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Quality Standards Resource Centre

The Quality Standards Resource Centre helps extend understanding of the strengthened Aged Care Quality Standards, which took effect from 1 November 2025. You can search for resources by using keywords, or filtering by standard, outcome and audience. Before using the Resource Centre, please read the terms of use.

Displaying 341 to 360 of 603 result(s)
/quality-standards/eat-health-australian-dietary-guidelines

Eat for health: Australian dietary guidelines

Guidance

This resource provides up-to-date advice on the types and amounts of food needed for health and wellbeing, based on the Australian dietary guidelines. It includes recommendations for balanced eating patterns, addressing chronic disease risk, and offers resources such as brochures, posters, and guides for different population groups, including children and Aboriginal and Torres Strait Islander peoples.

Author
External resource
Standard
6: Food and Nutrition
Outcomes
6.3: Provision of food and drinks, 6.2: Assessment of nutritional needs and preferences
Eat for health: Australian dietary guidelines
/quality-standards/eat-health-healthy-eating-when-youre-older

Eat for health: Healthy eating when you're older

Guidance

This resource provides guidance on healthy eating for older adults, emphasising nutrient-dense foods while limiting energy-dense options. It highlights the importance of consuming a variety of foods from the 5 food groups, maintaining a healthy weight, staying physically active, and managing dietary needs for chronic conditions. It also includes tips for food safety and preventing malnutrition.

Author
External resource
Standard
6: Food and Nutrition
Outcomes
6.3: Provision of food and drinks
Eat for health: Healthy eating when you're older
/quality-standards/healthy-eating-and-nutrition-resources

Healthy Eating and Nutrition Resources

Guidance
Last Updated

This resource provides heart-healthy eating and nutrition resources for health professionals to guide patients. It includes practical advice on managing high blood pressure, maintaining a healthy weight, and increasing omega-3 intake. The materials support long-term dietary changes through recipes, meal planning tools, and educational guides to promote heart health.

Author
External resource
Standard
6: Food and Nutrition
Outcomes
6.3: Provision of food and drinks
/quality-standards/presenting-texture-modified-foods

Presenting Texture-Modified Foods

Guidance
Published date

This resource provides strategies for presenting texture-modified foods to aged care residents in an appealing way. It emphasises the importance of food presentation in enhancing meal satisfaction and nutritional intake. Techniques include using contrasting colours, layering foods, adding height, and shaping dishes to improve recognition and visual appeal, particularly for those on texture-modified diets.

Author
External resource
Standard
6: Food and Nutrition
Outcomes
6.3: Provision of food and drinks
Presenting Texture - Modified Foods
/quality-standards/end-life-care-last-days-life

End-of-life care - Last days of life

Fact sheet
Published date

This resource provides guidance on end-of-life care during the last days of life, relevant for aged care settings. It focuses on maintaining comfort, managing symptoms, and reducing unnecessary interventions. Clinicians are supported in offering compassionate care, addressing potential emergencies, and involving family members while ensuring that older people are treated with dignity during their final days. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

Author
Australian Commission On Safety And Quality In Health Care
Standard
5: Clinical Care
Outcomes
5.7: Palliative care and end-of-life care
End-of-life care - Last days of life
/quality-standards/nutrition-and-older-adults

Nutrition and older adults

Guidance
Last Updated

This resource provides guidance on maintaining healthy nutrition as people age. It covers key considerations such as increasing calcium intake, managing changes in appetite, and the importance of hydration. It also offers practical advice on reducing salt, fat, and sugar consumption, ensuring proper bone health through calcium and vitamin D, and maintaining a balanced diet to support overall health and well-being in older adults.

Author
External resource
Standard
6: Food and Nutrition
Outcomes
6.3: Provision of food and drinks
Nutrition and older adults
/quality-standards/mealtime-safety

Mealtime Safety

Guidance

This resource provides guidance on mealtime safety, particularly for people with swallowing difficulties who are at risk of choking. It includes steps to respond to choking incidents, tips for recognising signs of swallowing difficulties, and resources for making referrals. It also covers documenting incidents and maintaining proper oral hygiene, promoting safe and enjoyable mealtimes in care environments​

Author
External resource
Standard
6: Food and Nutrition
Outcomes
6.3: Provision of food and drinks
Mealtime Safety
/quality-standards/centre-cultural-diversity-ageing-resources

Centre for Cultural Diversity in Ageing - Resources

Guidance

This webpage supports aged care providers to address the needs of older people from culturally and linguistically diverse backgrounds. It contains training and webinars, sector development and resources. The resources include multilingual communication cards, cultural care plans, and practice guides that help address the cultural, linguistic, and spiritual needs of people in care. The resources make sure aged care services are accessible, safe, and appropriate for culturally and linguistically diverse populations​.

Author
External resource
Standard
1: The Individual, 2: The Organisation, 3: The Care and Services, 6: Food and Nutrition
Outcomes
1.1: Person-centred care, 2.1: Partnering with individuals, 3.2: Delivery of funded aged care services, 3.4: Planning and coordination of funded aged care services
Centre for Cultural Diversity in Ageing - Resources
/quality-standards/embracing-food-diverse-cultures

Embracing food from diverse cultures

Guidance

This resource provides a module designed to help aged care chefs and cooks manage the nutritional needs and food preferences of culturally diverse populations. It focuses on supporting cultural traditions, involving people in menu planning, and enhancing engagement during meals. The module offers practical skills, recipes, and continuous access to resources, promoting inclusivity in aged care dining service.

Author
External resource
Standard
1: The Individual, 6: Food and Nutrition
Outcomes
1.1: Person-centred care, 6.2: Assessment of nutritional needs and preferences
Embracing food from diverse cultures
/quality-standards/food-and-nutrition-practice-guide

Food and nutrition - Practice guide

Guidance
Last Updated

This resource focuses on culturally inclusive food and nutrition practices in aged care settings. It outlines the importance of considering cultural, religious, and personal food preferences when preparing meals. The guide suggests involving people in menu planning, conducting regular dietary assessments, and providing culturally appropriate meals and utensils. The resource also highlights the value of celebrating cultural events and ensuring meals meet both nutritional needs and cultural expectations.

Author
External resource
Standard
6: Food and Nutrition
Outcomes
6.4: Dining experience, 6.2: Assessment of nutritional needs and preferences
Food and nutrition - Practice guide
/quality-standards/speech-pathology-assessments-and-reports

Speech pathology assessments and reports

Guidance
Last Updated

This resource outlines the process for speech pathology assessments and reports, which evaluate speech, language, and swallowing abilities. It is relevant to aged care for assessing communication and feeding challenges, guiding appropriate interventions, and supporting care plans. It ensures accurate reporting and informed decision-making in care settings.

Author
External resource
Standard
3: The Care and Services
Outcomes
3.1 Assessment and planning
Speech pathology assessments and reports
/quality-standards/informed-consent-health-direct

Informed consent - Health Direct

Guidance
Last Updated

This resource explains the legal requirements and processes for obtaining informed consent for medical treatments, procedures, and care. It is relevant to aged care by ensuring that people understand their healthcare options, risks, and benefits, supporting their ability to make informed decisions about their health and wellbeing.

Author
External resource
Standard
1: The Individual, 3: The Care and Services, 7: The Residential Community
Outcomes
1.3: Choice, independence and quality of life, 3.1 Assessment and planning, 7.2: Transitions
Informed consent
/quality-standards/nsqhs-standards-user-guide-aboriginal-and-torres-strait-islander-health

NSQHS Standards User guide for Aboriginal and Torres Strait Islander health

Guidance
Published date
Last Updated

The resource provides a guide for health service organisations to improve care for Aboriginal and Torres Strait Islander people, focusing on 6 specific actions. It highlights strategies to build partnerships, enhance cultural competency, and ensure equitable, safe, and high-quality care. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

Author
Australian Commission On Safety And Quality In Health Care
Standard
1: The Individual, 3: The Care and Services
Outcomes
1.1: Person-centred care, 3.2: Delivery of funded aged care services
NSQHS Standards User guide for Aboriginal and Torres Strait Islander health
/quality-standards/cultural-respect-framework-2016-2026-aboriginal-and-torres-strait-islander-health

Cultural Respect Framework 2016-2026 for Aboriginal and Torres Strait Islander health

Guidance
Published date

This resource outlines a national approach to building a culturally respectful health system for Aboriginal and Torres Strait Islander people. It focuses on 6 domains, including communication, workforce development, and data evaluation, to ensure culturally safe, accessible care. It is applicable to aged care, helping providers meet cultural safety standards and improve health outcomes for Aboriginal and Torres Strait Islander people.

Author
External resource
Standard
1: The Individual, 2: The Organisation, 3: The Care and Services
Outcomes
1.1: Person-centred care, 2.2a: Quality, safety and inclusion culture to support aged care workers to deliver quality care, 2.2b: Quality, safety and inclusion culture to support individuals, 3.2: Delivery of funded aged care services
Cultural Respect Framework 2016-2026 for Aboriginal and Torres Strait Islander health
/quality-standards/trauma-aged-care-support-and-information-hub

Trauma & Aged Care - Support and Information Hub

Guidance

This resource provides information and support for aged care providers, workers, and people in aged care who may have experienced trauma. It offers resources to address trauma-related issues, both for those affected and for those providing care. It also provides guidance for aged care managers and the workforce to ensure trauma-informed care practices are integrated into aged care services.

Author
External resource
Standard
1: The Individual, 3: The Care and Services
Outcomes
1.1: Person-centred care, 3.2: Delivery of funded aged care services
Trauma & Aged Care - Support and Information Hub
/quality-standards/healing-foundation-resources

Healing Foundation - Resources

Guidance

This resource provides access to a range of materials aimed at promoting healing within Aboriginal and Torres Strait Islander communities. It includes documents on trauma, healing projects, and initiatives like the Stolen Generations redress schemes. Providers can use these resources to understand historical and ongoing trauma and support culturally sensitive care within aged care environments, fostering healing and resilience.

Author
External resource
Standard
1: The Individual, 3: The Care and Services
Outcomes
1.1: Person-centred care, 3.2: Delivery of funded aged care services
Healing Foundation - Resources
/quality-standards/draft-national-consumer-engagement-strategy-health-and-wellbeing

Draft National Consumer Engagement Strategy for Health and Wellbeing

Guidance
Published date

This resource presents the Draft National Consumer Engagement Strategy for Health and Wellbeing, which aims to foster partnerships between health policymakers and communities. It is designed to involve people and communities in the development and implementation of preventive health policies. The strategy supports policymakers and program developers in engaging effectively with consumers to achieve improved health outcomes across Australia. 

Author
Department of Health, Disability and Ageing
Standard
1: The Individual, 2: The Organisation, 3: The Care and Services
Outcomes
1.1: Person-centred care, 2.1: Partnering with individuals, 3.1 Assessment and planning, 3.4: Planning and coordination of funded aged care services
Draft National Consumer Engagement Strategy for Health and Wellbeing
/quality-standards/consumer-and-carer-engagement-practical-guide

Consumer and carer engagement: A practical guide

Guidance
Last Updated

This resource provides a guide for engaging consumers and carers in mental health services. It outlines steps for involving people in decision-making, service design, and evaluation. The guide emphasises co-design, leadership, and dedicated resources to create a person-centred approach that improves care and service outcomes.

Author
External resource
Standard
1: The Individual, 2: The Organisation, 3: The Care and Services
Outcomes
1.1: Person-centred care, 2.1: Partnering with individuals, 3.1 Assessment and planning, 3.4: Planning and coordination of funded aged care services
Consumer and carer engagement: A practical guide
/quality-standards/tips-careworkers-first-australians-communication

Tips for Careworkers: First Australians – Communication

Guidance
Last Updated

This resource offers guidance on culturally appropriate communication with Aboriginal and Torres Strait Islander people in aged care. It highlights the importance of respecting cultural identity, involving family, and providing person-centred care. The resource provides practical tips for careworkers to ensure culturally sensitive and respectful communication.

Author
External resource
Standard
1: The Individual, 3: The Care and Services
Outcomes
1.3: Choice, independence and quality of life, 3.2: Delivery of funded aged care services, 3.3: Communicating for safety and quality, 1.1: Person-centred care
Tips for Careworkers: First Australians – Communication
/quality-standards/medication-management-health-practitioners

Medication management for health practitioners

Guidance
Last Updated

This resource supports health practitioners in managing medicines through the use of medication charts in aged care facilities and hospitals. It provides guidelines for safe prescribing, administration, and communication. The resource includes both paper-based and electronic medication chart systems to reduce errors, improve patient safety, and streamline medication management processes in aged care settings. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

Author
Department of Health, Disability and Ageing
Standard
5: Clinical Care
Outcomes
5.3: Safe and quality use of medicines
Medication management for health practitioners