Quality Standards Resource Centre

Providers must complete this tool as part of a renewal audit in registration category 6. 

The CDECT – Residential must be completed once for each category 6 service. 

We use this tool to collect evidence about the residential care home.

Providers must complete this tool as part of a renewal audit in registration categories 4 and 5. 

We will identify a targeted sample of care delivery locations (Category 4 & 5). You will be notified of this sample and the CDECT – Care delivery location must only be completed for these targeted sample locations. 

We use this tool to collect evidence about care and services delivered in a home or community setting.

Organisations or persons must complete the Audit Evidence Collection Tool (AECT) – Registration as part of the initial registration audit. This is compulsory for organisations or persons applying for registration in categories 4, 5 and 6 from 1 November 2025.

The registration audit helps us to understand if the organisation or person can conform with the related strengthened Aged Care Quality Standards. 

We use this tool to collect evidence about:

Providers must complete the Audit Evidence Collection Tool (AECT) – Renewal as part of a renewal audit in registration categories 4, 5 and 6. This is compulsory for providers from 1 November 2025.

Providers only need to complete this tool once as part of the audit program.

The renewal audit helps us to understand if the provider can conform with the related strengthened Aged Care Quality Standards.

We use this tool to collect evidence about:

• your systems and processes
• how you deliver safe and quality care to older people.

Providers must complete the Audit Evidence Collection Tool (AECT) – Variation as part of a variation audit, where they are asking to add categories 4, 5 or 6 to their registration. This is compulsory for providers from 1 November 2025.

The variation audit helps us to understand if the provider can conform with the related strengthened Aged Care Quality Standards. 

We use this tool to collect evidence about:

• the systems and processes you will establish
• how you will deliver safe and quality care to older people.

This resource uses available data to measure progress in achieving cultural safety in the health system for Aboriginal and Torres Strait Islander people. The monitoring framework covers 3 modules: Module 1 – Culturally respectful health care services; Module 2 – Patient experience of health care; and Module 3 – Access to health care services.

This calculator informs registered providers of the minimum level of liquid assets they are required to hold calculated based on Quarterly Financial Report (QFR) financial statements.

This resource provides information on the National Aged Care Mandatory Quality Indicator Program (QI Program). The program gathers data on 11 quality indicators from residential aged care services to enhance care standards and outcomes for residents. It includes resources, quick guides, consultation papers, and surveys for improving quality indicators in both residential and in-home aged care services. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

This resource provides practice tip sheets for care workers, focusing on culturally responsive care for people from culturally and linguistically diverse backgrounds. It outlines communication strategies, emphasising person-centred care, cultural sensitivity, and effective interaction with patients and families, especially at the end of life.

This resource provides guidance on using accurate, respectful, and non-stigmatising language when discussing dementia. It emphasises avoiding negative terms, promoting dignity, and listening to individuals' preferences. It includes suggestions for talking about dementia symptoms, behaviour, and the impacts of dementia on individuals and their families, promoting understanding and reducing discrimination.

This resource offers guidance on culturally appropriate communication with Aboriginal and Torres Strait Islander people in aged care. It highlights the importance of respecting cultural identity, involving family, and providing person-centred care. The resource provides practical tips for careworkers to ensure culturally sensitive and respectful communication.

This resource offers guidance for aged care providers on implementing continuous quality improvement processes. It explains the ‘Plan, Do, Check, Act’ model to monitor and enhance care quality, using data and feedback to address issues. It also provides practical examples and tools to support providers in improving care and meeting regulatory requirements. This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

This guide helps you prepare for and take part in a renewal of registration audit.

It describes:

• the purpose of audits and how they inform (help us make) registration decisions
• the 3 stages of the audit process (initiation, delivery, reporting)
• what to expect and what to do at each stage
• the types of evidence we consider during audits
• how we define our audit ratings
• the audit tools we use
• other relevant resources.

This guide helps you prepare for and take part in a variation of registration audit.

It describes:

• the purpose of audits and how they inform (help us make) registration decisions
• the 3 stages of the audit process (initiation, delivery, reporting)
• what to expect and what to do at each stage
• the types of evidence we consider during audits
• how we define our audit ratings
• the audit tools we use
• other relevant resources.