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Aged care laws in Australia have now changed. The new Aged Care Act 2024 and Aged Care Rules 2025 now apply. While we complete updating of our website, including draft guidance and other materials, to align with the new laws, providers are advised to refer to the new Act and Rules for any required clarification of their obligations and legal responsibilities. Thank you for your patience.

Quality Standards Resource Centre

The Quality Standards Resource Centre helps extend understanding of the strengthened Aged Care Quality Standards, which took effect from 1 November 2025. You can search for resources by using keywords, or filtering by standard, outcome and audience. Before using the Resource Centre, please read the terms of use.

Displaying 361 to 371 of 371 result(s)
/quality-standards/aboriginal-and-torres-strait-islander-discussion-starter-working-out-whats-right-you

Aboriginal and Torres Strait Islander Discussion Starter – Working Out What’s Right For You

Guidance
Published date

This resource includes information and tools to support thinking and talking about wishes and preferences for care at the end of life. This resource has been developed for Aboriginal and/or Torres Strait Islander peoples, their community, and those working with them. The resource also includes information about identifying decision makers and advance care planning.

Author
External resource
Standard
3: The Care and Services, 5: Clinical Care
Outcomes
3.1 Assessment and planning, 5.7: Palliative care and end-of-life care
Aboriginal and Torres Strait Islander Discussion Starter – Working Out What’s Right For You
/quality-standards/clinical-governance

Clinical governance

Guidance

This page provides information about clinical governance. It includes links to topics including infection and prevention control, dealing with infectious outbreaks, medication management, wound care and restrictive practices. This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

Author
Aged Care Quality & Safety Commission
Standard
5: Clinical Care
Outcomes
5.1: Clinical governance
Clinical governance landing page thumbnail
/quality-standards/infection-prevention-and-control-aged-care-cognitive-decline-and-dementia

Infection prevention and control in aged care - Cognitive decline and dementia

Guidance, Guides
Published date

How to create an environment with strong infection prevention and control practices while continuing to provide a positive experience for people with cognitive decline and dementia.

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards

Author
Aged Care Quality & Safety Commission
Standard
5: Clinical Care, 4: The Environment
Outcomes
4.2: Infection prevention and control, 5.2: Preventing and controlling infections in delivering clinical care services, 5.6 Cognitive impairment  
IPC dementia coverpage
/quality-standards/antimicrobial-stewardship

Antimicrobial stewardship

Guidance

This resource addresses antimicrobial stewardship (AMS) in aged care, focusing on optimising antimicrobial use to combat antimicrobial resistance. It includes tools, self-assessment guides, and quality improvement strategies to reduce inappropriate antibiotic use, particularly for urinary tract infections. It supports providers in improving infection prevention and control within their services.

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

Author
Aged Care Quality & Safety Commission
Standard
5: Clinical Care
Outcomes
5.2: Preventing and controlling infections in delivering clinical care services
Antimicrobial stewardship
/quality-standards/wound-management

Wound management

Guidance

This resource provides information about wound management, including wound management mistakes. It contains treatment plan information and highlights the importance of monitoring and analysing data under the National Mandatory Quality Indicator Program. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

Author
Aged Care Quality & Safety Commission
Standard
5: Clinical Care
Outcomes
5.5: Safety of clinical care services
Wound management page thumbnail
/quality-standards/guidelines-pharmacists-supporting-aboriginal-and-torres-strait-islander-peoples-medicines-management

Guidelines for pharmacists supporting Aboriginal and Torres Strait Islander peoples with medicines management

Guidance
Published date

This resource describes the professional obligations of pharmacists when supporting Aboriginal and Torres Strait Islander peoples with culturally safe and responsive care and medicines management. It includes information about appropriate and effective processes, desired behaviour or minimum standards of good practice and information about duties and responsibilities. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

Author
External resource
Standard
3: The Care and Services, 5: Clinical Care
Outcomes
3.2: Delivery of funded aged care services, 5.3: Safe and quality use of medicines
Guidelines for pharmacists supporting Aboriginal and Torres Strait Islander peoples with Medicines Management
/quality-standards/national-aged-care-design-principles-and-guidelines

National Aged Care Design Principles and Guidelines

Guidance
Published date

This guide provides guidance on different systems and tools that can be used in residential aged care and community settings. It includes topics such as clinical handover and continuity of care (medication management), information technology systems, My Aged Care, quality improvement, and more. This resource complements Part A: Common clinical conditions in aged care and Part B: General approaches to aged care of the RACGP aged care clinical guide (Silver Book).

Author
Department of Health, Disability and Ageing
Standard
3: The Care and Services, 4: The Environment, 6: Food and Nutrition, 7: The Residential Community
Outcomes
3.2: Delivery of funded aged care services, 4.1b: Environment – services delivered other than in the individual’s home, 6.1: Partnering with individuals on food and drinks, 6.4: Dining experience, 7.1: Daily living
National Aged Care Design Principles and Guidelines thumbnail
/quality-standards/new-aged-care-infection-prevention-and-control-guide-webinar

New Aged Care Infection Prevention and Control Guide – Webinar

Webinar
Published date

This resource provides an overview of a webinar discussing the new Aged Care Infection Prevention and Control (IPC) Guide. It explains how aged care providers can apply infection prevention principles to minimise risks, meet the Aged Care Quality Standards, and develop local IPC policies and procedures tailored to their services. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

Author
Department of Health, Disability and Ageing
Standard
4: The Environment, 5: Clinical Care
Outcomes
4.2: Infection prevention and control, 5.2: Preventing and controlling infections in delivering clinical care services
New Aged Care Infection Prevention and Control Guide – Webinar
/quality-standards/national-dementia-action-plan

National Dementia Action Plan

Guidance
Last Updated

This action plan outlines practical steps to improve the experiences of people living with dementia, their carers, and families in Australia. It aims to guide government policies, improve care services, raise awareness, and integrate support systems over the next 10 years, incorporating feedback from public consultations and stakeholders. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

Author
Department of Health, Disability and Ageing
Standard
3: The Care and Services, 5: Clinical Care
Outcomes
3.2: Delivery of funded aged care services, 5.6 Cognitive impairment  
National Dementia Action Plan 2024–2034 thumbnail
/quality-standards/aged-care-centre-food-safety-requirements

Aged care centre food safety requirements

Guidance
Last Updated

This resource details food safety requirements for aged care centres, highlighting guidelines for managing risks with potentially hazardous foods. It includes standards for food safety programs, compliance templates, and regulatory guidance to protect vulnerable people.

This resource was developed by a state/territory government or organisation and therefore its applicability and usefulness may be limited.

Author
External resource
Standard
5: Clinical Care, 6: Food and Nutrition
Outcomes
5.5: Safety of clinical care services, 6.3: Provision of food and drinks
Aged care centre food safety requirements webpage thumbnail
/quality-standards/dementia-enabling-environments-adapt-home-kitchen

Dementia enabling environments - Adapt a home: Kitchen

Fact sheet

This resource, developed by Alzheimer's WA, is a Dementia Enabling Environments illustration information sheet about adapting a home, focusing on the kitchen. It includes principles to integrate enabling design and make changes within the physical environment to maximise enablement and wellbeing for people living with dementia.

This resource was developed by a state/territory government or organisation and therefore its applicability and usefulness may be limited.

Author
External resource
Standard
4: The Environment, 6: Food and Nutrition
Outcomes
4.1a: Environment – services delivered in the individual’s home, 6.4: Dining experience
Dementia enabling environments - Adapt a home: Kitchen