Quality Standards Resource Centre

This resource explains the importance of measuring activities of daily living (ADLs) for older people in residential aged care. It guides providers on using the Barthel Index to assess ADLs quarterly, helping identify risks of functional decline and implement strategies to maintain independence and improve quality of life. This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

This resource is a training video guiding aged care staff on the importance of maintaining privacy and confidentiality for people receiving care. It covers protecting personal information, proper handling of sensitive data, and safe sharing practices, aiming to make sure clients feel secure in sharing information. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

This resource outlines the Provider Operations Collection Form, which aged care providers must complete annually to report their operations. It includes data on governance, diversity, complaints, and service improvements. This information is published to increase transparency, helping older people, families, and carers make informed decisions about aged care services. This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

This resource focuses on positive ageing, encouraging older people to maintain their health, independence, and connection to community. It covers planning for healthy ageing, staying physically active, and accessing aged care services when needed. The resource promotes ageing as a positive experience, offering practical guidance to support older people in living well. This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

This resource provides information about Monthly Care Statements, including why they are important, who can give them, and the benefits for residents and providers. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

This resource is separated into 2 parts: the vision, objectives and target; and the strategic framework and implementation plan. This plan has 6 overarching strategic directions. These directions support the ongoing development of the size, capability and capacity of the Aboriginal and Torres Strait Islander health workforce. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

This resource provides Australia’s physical activity and sedentary behaviour guidelines for older adults. It outlines how much physical activity is recommended, the importance of reducing sitting time, and the benefits of staying active. The guidelines help promote better physical and mental health across the lifespan. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

The National Allied Health Workforce Strategy outlines a plan to address workforce challenges, including the shortage of allied health professionals in Australia. It focuses on aligning the supply of professionals with current and future needs, ensuring workforce safety and quality, and enhancing sector-specific data collection. The strategy aims to support workforce planning and development.

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

This resource supports aged care providers in delivering culturally appropriate care for people from culturally and linguistically diverse (CALD) backgrounds. It offers free training, workshops, and resources, helping providers understand and respect diverse needs, ensuring safe, inclusive, and culturally responsive care across all settings. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

This resource provides an overview of various initiatives and programs supporting the rural health workforce in Australia. It includes training programs, scholarships, and recruitment schemes aimed at addressing workforce shortages in rural and remote areas. The resource outlines efforts to improve healthcare access and quality through targeted support for medical and nursing professionals. This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

This resource provides the National Immunisation Program (NIP) Schedule, outlining the recommended immunisations for people at specific stages of life, from birth through to adulthood. It includes information about free vaccines under the NIP and guidance for catch-up immunisations, ensuring the best possible protection through timely vaccinations. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

This is a collection of resources related to the National Health and Climate Strategy. The collection includes the strategy, implementation plan 2024-2028, stakeholder engagement report, governance information and publications. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

This resource outlines the National Medical Workforce Strategy 2021–2031, developed to guide long-term medical planning across Australia. It provides a structured approach to creating a sustainable, well-trained medical workforce. The strategy includes 25 actions under 5 priority areas: collaboration, rebalancing supply, reforming training, building generalist capabilities, and ensuring workforce flexibility. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

This resource provides an overview of the National Notifiable Diseases Surveillance System (NNDSS), which tracks over 70 diseases that pose a risk to public health in Australia. It helps identify disease trends, supports outbreak responses, and informs public health policies. The system collects de-identified data from states and territories to ensure coordinated disease management. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

The resource provides information on the National Nursing Workforce Strategy, which outlines long-term plans for workforce sustainability, diversity, and development. It supports collaboration among stakeholders, promotes evidence-based care, and addresses challenges in regional and remote areas to ensure quality nursing care across the healthcare system. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

This resource outlines the roles and qualifications of dental professionals, including dentists, hygienists, and prosthetists, and their responsibilities in patient care. It emphasises the importance of registration, adherence to standards, and compliance monitoring to prevent fraud in Medicare billing and prescribing practices. 

This resource provides training and guidance for aged care providers on essential topics such as dementia care, managing infectious diseases, emergency planning, and restrictive practices. It also includes information on upskilling the workforce and using electronic medication charts. The resource is designed to help providers maintain high-quality care and meet regulatory requirements in aged care settings. This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

This resource outlines the design and key components of the Support at Home program, effective from 1 November 2025. It provides guidance for aged care providers on service delivery, budgeting, and assessment processes, helping older people remain independent at home. It also details regulatory requirements and transition from existing programs. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

This resource outlines the Financial and Prudential Monitoring, Compliance and Intervention Framework for aged care providers. It aims to enhance financial transparency, requiring stricter reporting, oversight, and adherence to prudential standards. The framework helps ensure financial stability, protects refundable accommodation deposits, and supports the continuity of care in residential aged care. It includes phased implementation and future regulatory changes.

This resource provides a training video for aged care staff on risk awareness and incident response. It demonstrates how to identify potential risks and manage escalating situations effectively in an aged care setting. The video offers practical guidance on maintaining safety for both staff and people in care during incidents, emphasising the importance of calm communication and post-incident reflection. This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.