The Quality Standards Resource Centre helps extend understanding of the strengthened Aged Care Quality Standards, which take effect from 1 November 2025. The Resource Centre will be updated to reflect key changes made to the draft strengthened Standards. You can search for resources by using keywords, or filtering by standard, outcome, audience and theme. Before using the Resource Centre, please read the terms of use.
Partnerships in Care Agreement – Sample
This resource is a sample of what a partner agreement might look like. It can be used as a template. This document has been created to support aged care providers and individuals where all parties would like to put an agreement in place.
This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.
Partnerships in Care Agreement – Sample (PDF 108.45 KB)
Privacy
This resource provides information about privacy rights in aged care, explaining how personal information is collected, used, and protected. It outlines privacy laws and principles governing the handling of personal data, including when information can be shared. The resource also links to privacy notices and policies for further details.
This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.
Privacy
This resource outlines the privacy policy for handling personal information through My Aged Care services. It explains how personal data is collected, used, and shared, ensuring compliance with the Privacy Act 1988. The document provides details on consent, data protection measures, and rights to access or correct personal information.
Improving accommodation in residential aged care
This resource provides information on improving accommodation in residential aged care through the National Aged Care Design Principles and Guidelines, effective from July 2024. It covers areas such as creating dementia-friendly environments, improving access to outdoor spaces, fostering community connections, and ensuring privacy. The guidelines aim to promote independence and a home-like atmosphere.
This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.
Your right to quality care
This resource outlines the rights of people receiving aged care, including the right to safe, high-quality care, dignity, independence, and privacy. It also covers steps for addressing concerns, accessing advocacy, and using the Charter of Aged Care Rights as a foundation for understanding and exercising these rights.
This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.
First Nations - YouTube videos
This resource includes a series of YouTube videos developed by the Aged Care Quality and Safety Commission. Australian First Nations older people discuss good quality, culturally appropriate and safe aged care, including person-centred care, rights and how to speak up about care. This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.
Dementia-friendly environments - Dining areas, kitchens and eating
This resource provides guidelines for creating dementia-friendly dining and kitchen spaces, emphasising sensory engagement, personalised meal experiences, and a home-like environment. It includes practical adjustments for lighting, noise, seating, and social interaction to enhance dining enjoyment.
This resource was developed by a state/territory government or organisation and therefore its applicability and usefulness may be limited.
Dementia enabling environments
The Dementia Enabling Environments website, developed by Alzheimer's WA, provides guidance and resources to help create enabling environments for a person living with dementia. It includes design principles for different environment types, include home and residential aged care facilities.
This resource was developed by a state/territory government or organisation and therefore its applicability and usefulness may be limited.
Partnering in care - Caring together
This resource outlines the Partnerships in Care (PiC) programme, which encourages family and friends to support companionship and care for people in aged care, even during outbreak situations. It provides guidance on infection control, visitation protocols, and formal engagement with care activities to enhance resident well-being in a safe, structured manner.
This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.
Coronavirus (COVID-19) cleaning and disinfection for health and residential aged care homes
This resource provides cleaning and disinfection guidance for health and residential aged care homes to reduce the transmission of COVID-19. It outlines cleaning protocols, frequency, and the use of appropriate disinfectants, ensuring safety for staff and residents. The document also covers procedures for cleaning after suspected or confirmed COVID-19 cases.
This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.
