The Quality Standards Resource Centre helps extend understanding of the strengthened Aged Care Quality Standards, which took effect from 1 November 2025. You can search for resources by using keywords, or filtering by standard, outcome and audience. Before using the Resource Centre, please read the terms of use.
How an aged care advocate can help you
If you are concerned about the quality of the aged care service you or the person you represent is receiving, an advocacy service may be able to help.
How an aged care advocate can help you – fact sheet (PDF 267.87 KB)
A little yarn goes a long way - Fact sheet
The ‘A little yarn goes a long way’ fact sheet has been developed to inform older Aboriginal and Torres Strait Islander people, and their friends and family, about the support available to help them resolve concerns about aged care services, and why it’s important to raise these concerns.
Information is also available in 7 different languages including: English, Alyawarra, Arrernte, Luritja, Pitjantjatjarra, Torres Strait Creole and Warlpiri.
English - A little yarn goes a long way (PDF 769.91 KB)
Alyawarra - A little yarn goes a long way (PDF 3.74 MB)
Arrernte - A little yarn goes a long way (PDF 3.73 MB)
Luritja - A little yarn goes a long way (PDF 3.73 MB)
Pitjantjatjarra - A little yarn goes a long way (PDF 3.73 MB)
Torres Strait Creole - A little yarn goes a long way (PDF 3.74 MB)
Warlpiri - A little yarn goes a long way (PDF 3.73 MB)
Better practice guide to complaints handling in aged care services
This booklet aims to give guidance on how to:
Infection Prevention and Control Leads: Updates for providers
This fact sheet provides updated information for providers of aged care on effective infection prevention and control capability. This is critical to the safe, effective delivery of personal and clinical care in aged care. This is particularly the case during the coronavirus COVID-19 pandemic.
