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Aged care laws in Australia have now changed. The new Aged Care Act 2024 and Aged Care Rules 2025 now apply. While we complete updating of our website, including draft guidance and other materials, to align with the new laws, providers are advised to refer to the new Act and Rules for any required clarification of their obligations and legal responsibilities. Thank you for your patience.

Quality Standards Resource Centre

The Quality Standards Resource Centre helps extend understanding of the strengthened Aged Care Quality Standards, which take effect from 1 November 2025. The Resource Centre will be updated to reflect key changes made to the draft strengthened Standards. You can search for resources by using keywords, or filtering by standard, outcome, audience and theme. Before using the Resource Centre, please read the terms of use.

Displaying 41 to 60 of 100 result(s)
/quality-standards/guide-consumers-psychotropic-medicines-cognitive-disability-or-impairment-clinical-care-standard

Guide for consumers - Psychotropic Medicines in Cognitive Disability or Impairment Clinical Care Standard

Guidance
Published date

This resource is a guide for consumers about the Australian Commission on Safety and Quality in Health Care's Psychotropic Medicines in Cognitive Disability or Impairment Clinical Care Standard.  The resource includes 8 quality statements about the health care consumers should receive to support the correct use of psychotropic medicines. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

Author
Australian Commission On Safety And Quality In Health Care
Key Theme
Medication management, Delivering comprehensive care and services
Standard
5: Clinical Care
Outcomes
5.3: Safe and quality use of medicines, 5.6 Cognitive impairment  
Guide for consumers - Psychotropic Medicines in Cognitive Disability or Impairment Clinical Care Standard
/quality-standards/guidance-implementation-antimicrobial-stewardship-clinical-care-standard-aged-care

Guidance for implementation of the Antimicrobial Stewardship Clinical Care Standard in aged care

Guidance
Published date

This resources provides information to implement policies and practices to meet the requirements of the Australian Commission on Safety and Quality in Health Care's Antimicrobial Stewardship Clinical Care Standard. The guidance is relevant in aged care organisations and providers in residential, community and home-based settings where clinical care is provided. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

Author
Australian Commission On Safety And Quality In Health Care
Key Theme
Infection prevention and control
Standard
5: Clinical Care
Outcomes
5.2: Preventing and controlling infections in delivering clinical care services
Guidance for implementation of the Antimicrobial Stewardship Clinical Care Standard in aged care
/quality-standards/use-standard-and-transmission-based-precautions

Use of standard and transmission-based precautions

Fact sheet
Published date

This resource provides an overview of standard and transmission-based precautions, including personal protective equipment (PPE) use and patient placement requirements. It helps healthcare providers minimise infection risks by guiding appropriate PPE selection and patient placement based on local risk assessments, ensuring safe and effective infection prevention practices in aged care settings. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

Author
Australian Commission On Safety And Quality In Health Care
Key Theme
Infection prevention and control
Standard
4: The Environment, 5: Clinical Care
Outcomes
4.2: Infection prevention and control, 5.2: Preventing and controlling infections in delivering clinical care services
Use of standard and transmission-based precautions
/quality-standards/sustainability-and-infection-prevention-and-control

Sustainability and infection prevention and control

Guidance
Published date

This resource highlights the importance of environmentally sustainable infection prevention and control (IPC) practices in healthcare. It covers fundamental practices such as hand hygiene and sustainable glove use, providing guidance on reducing environmental impact while maintaining safety and quality. It also links to relevant IPC guidelines for aged care settings​. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

Author
Australian Commission On Safety And Quality In Health Care
Key Theme
Infection prevention and control
Standard
4: The Environment, 5: Clinical Care
Outcomes
4.2: Infection prevention and control, 5.2: Preventing and controlling infections in delivering clinical care services
Sustainability and infection prevention and control
/quality-standards/use-hierarchy-controls-infection-prevention-and-control

Use of the hierarchy of controls in infection prevention and control

Fact sheet
Published date

This fact sheet provides guidance on using the hierarchy of controls with infection prevention systems to manage infection risks. It outlines strategies such as elimination, isolation, engineering controls, and personal protective equipment (PPE) to help aged care providers maintain infection control and ensure safe care environments. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

Author
Australian Commission On Safety And Quality In Health Care
Key Theme
Infection prevention and control
Standard
4: The Environment, 5: Clinical Care
Outcomes
4.2: Infection prevention and control, 5.2: Preventing and controlling infections in delivering clinical care services
Use of the hierarchy of controls in infection prevention and control - Factsheet
/quality-standards/validating-infection-surveillance-data

Validating infection surveillance data

Fact sheet
Published date

This fact sheet provides guidance on validating infection surveillance data. It supports infection control teams in ensuring data accuracy and completeness, essential for effective infection control strategies. The resource outlines steps for both manual and automated validation methods and includes a checklist for common practices. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

Author
Australian Commission On Safety And Quality In Health Care
Key Theme
Infection prevention and control
Standard
4: The Environment, 5: Clinical Care
Outcomes
4.2: Infection prevention and control, 5.2: Preventing and controlling infections in delivering clinical care services
Validating infection surveillance data
/quality-standards/transitions-care

Transitions of Care

Guidance
Last Updated

This resource explains transitions of care, when responsibility for a person’s health care is transferred between providers. It covers the risks involved, such as medication errors and readmissions, and offers principles for safe and high-quality transitions across care settings, including aged care, to reduce harm and improve outcomes. This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

Author
Australian Commission On Safety And Quality In Health Care
Key Theme
Care coordination and transitions
Standard
7: The Residential Community
Outcomes
7.2: Transitions
Transitions of Care
/quality-standards/high-risk-medicines-resources

High risk medicines resources

Guidance
Last Updated

This resource provides guidance on high-risk medicines, including safety alerts, notices, and best practices for safe prescribing, dispensing, and administration. It includes information on insulin and anticoagulant safety, monitoring tools, and best practice recommendations to improve medication safety and reduce harm from high-risk medications across healthcare settings. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

Author
Australian Commission On Safety And Quality In Health Care
Key Theme
Medication management
Standard
5: Clinical Care
Outcomes
5.3: Safe and quality use of medicines
High risk medicines resources
/quality-standards/staphylococcus-aureus-bloodstream-infection-sabsi-prevention-resources

Staphylococcus aureus bloodstream infection (SABSI) prevention resources

Guidance
Published date

This resource offers guidelines for preventing Staphylococcus aureus bloodstream infections (SABSI) in healthcare settings. It covers infection control strategies, including hand hygiene, device management, and surgical site care, helping organisations reduce infection risks and comply with national SABSI prevention standards. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

Author
Australian Commission On Safety And Quality In Health Care
Key Theme
Infection prevention and control
Standard
4: The Environment, 5: Clinical Care
Outcomes
4.2: Infection prevention and control, 5.2: Preventing and controlling infections in delivering clinical care services
Staphylococcus aureus bloodstream infection (SABSI) prevention resources
/quality-standards/infection-prevention-and-control-resources-consumers

Infection prevention and control resources for consumers

Fact sheet
Last Updated

This resource provides fact sheets for consumers and carers on infection prevention and control, including hand hygiene and healthcare-associated infections. It covers common infections such as MRSA, CPE, and CDI, offering guidance on prevention, treatment, and risk factors to help reduce the spread of infections in aged care settings. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

Author
Australian Commission On Safety And Quality In Health Care
Key Theme
Infection prevention and control
Standard
4: The Environment, 5: Clinical Care
Outcomes
4.2: Infection prevention and control, 5.2: Preventing and controlling infections in delivering clinical care services
Infection prevention and control resources for consumers
/quality-standards/sequence-putting-and-removing-personal-protective-equipment-ppe

Sequence for putting on and removing personal protective equipment (PPE)

Poster
Published date

This poster outlines the correct sequence for putting on and removing personal protective equipment (PPE) to reduce the transmission of infectious agents. It provides step-by-step instructions for healthcare workers to ensure safe use of gowns, masks, gloves, and protective eyewear​. 

This resource may apply to healthcare contexts outside of aged care. Please consider the applicability of this resource to your care setting. This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

Author
Australian Commission On Safety And Quality In Health Care
Key Theme
Infection prevention and control
Standard
4: The Environment, 5: Clinical Care
Outcomes
4.2: Infection prevention and control, 5.2: Preventing and controlling infections in delivering clinical care services
Sequence for putting on and removing personal protective equipment (PPE)
/quality-standards/infection-prevention-and-control-week-2023-presentation-basics-infection-prevention-and-control

Infection Prevention and Control Week 2023 - Presentation - Basics of Infection prevention and control

Presentations
Published date

This resource provides a presentation for Infection Prevention and Control Week 2023 covers hand hygiene, standard and transmission-based precautions, managing invasive devices, and antimicrobial stewardship. It provides foundational knowledge for healthcare workers to prevent and control infections in care settings​. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

Author
Australian Commission On Safety And Quality In Health Care
Key Theme
Infection prevention and control
Standard
4: The Environment, 5: Clinical Care
Outcomes
4.2: Infection prevention and control, 5.2: Preventing and controlling infections in delivering clinical care services
Infection Prevention and Control Week 2023 - Presentation - Basics of Infection prevention and control
/quality-standards/sepsis-clinical-care-standard

Sepsis Clinical Care Standard

Guidance
Published date

The Australian Commission on Safety and Quality in Health Care's Sepsis Clinical Care Standard 2022 outlines 7 quality statements to ensure early recognition and best-practice care for sepsis, reducing risks of death and complications. It includes indicators for monitoring care and ensuring timely treatment. Applicable to multiple settings, including aged care, it supports high-quality sepsis management and improved outcomes.

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

Author
Australian Commission On Safety And Quality In Health Care
Key Theme
Infection prevention and control
Standard
4: The Environment, 5: Clinical Care
Outcomes
4.2: Infection prevention and control, 5.2: Preventing and controlling infections in delivering clinical care services
Sepsis Clinical Care Standard
/quality-standards/reprocessing-reusable-medical-devices

Reprocessing of reusable medical devices

Guidance
Published date

This resource provides guidance on implementing updated standards for reprocessing reusable medical devices in health and non-health facilities. It supports compliance with AS 5369:2023, ensuring healthcare organisations follow national and international standards for safe equipment reprocessing to minimise infection risks and promote patient safety. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

Author
Australian Commission On Safety And Quality In Health Care
Key Theme
Delivering comprehensive care and services, Environment
Standard
4: The Environment
Outcomes
4.1b: Environment – services delivered other than in the individual’s home
Reprocessing of reusable medical devices
/quality-standards/isbar-poster

ISBAR Poster

Poster
Last Updated

This poster is a tool for improving clinical handover. It outlines the principles of ISBAR: Introduction, Situation, Background, Assessment, Recommendation. This supports clinical conversations to be clear, focused and relevant. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

Author
Australian Commission On Safety And Quality In Health Care
Key Theme
Delivering comprehensive care and services, Care coordination and transitions
Standard
5: Clinical Care
Outcomes
5.4: Comprehensive care
ISBAR Poster
/quality-standards/principles-aseptic-technique-information-healthcare-workers

Principles of aseptic technique: Information for healthcare workers

Guidance
Published date

This fact sheet provides principles of aseptic technique to support healthcare workers performing procedures requiring aseptic practices. It covers key concepts, differences between aseptic and sterile techniques, and application in clinical, pharmacy, and laboratory settings, emphasising infection prevention, standard precautions, and proper handling of equipment. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

Author
Australian Commission On Safety And Quality In Health Care
Key Theme
Infection prevention and control
Standard
4: The Environment, 5: Clinical Care
Outcomes
4.2: Infection prevention and control, 5.2: Preventing and controlling infections in delivering clinical care services
Principles of aseptic technique: Information for healthcare workers
/quality-standards/principles-safe-and-high-quality-transitions-care

Principles for safe and high-quality transitions of care

Guidance
Published date

This resource outlines essential principles to support safe and high-quality transitions of care for people across healthcare settings, including aged care. It emphasises person-centred approaches, multidisciplinary collaboration, secure record systems, and continuity of care, aiming to minimise risks during care transitions for vulnerable populations. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

Author
Australian Commission On Safety And Quality In Health Care
Key Theme
Care coordination and transitions
Standard
3: The Care and Services, 7: The Residential Community
Outcomes
3.4: Planning and coordination of funded aged care services, 7.2: Transitions
Principles for safe and high-quality transitions of care
/quality-standards/poster-principles-safe-and-high-quality-transitions-care

Poster - Principles of safe and high-quality transitions of care

Poster
Published date

This resource outlines the principles of safe and high-quality transitions of care. It highlights the importance of person-centred care, multidisciplinary collaboration, and clear communication between providers. It ensures coordination, accountability, and secure documentation to support continuity of care when transferring people between care settings. This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

Author
Australian Commission On Safety And Quality In Health Care
Key Theme
Care coordination and transitions
Standard
3: The Care and Services, 7: The Residential Community
Outcomes
3.4: Planning and coordination of funded aged care services, 7.2: Transitions
Poster - Principles of safe and high-quality transitions of care
/quality-standards/preventing-infections-aged-care-consumer-fact-sheet

Preventing infections – aged care consumer fact sheet

Fact sheet
Published date

This fact sheet provides essential tips for older people on how to prevent infections. It covers hand hygiene, vaccinations, home cleaning, proper disposal of needles, and mental health care. The resource is designed to support infection prevention practices in both community and aged care settings​. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

Author
Australian Commission On Safety And Quality In Health Care
Key Theme
Infection prevention and control
Standard
4: The Environment, 5: Clinical Care
Outcomes
4.2: Infection prevention and control, 5.2: Preventing and controlling infections in delivering clinical care services
Preventing infections – aged care consumer fact sheet
/quality-standards/polypharmacy-consumer-perspective-national-medicines-symposium-2024

Polypharmacy Consumer Perspective - National Medicines Symposium 2024

Presentations
Published date

This is a presentation on Polypharmacy Consumer Perspective. It includes details of a case example, resolution and care management, and key principles related to medicines and goal of care. This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

Author
Australian Commission On Safety And Quality In Health Care
Key Theme
Medication management
Standard
5: Clinical Care
Outcomes
5.3: Safe and quality use of medicines
Polypharmacy Consumer Perspective - National Medicines Symposium 2024