthcare contexts outside of aged care and please consider the applicability of this resource to your care setting.

Author
Australian Commission On Safety And Quality In Health Care
Key Theme
Infection prevention and control
Standard
4: The Environment, 5: Clinical Care
Outcomes
4.2: Infection prevention and control, 5.2: Preventing and controlling infections in delivering clinical care services
National Infection Control Guidance Non-tuberculous Mycobacterium infections associated with heater-cooler devices
/quality-standards/infection-prevention-and-control-poster-droplet-precautions-addition-standard-precautions-poster

Infection Prevention and Control Poster - Droplet precautions, in addition to standard precautions poster

Poster
Published date

This resource is a poster on droplet precautions, in addition to standard precautions, for infection prevention. It outlines measures to prevent the transmission of infectious agents spread through respiratory droplets, such as using appropriate personal protective equipment (PPE), patient placement, and minimising patient transport. This resource may apply to healthcare contexts outside of aged care. Please consider the applicability of this resource to your care setting.

Author
Australian Commission On Safety And Quality In Health Care
Key Theme
Infection prevention and control
Standard
4: The Environment, 5: Clinical Care
Outcomes
4.2: Infection prevention and control, 5.2: Preventing and controlling infections in delivering clinical care services
Infection Prevention and Control Poster - Droplet precautions, in addition to standard precautions poster
/quality-standards/preventing-and-controlling-infections-standard

Preventing and Controlling Infections Standard

Guidance
Published date

The Preventing and Controlling Infections Standard (National Safety and Quality Health Service Standards) outlines infection prevention and control strategies, antimicrobial stewardship, the safe use of resources, and evidence-based practices. It aims to minimise infection risks and ensure the safety of people receiving care and workforce members. It also supports compliance with infection control standards in healthcare and aged care settings. This resource may apply to healthcare contexts outside of aged care and please consider the applicability of this resource to your care setting.

Author
Australian Commission On Safety And Quality In Health Care
Key Theme
Infection prevention and control
Standard
4: The Environment, 5: Clinical Care
Outcomes
4.2: Infection prevention and control, 5.2: Preventing and controlling infections in delivering clinical care services
Preventing and Controlling Infections Standard
/quality-standards/infection-prevention-and-control-poster-combined-contact-and-droplet-precautions

Infection Prevention and Control Poster – Combined contact and droplet precautions

Poster
Published date

This poster outlines combined contact and droplet precautions for infection prevention and control, in addition to standard precautions. It provides guidance on the use of personal protective equipment (PPE) and other measures to reduce the transmission of infectious agents through direct contact and respiratory droplets​. 

Author
Australian Commission On Safety And Quality In Health Care
Key Theme
Infection prevention and control
Standard
4: The Environment, 5: Clinical Care
Outcomes
4.2: Infection prevention and control, 5.2: Preventing and controlling infections in delivering clinical care services
Infection Prevention and Control Poster – Combined contact and droplet precautions
/quality-standards/infection-prevention-and-control-poster-contact-precautions-poster

Infection Prevention and Control Poster - Contact precautions poster

Poster
Published date

This poster outlines contact precautions for infection prevention and control, in addition to standard precautions. It provides guidance on preventing the transmission of infectious agents through direct or indirect contact. Key elements include using personal protective equipment, proper patient placement, and minimising patient movement​. This resource may apply to healthcare contexts outside of aged care. Please consider the applicability of this resource to your care setting.

Author
Australian Commission On Safety And Quality In Health Care
Key Theme
Infection prevention and control
Standard
4: The Environment, 5: Clinical Care
Outcomes
4.2: Infection prevention and control, 5.2: Preventing and controlling infections in delivering clinical care services
Infection Prevention and Control Poster - Contact precautions poster
/quality-standards/infection-prevention-and-control-poster-standard-precautions-poster

Infection Prevention and Control Poster - Standard precautions poster

Poster
Published date

This resource is a poster on standard precautions for infection prevention and control in healthcare. It outlines essential practices such as hand hygiene, personal protective equipment use, environmental cleaning, and waste management. The poster helps healthcare workers minimise infection risks and maintain safe care environments. This resource may apply to healthcare contexts outside of aged care. Please consider the applicability of this resource to your care setting.

Author
Australian Commission On Safety And Quality In Health Care
Key Theme
Infection prevention and control
Standard
4: The Environment, 5: Clinical Care
Outcomes
4.2: Infection prevention and control, 5.2: Preventing and controlling infections in delivering clinical care services
Infection Prevention and Control Poster - Standard precautions poster
/quality-standards/recommendations-control-carbapenemase-producing-enterobacterales

Recommendations for the control of carbapenemase-producing Enterobacterales

Guidance
Published date

This resource provides guidance on preventing and managing carbapenemase-producing Enterobacterales (CPE) in healthcare. It covers screening, outbreak control, and environmental cleaning, helping to reduce antimicrobial resistance. The resource supports infection control policies and aims to enhance safety in aged care and health service organisations. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

Author
Australian Commission On Safety And Quality In Health Care
Key Theme
Infection prevention and control
Standard
4: The Environment, 5: Clinical Care
Outcomes
4.2: Infection prevention and control, 5.2: Preventing and controlling infections in delivering clinical care services
Recommendations for the control of carbapenemase-producing Enterobacterales
/quality-standards/our-care-your-hands-aboriginal-stories-about-approaching-end-life

In our care into your hands: Aboriginal stories about approaching the end of life

Guidance
Published date

This 2015 resource shares Aboriginal and Torres Strait Islander stories about approaching end of life, emphasising cultural practices and the role of storytelling in palliative care. It offers insight into supporting culturally sensitive care for people nearing the end of life.

This resource was developed by a state/territory government or organisation and therefore its applicability and usefulness may be limited.

Author
External resource
Key Theme
Palliative and end of life care
Standard
5: Clinical Care
Outcomes
5.7: Palliative care and end-of-life care
In our care into your hands: Aboriginal stories about approaching the end of life
/quality-standards/european-wound-management-association-quality-standards

European Wound Management Association - Resource Library

Guidance

This resource library offers a collection of wound care materials, including publications, webinars, and e-learning modules, covering topics like wound healing, infection management, compression therapy, and advanced treatments. It provides resources for various target groups and is available in multiple languages.

This resource was developed internationally and therefore its applicability and usefulness may be limited.

Author
External resource
Key Theme
Clinical safety
Standard
5: Clinical Care
Outcomes
5.5: Safety of clinical care services
European Wound Management Association - Resource Library