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Quality Standards Resource Centre

The Quality Standards Resource Centre helps extend understanding of the strengthened Aged Care Quality Standards, which took effect from 1 November 2025. You can search for resources by using keywords, or filtering by standard, outcome and audience. Before using the Resource Centre, please read the terms of use.

Displaying 501 to 520 of 606 result(s)
/quality-standards/racgp-aged-care-clinical-guide-silver-book-part-falls

RACGP aged care clinical guide (Silver Book) - Part A - Falls

Guidance
Last Updated

This guide covers fall prevention and management in older adults, focusing on assessing fall risks, involving multidisciplinary teams (e.g. physiotherapists, occupational therapists), and recommending both non-pharmacological and pharmacological interventions. It includes steps for post-fall assessments, medication review, and strategies for preventing injuries, with a comprehensive approach to improving outcomes in aged care.
 

Author
External resource
Standard
5: Clinical Care
Outcomes
5.5: Safety of clinical care services
RACGP aged care clinical guide (Silver Book) - Part A - Falls
/quality-standards/racgp-aged-care-clinical-guide-silver-book-part-multimorbidity

RACGP aged care clinical guide (Silver Book) - Part A - Multimorbidity

Guidance
Last Updated

This resource provides guidelines for managing patients with multimorbidity in aged care settings. It includes frameworks for assessing treatment burden, identifying patients at risk, and developing individualised care plans. It recommends validated tools for screening, a focus on quality of life, and strategies for medication review and care coordination.

Author
External resource
Standard
5: Clinical Care
Outcomes
5.4: Comprehensive care
RACGP aged care clinical guide (Silver Book) - Part A - Multimorbidity
/quality-standards/racgp-aged-care-clinical-guide-silver-book-part-pain

RACGP aged care clinical guide (Silver Book) - Part A - Pain

Guidance
Last Updated

This guide provides strategies for managing pain in older adults in aged care, focusing on assessment, non-pharmacological treatments, and pharmacological interventions. It includes practice points on appropriate medication use, considerations for pain assessment tools, and recommendations for safe management, including tailored care and treatment monitoring to improve quality of life.

Author
External resource
Standard
5: Clinical Care
Outcomes
5.5: Safety of clinical care services
RACGP aged care clinical guide (Silver Book) - Part A - Pain
/quality-standards/racgp-aged-care-clinical-guide-silver-book-part-mental-health

RACGP aged care clinical guide (Silver Book) - Part A - Mental health

Guidance
Last Updated

This guide addresses mental health in older adults, including social isolation, depression, anxiety, suicide risk, bipolar disorder, and schizophrenia. It provides consensus-based recommendations for tailored interventions, diagnosis through validated assessments, and management strategies that combine clinical and non-clinical approaches.

Author
External resource
Standard
5: Clinical Care
Outcomes
5.5: Safety of clinical care services
RACGP aged care clinical guide (Silver Book) - Part A - Mental health
/quality-standards/racgp-aged-care-clinical-guide-silver-book-part-b-provision-after-hours-aged-care-services

RACGP aged care clinical guide (Silver Book) - Part B - Provision of after-hours aged care services

Guidance
Last Updated

This guide details the provision of after-hours care for older adults in residential aged care facilities (RACFs) and the community. It covers collaborative agreements between GPs and RACFs, processes to reduce emergency department visits, hospital avoidance strategies, and the importance of coordinating multidisciplinary care. It also addresses infrastructure needs, support staff availability, and funding arrangements to ensure quality care during after-hours periods.

Author
External resource
Standard
5: Clinical Care
Outcomes
5.4: Comprehensive care
RACGP aged care clinical guide (Silver Book) - Part B - Provision of after-hours aged care services
/quality-standards/racgp-aged-care-clinical-guide-silver-book-part-b-multiculturalism-aged-care

RACGP aged care clinical guide (Silver Book) - Part B - Multiculturalism in aged care

Guidance
Last Updated

This guide discusses multiculturalism in aged care, addressing the diverse needs of culturally and linguistically diverse (CALD) older adults. It covers healthcare principles, communication strategies, clinical considerations, and culturally tailored approaches for areas like medication management, dementia, mental health, nutrition, and substance use. It also provides practical advice for general practitioners, carers, and aged care facilities to deliver culturally safe and effective care.

Author
External resource
Standard
1: The Individual, 3: The Care and Services, 5: Clinical Care
Outcomes
1.1: Person-centred care, 3.2: Delivery of funded aged care services, 5.4: Comprehensive care
RACGP aged care clinical guide (Silver Book) - Part B - Multiculturalism in aged care
/quality-standards/racgp-aged-care-clinical-guide-silver-book-part-b-older-aboriginal-and-torres-strait-islander-people

RACGP aged care clinical guide (Silver Book) - Part B - Older Aboriginal and Torres Strait Islander people

Guidance
Last Updated

This guide addresses barriers faced by Aboriginal and Torres Strait Islander peoples in accessing aged care, such as cultural safety, geographic challenges, and geriatric syndromes experienced at younger ages. It discusses the importance of culturally appropriate care, the use of specific assessment tools, and the unique needs of the Stolen Generation within residential and community settings.

Author
External resource
Standard
1: The Individual, 3: The Care and Services, 5: Clinical Care
Outcomes
1.1: Person-centred care, 3.2: Delivery of funded aged care services, 5.4: Comprehensive care
RACGP aged care clinical guide (Silver Book) - Part B - Older Aboriginal and Torres Strait Islander people
/quality-standards/racgp-aged-care-clinical-guide-silver-book-part-b-medical-records-residential-aged-care-facilities

RACGP aged care clinical guide (Silver Book) - Part B - Medical records at residential aged care facilities

Guidance
Last Updated

This guide covers managing medical records in residential aged care facilities (RACFs). It describes different practitioner models (solo, practice-based, aged care-specific) and provides standards for record-keeping, sharing notes, and maintaining clinical governance. The guide suggests methods for transferring medical information to RACF staff, including printing, electronic sharing, and handover notes.

Author
External resource
Standard
2: The Organisation, 5: Clinical Care
Outcomes
2.7: Information management, 5.1: Clinical governance
RACGP aged care clinical guide (Silver Book) - Part B - Medical records at residential aged care facilities
/quality-standards/racgp-aged-care-clinical-guide-silver-book-part-b-supporting-independent-living-older-people

RACGP aged care clinical guide (Silver Book) - Part B - Supporting independent living in older people

Guidance
Last Updated

This guide discusses strategies for supporting independent living in older adults, covering concepts of healthy ageing, using aged care services, respite care, and re-aligning function. It highlights the role of general practitioners in promoting autonomy, addressing individual needs, and avoiding ageist language while facilitating access to community or residential care services.

Author
External resource
Standard
5: Clinical Care, 3: The Care and Services
Outcomes
5.4: Comprehensive care, 3.2: Delivery of funded aged care services
RACGP aged care clinical guide (Silver Book) - Part B - Supporting independent living in older people
/quality-standards/racgp-aged-care-clinical-guide-silver-book-part-b-palliative-care-approach

RACGP aged care clinical guide (Silver Book) - Part B - Palliative care approach

Guidance
Last Updated

This guide outlines a palliative care approach for patients with life-limiting conditions, focusing on improving quality of life through early assessment, pain relief, and addressing psychosocial and spiritual needs. It describes the role of general practitioners in delivering person-centred care, engaging families, and ensuring collaborative, holistic support in both residential aged care and community settings.

Author
External resource
Standard
5: Clinical Care
Outcomes
5.7: Palliative care and end-of-life care
RACGP aged care clinical guide (Silver Book) - Part B - Palliative care approach
/quality-standards/racgp-aged-care-clinical-guide-silver-book-part-b-care-older-lgbti-people

RACGP aged care clinical guide (Silver Book) - Part B - Care of older LGBTI people

Guidance
Last Updated

This guide addresses the healthcare needs of older LGBTI people, covering areas such as mental health, substance use, chronic disease risks, and the importance of inclusive care. It provides strategies for culturally safe practices, promoting wellbeing, recognising abuse, and details standards for LGBTI-inclusive services, such as organisational capability and consumer participation.

Author
External resource
Standard
1: The Individual, 3: The Care and Services, 5: Clinical Care
Outcomes
1.1: Person-centred care, 3.2: Delivery of funded aged care services, 5.4: Comprehensive care
RACGP aged care clinical guide (Silver Book) - Part B - Care of older LGBTI people
/quality-standards/racgp-aged-care-clinical-guide-silver-book-part-b-advance-care-planning

RACGP aged care clinical guide (Silver Book) - Part B - Advance care planning

Guidance
Last Updated

This guide covers advance care planning for older adults, detailing the process of discussing patients' values, appointing a decision-maker, and documenting preferences for future care. It outlines the general practitioner’s role, steps for initiating discussions, assessing decision-making capacity, storing care plans, and ensuring patients' wishes are respected during their illness trajectory.

Author
External resource
Standard
5: Clinical Care, 3: The Care and Services
Outcomes
5.7: Palliative care and end-of-life care, 3.1 Assessment and planning
RACGP aged care clinical guide (Silver Book) - Part B - Advance care planning
/quality-standards/racgp-aged-care-clinical-guide-silver-book-part-b-families-and-carers

RACGP aged care clinical guide (Silver Book) - Part B - Families and carers

Guidance
Last Updated

This guide focuses on the role of families and carers in supporting older adults, covering topics like consent, communication, self-care, and bereavement support. It includes practical advice on involving carers in healthcare planning, respecting patient confidentiality, and resources for additional support, ensuring comprehensive care for both patients and carers.

Author
External resource
Standard
3: The Care and Services
Outcomes
3.4: Planning and coordination of funded aged care services
RACGP aged care clinical guide (Silver Book) - Part B - Families and carers
/quality-standards/racgp-aged-care-clinical-guide-silver-book-part-b-disability-aged-care

RACGP aged care clinical guide (Silver Book) - Part B - Disability in aged care

Guidance
Last Updated

This guide addresses the management of disabilities in older adults, including mobility, cognitive impairments, developmental disabilities, hearing and visual impairment, psychiatric conditions, and neurodegenerative disorders. It outlines approaches for general practitioners to provide holistic care, monitor health risks, adapt support systems, and coordinate with allied health professionals in residential aged care settings.

Author
External resource
Standard
1: The Individual, 3: The Care and Services, 5: Clinical Care
Outcomes
1.1: Person-centred care, 3.2: Delivery of funded aged care services, 5.4: Comprehensive care
RACGP aged care clinical guide (Silver Book) - Part B - Disability in aged care
/quality-standards/racgp-aged-care-clinical-guide-silver-book-part-palliative-and-end-life-care

RACGP aged care clinical guide (Silver Book) - Part A - Palliative and end-of-life care

Guidance
Last Updated

This guide focuses on palliative and end-of-life care, detailing general principles, illness trajectories, the role of general practitioners, and practical recommendations for patient-cantered care. It provides consensus-based guidelines for initiating advance care planning, symptom management, team-based end-of-life care, medication use, and supporting both patients and their families. It includes information on the transition from chronic disease treatment to a palliative approach and includes tools for clinical decision-making.

Author
External resource
Standard
5: Clinical Care
Outcomes
5.7: Palliative care and end-of-life care
RACGP aged care clinical guide (Silver Book) - Part A - Palliative and end-of-life care
/quality-standards/racgp-aged-care-clinical-guide-silver-book-part-b-collaboration-and-multidisciplinary-team-based-care

RACGP aged care clinical guide (Silver Book) - Part B - Collaboration and multidisciplinary team-based care

Guidance
Last Updated

This guide focuses on collaboration and multidisciplinary care for older adults, particularly in residential aged care. It outlines the benefits of team-based care, effective team structures, shared goals, defined roles, building trust, communication, and measurable processes to improve health outcomes. It provides practical tips for effective teamwork and highlights the importance of coordinating care among various healthcare professionals.

Author
External resource
Standard
5: Clinical Care, 3: The Care and Services, 7: The Residential Community
Outcomes
5.4: Comprehensive care, 3.2: Delivery of funded aged care services, 7.2: Transitions
/quality-standards/cognitive-impairment-resources

Cognitive impairment resources

Guidance
Last Updated

This resource provides a range of materials developed to improve the safety and quality of healthcare for people with cognitive impairment or at risk of delirium. It includes guides, fact sheets, and standards for consumers, clinicians, and health service organisations, supporting the implementation of best practice and quality care. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

Author
Australian Commission On Safety And Quality In Health Care
Standard
5: Clinical Care, 3: The Care and Services
Outcomes
5.6 Cognitive impairment  , 3.2: Delivery of funded aged care services
Cognitive impairment resources
/quality-standards/racgp-aged-care-clinical-guide-silver-book-part-frailty

RACGP aged care clinical guide (Silver Book) - Part A - Frailty

Guidance
Last Updated

This guide discusses frailty in older adults, detailing assessment methods, risk factors, and management strategies. It includes annual frailty assessments, involvement of multidisciplinary teams (physiotherapists, dietitians), recommendations for physical activity, nutrition support, vitamin D supplementation, medication review, and interventions to reduce complications such as falls and malnutrition in aged care.

Author
External resource
Standard
5: Clinical Care
Outcomes
5.4: Comprehensive care
RACGP aged care clinical guide (Silver Book) - Part A - Frailty
/quality-standards/racgp-aged-care-clinical-guide-silver-book-part-medication-management

RACGP aged care clinical guide (Silver Book) - Part A - Medication management

Guidance
Last Updated

This guide covers medication management in aged care, addressing the use of multiple medications, reviewing prescriptions, and the role of multidisciplinary teams. It outlines principles for safe medication practices, deprescribing, administering medication, managing adverse events, and conducting medication reviews. It also provides guidelines for storage, disposal, and modification of medications.

Author
External resource
Standard
5: Clinical Care
Outcomes
5.3: Safe and quality use of medicines
RACGP aged care clinical guide (Silver Book) - Part A - Medication management
/quality-standards/racgp-aged-care-clinical-guide-silver-book-part-common-clinical-conditions-aged-care

RACGP aged care clinical guide (Silver Book) - Part A - Common clinical conditions in aged care

Guidance
Last Updated

This guide serves as a reference for general practitioners managing common clinical conditions in aged care. It includes principles of diagnosis, management, and patient-centred care, with considerations for multimorbidity, polypharmacy, and palliative care. The guide aims to support tailored healthcare plans based on individual patient needs in residential and community settings.

Author
External resource
Standard
5: Clinical Care
RACGP aged care clinical guide (Silver Book) - Part A - Common clinical conditions in aged care