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Quality Standards Resource Centre

The Quality Standards Resource Centre helps extend understanding of the strengthened Aged Care Quality Standards, which took effect from 1 November 2025. You can search for resources by using keywords, or filtering by standard, outcome and audience. Before using the Resource Centre, please read the terms of use.

Displaying 561 to 580 of 606 result(s)
/quality-standards/end-life-care-clinical-basics

End-of-life care - clinical basics

Fact sheet
Published date

This resource provides key actions for clinicians delivering end-of-life care. It highlights the shift from curative to palliative approaches, emphasising communication, patient dignity, symptom management, medication review, and decision-making. It includes strategies for managing common symptoms and minimising risks to ensure safe, high-quality care in the last days of life. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

Author
Australian Commission On Safety And Quality In Health Care
Standard
5: Clinical Care
Outcomes
5.7: Palliative care and end-of-life care
End-of-life care - clinical basics
/quality-standards/national-framework-advance-care-planning-documents

National framework for advance care planning documents

Guidance
Published date
Last Updated

This resource provides a nationally consistent framework for advance care planning documents in Australia. It outlines principles, ethical considerations, and best practices for creating, implementing, and accessing advance care plans, including Advance Care Directives. It aims to guide policymakers, administrators, and healthcare providers in recognising people’s values, preferences, and rights regarding future care. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

Author
Department of Health, Disability and Ageing
Standard
5: Clinical Care, 3: The Care and Services
Outcomes
5.7: Palliative care and end-of-life care, 3.1 Assessment and planning
National framework for advance care planning documents
/quality-standards/palliative-care-knowledge-network-aboriginal-and-torres-strait-islander-care

Palliative care knowledge network - Aboriginal and Torres Strait Islander care

Guidance
Last Updated

This resource provides culturally safe and responsive palliative care information for Aboriginal and Torres Strait Islander peoples. It includes guidance for health professionals on culturally appropriate care, patient and family journeys, and relevant research and practices to support respectful and effective healthcare for Indigenous communities.

Author
External resource
Standard
1: The Individual, 3: The Care and Services, 5: Clinical Care
Outcomes
1.1: Person-centred care, 3.2: Delivery of funded aged care services, 5.7: Palliative care and end-of-life care
Palliative care knowledge network - Aboriginal and Torres Strait Islander care
/quality-standards/palliative-care-knowledge-network

Palliative care knowledge network

Guidance

This resource provides evidence-based information and resources on palliative care for health professionals, patients and carers. It covers clinical practice, education, research, and service delivery. The platform aims to improve understanding, decision-making, and quality of care for people with life-limiting illnesses and their families.

Author
External resource
Standard
5: Clinical Care
Outcomes
5.7: Palliative care and end-of-life care
Palliative care knowledge network
/quality-standards/introducing-tasty-nutritious-and-safe-meals-aged-care-themed-innovator-training-program

Introducing tasty, nutritious, and safe meals in aged care - Themed Innovator Training Program

Guidance
Last Updated

This resource provides guidance on implementing safe, nutritious, and appealing meals in aged care. It emphasises informed choice, accommodating dietary needs, and preventing malnutrition. It highlights the importance of culturally appropriate meal planning, supporting residents' autonomy, and ensuring that nutritious food enhances social interaction, mental health, and overall quality of life. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

Author
External resource
Standard
6: Food and Nutrition
Outcomes
6.3: Provision of food and drinks
Introducing tasty, nutritious, and safe meals in aged care - Themed Innovator Training Program
/quality-standards/nutrition-informed-choice

Nutrition - Informed choice

Guidance
Last Updated

This resource discusses the importance of informed choice in aged care dining, emphasising a person-centred approach. It highlights the benefits of offering choice in meals and mealtimes, outlines how to manage decisions that involve risk, and provides tools for aged care workers to support resident autonomy while ensuring safety and satisfaction. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

Author
External resource
Standard
1: The Individual, 6: Food and Nutrition, 7: The Residential Community
Outcomes
1.3: Choice, independence and quality of life, 6.3: Provision of food and drinks, 7.1: Daily living
Nutrition - Informed choice
/quality-standards/national-palliative-care-standards-all-health-professionals-and-aged-care-services

National Palliative Care Standards for All Health Professionals and Aged Care Services

Guidance

The National Palliative Care Standards provide guidance for all health professionals and aged care services to deliver high-quality generalist palliative care. They support improved experiences and outcomes for people receiving care, and are intended for use across diverse care settings. Resources like audit tools and fact sheets are available to aid self-assessment and adherence to these standards​.

Author
External resource
Standard
5: Clinical Care
Outcomes
5.7: Palliative care and end-of-life care
National Palliative Care Standards for All Health Professionals and Aged Care Services
/quality-standards/eat-health-healthy-eating-when-youre-older

Eat for health: Healthy eating when you're older

Guidance

This resource provides guidance on healthy eating for older adults, emphasising nutrient-dense foods while limiting energy-dense options. It highlights the importance of consuming a variety of foods from the 5 food groups, maintaining a healthy weight, staying physically active, and managing dietary needs for chronic conditions. It also includes tips for food safety and preventing malnutrition.

Author
External resource
Standard
6: Food and Nutrition
Outcomes
6.3: Provision of food and drinks
Eat for health: Healthy eating when you're older
/quality-standards/eat-health-australian-dietary-guidelines

Eat for health: Australian dietary guidelines

Guidance

This resource provides up-to-date advice on the types and amounts of food needed for health and wellbeing, based on the Australian dietary guidelines. It includes recommendations for balanced eating patterns, addressing chronic disease risk, and offers resources such as brochures, posters, and guides for different population groups, including children and Aboriginal and Torres Strait Islander peoples.

Author
External resource
Standard
6: Food and Nutrition
Outcomes
6.3: Provision of food and drinks, 6.2: Assessment of nutritional needs and preferences
Eat for health: Australian dietary guidelines
/quality-standards/healthy-eating-and-nutrition-resources

Healthy Eating and Nutrition Resources

Guidance
Last Updated

This resource provides heart-healthy eating and nutrition resources for health professionals to guide patients. It includes practical advice on managing high blood pressure, maintaining a healthy weight, and increasing omega-3 intake. The materials support long-term dietary changes through recipes, meal planning tools, and educational guides to promote heart health.

Author
External resource
Standard
6: Food and Nutrition
Outcomes
6.3: Provision of food and drinks
/quality-standards/nutrition

Nutrition

Guidance
Last Updated

This resource provides guidance on nutrition for people in palliative care. It highlights the importance of prioritising comfort and quality of life over nutritional intake. It discusses oral intake, artificial hydration, and medically assisted nutrition, emphasising communication with families and cultural considerations when managing nutrition and hydration at the end of life.

Author
External resource
Standard
6: Food and Nutrition, 5: Clinical Care
Outcomes
6.2: Assessment of nutritional needs and preferences, 5.5: Safety of clinical care services
Nutrition
/quality-standards/gwandalan-supporting-palliative-care-aboriginal-and-torres-strait-islander-communities

Gwandalan – Supporting Palliative Care for Aboriginal and Torres Strait Islander Communities

Guidance

This resource provides culturally appropriate palliative care education and support for Aboriginal and Torres Strait Islander communities. It includes resources, videos, and training materials aimed at improving understanding, communication, and care practices in end-of-life care, integrating cultural beliefs and values to enhance quality care for Indigenous Australians.

Author
External resource
Standard
5: Clinical Care
Outcomes
5.7: Palliative care and end-of-life care
Gwandalan – Supporting Palliative Care for Aboriginal and Torres Strait Islander Communities
/quality-standards/program-experience-palliative-approach-pepa

Program of Experience in the Palliative Approach (PEPA)

Guidance

This page provides resources about palliative care for health professionals. The education resources support placement and workshop learning, but can be used for self-directed learning.

Author
External resource
Standard
5: Clinical Care
Outcomes
5.7: Palliative care and end-of-life care
Program of Experience in the Palliative Approach (PEPA)
/quality-standards/end-life-care-last-days-life

End-of-life care - Last days of life

Fact sheet
Published date

This resource provides guidance on end-of-life care during the last days of life, relevant for aged care settings. It focuses on maintaining comfort, managing symptoms, and reducing unnecessary interventions. Clinicians are supported in offering compassionate care, addressing potential emergencies, and involving family members while ensuring that older people are treated with dignity during their final days. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

Author
Australian Commission On Safety And Quality In Health Care
Standard
5: Clinical Care
Outcomes
5.7: Palliative care and end-of-life care
End-of-life care - Last days of life
/quality-standards/centre-cultural-diversity-ageing-resources

Centre for Cultural Diversity in Ageing - Resources

Guidance

This webpage supports aged care providers to address the needs of older people from culturally and linguistically diverse backgrounds. It contains training and webinars, sector development and resources. The resources include multilingual communication cards, cultural care plans, and practice guides that help address the cultural, linguistic, and spiritual needs of people in care. The resources make sure aged care services are accessible, safe, and appropriate for culturally and linguistically diverse populations​.

Author
External resource
Standard
1: The Individual, 2: The Organisation, 3: The Care and Services, 6: Food and Nutrition
Outcomes
1.1: Person-centred care, 2.1: Partnering with individuals, 3.2: Delivery of funded aged care services, 3.4: Planning and coordination of funded aged care services
Centre for Cultural Diversity in Ageing - Resources
/quality-standards/nutrition-and-older-adults

Nutrition and older adults

Guidance
Last Updated

This resource provides guidance on maintaining healthy nutrition as people age. It covers key considerations such as increasing calcium intake, managing changes in appetite, and the importance of hydration. It also offers practical advice on reducing salt, fat, and sugar consumption, ensuring proper bone health through calcium and vitamin D, and maintaining a balanced diet to support overall health and well-being in older adults.

Author
External resource
Standard
6: Food and Nutrition
Outcomes
6.3: Provision of food and drinks
Nutrition and older adults
/quality-standards/presenting-texture-modified-foods

Presenting Texture-Modified Foods

Guidance
Published date

This resource provides strategies for presenting texture-modified foods to aged care residents in an appealing way. It emphasises the importance of food presentation in enhancing meal satisfaction and nutritional intake. Techniques include using contrasting colours, layering foods, adding height, and shaping dishes to improve recognition and visual appeal, particularly for those on texture-modified diets.

Author
External resource
Standard
6: Food and Nutrition
Outcomes
6.3: Provision of food and drinks
Presenting Texture - Modified Foods
/quality-standards/mealtime-safety

Mealtime Safety

Guidance

This resource provides guidance on mealtime safety, particularly for people with swallowing difficulties who are at risk of choking. It includes steps to respond to choking incidents, tips for recognising signs of swallowing difficulties, and resources for making referrals. It also covers documenting incidents and maintaining proper oral hygiene, promoting safe and enjoyable mealtimes in care environments​

Author
External resource
Standard
6: Food and Nutrition
Outcomes
6.3: Provision of food and drinks
Mealtime Safety
/quality-standards/nsqhs-standards-user-guide-aboriginal-and-torres-strait-islander-health

NSQHS Standards User guide for Aboriginal and Torres Strait Islander health

Guidance
Published date
Last Updated

The resource provides a guide for health service organisations to improve care for Aboriginal and Torres Strait Islander people, focusing on 6 specific actions. It highlights strategies to build partnerships, enhance cultural competency, and ensure equitable, safe, and high-quality care. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

Author
Australian Commission On Safety And Quality In Health Care
Standard
1: The Individual, 3: The Care and Services
Outcomes
1.1: Person-centred care, 3.2: Delivery of funded aged care services
NSQHS Standards User guide for Aboriginal and Torres Strait Islander health
/quality-standards/cultural-respect-framework-2016-2026-aboriginal-and-torres-strait-islander-health

Cultural Respect Framework 2016-2026 for Aboriginal and Torres Strait Islander health

Guidance
Published date

This resource outlines a national approach to building a culturally respectful health system for Aboriginal and Torres Strait Islander people. It focuses on 6 domains, including communication, workforce development, and data evaluation, to ensure culturally safe, accessible care. It is applicable to aged care, helping providers meet cultural safety standards and improve health outcomes for Aboriginal and Torres Strait Islander people.

Author
External resource
Standard
1: The Individual, 2: The Organisation, 3: The Care and Services
Outcomes
1.1: Person-centred care, 2.2a: Quality, safety and inclusion culture to support aged care workers to deliver quality care, 2.2b: Quality, safety and inclusion culture to support individuals, 3.2: Delivery of funded aged care services
Cultural Respect Framework 2016-2026 for Aboriginal and Torres Strait Islander health