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Aged care laws in Australia have now changed. The new Aged Care Act 2024 and Aged Care Rules 2025 now apply. While we complete updating of our website, including draft guidance and other materials, to align with the new laws, providers are advised to refer to the new Act and Rules for any required clarification of their obligations and legal responsibilities. Thank you for your patience.

Quality Standards Resource Centre

The Quality Standards Resource Centre helps extend understanding of the strengthened Aged Care Quality Standards, which take effect from 1 November 2025. The Resource Centre will be updated to reflect key changes made to the draft strengthened Standards. You can search for resources by using keywords, or filtering by standard, outcome, audience and theme. Before using the Resource Centre, please read the terms of use.

Displaying 41 to 50 of 50 result(s)
/quality-standards/racgp-aged-care-clinical-guide-silver-book-part-frailty

RACGP aged care clinical guide (Silver Book) - Part A - Frailty

Guidance
Last Updated

This guide discusses frailty in older adults, detailing assessment methods, risk factors, and management strategies. It includes annual frailty assessments, involvement of multidisciplinary teams (physiotherapists, dietitians), recommendations for physical activity, nutrition support, vitamin D supplementation, medication review, and interventions to reduce complications such as falls and malnutrition in aged care.

Author
External resource
Key Theme
Care coordination and transitions, Delivering comprehensive care and services, Assessment and planning
Standard
5: Clinical Care
Outcomes
5.4: Comprehensive care
RACGP aged care clinical guide (Silver Book) - Part A - Frailty
/quality-standards/self-care-matters-aged-care

Self-Care Matters Aged Care

Guidance

This resource supports aged care workers in managing stress and maintaining mental and physical wellbeing. It includes videos and tools focused on self-care strategies, such as mindfulness, relaxation, and personalised self-care planning. The resource is designed to help prevent burnout and promote resilience in delivering high-quality care in aged care settings.

Author
External resource
Key Theme
Workforce and human resources management, Accountability and quality system
Standard
2: The Organisation
Outcomes
2.2a: Quality, safety and inclusion culture to support aged care workers to deliver quality care, 2.8: Workforce planning
Self-Care Matters Aged Care
/quality-standards/aged-care-workforce

Aged care workforce

Guidance
Last Updated

This resource provides information about the aged care workforce, highlighting opportunities for those interested in joining the sector. It details available programs such as scholarships, training, and clinical placements for nurses and aged care workers. It also includes initiatives to support the growth, training, and development of the aged care workforce to ensure quality care for older adults. 

This resource may refer to information that will be updated from 1 July 2025 to align with the new Aged Care Act and Quality Standards.

Author
Department of Health, Disability and Ageing
Key Theme
Workforce and human resources management
Standard
2: The Organisation
Outcomes
2.8: Workforce planning
Aged care workforce
/quality-standards/implementing-comprehensive-care-standard-clinical-assessment-and-diagnosis

Implementing the Comprehensive Care Standard - Clinical assessment and diagnosis

Guidance
Published date

This document provides guidance on implementing the clinical assessment and diagnosis element of the Comprehensive Care Standard (National Safety and Quality Health Service Standards). It helps clinicians identify a person’s conditions or needs through examination and investigation. The resource supports safe, patient-centred care, improving diagnostic accuracy and promoting teamwork in healthcare settings, including aged care. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

Author
Australian Commission On Safety And Quality In Health Care
Key Theme
Care coordination and transitions, Assessment and planning, Delivering comprehensive care and services
Standard
5: Clinical Care, 3: The Care and Services
Outcomes
5.4: Comprehensive care, 3.1 Assessment and planning
Implementing the Comprehensive Care Standard - Clinical assessment and diagnosis
/quality-standards/comprehensive-care-element-5-deliver-comprehensive-care-actions-health-service-organisations

Comprehensive Care - Element 5: Deliver comprehensive care - Actions for health service organisations

Fact sheet
Published date

This resource outlines the key actions for health service organisations to deliver comprehensive care. It ensures care is provided continuously and collaboratively, aligning with the patient’s diagnoses, goals, and care plan. It promotes a person-centred, multidisciplinary approach, with staff training to support comprehensive care delivery. Applicable to multiple settings, including aged care. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

Author
Australian Commission On Safety And Quality In Health Care
Key Theme
Care coordination and transitions, Delivering comprehensive care and services
Standard
5: Clinical Care, 3: The Care and Services
Outcomes
5.4: Comprehensive care, 3.2: Delivery of funded aged care services
Comprehensive Care - Element 5: Deliver comprehensive care - Actions for health service organisations
/quality-standards/implementing-comprehensive-care-standard-review-and-improve-comprehensive-care-delivery

Implementing the Comprehensive Care Standard - Review and improve comprehensive care delivery

Guidance
Published date

This resource provides guidance for reviewing and improving comprehensive care delivery. It outlines how to assess if care meets clinical and personal needs, mitigates risks, and achieves intended outcomes. Relevant to aged care, it helps clinicians and managers implement continuous quality improvement in care delivery processes. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

Author
Australian Commission On Safety And Quality In Health Care
Key Theme
Delivering comprehensive care and services
Standard
5: Clinical Care, 3: The Care and Services
Outcomes
3.2: Delivery of funded aged care services, 5.4: Comprehensive care
Implementing the Comprehensive Care Standard - Review and improve comprehensive care delivery
/quality-standards/code-conduct

Code of conduct

Guidance
Last Updated

This resource provides the National Boards' Code of Conduct, outlining the expected professional behaviour and ethical standards for registered health practitioners. It serves as a regulatory framework to ensure safe, ethical care, helping practitioners understand their responsibilities. The document is important for all registered practitioners to ensure they comply with these standards across healthcare settings.

Author
External resource
Key Theme
Workforce and human resources management
Standard
2: The Organisation
Outcomes
2.9: Human resource management, 2.8: Workforce planning
Code of conduct
/quality-standards/racgp-aged-care-clinical-guide-silver-book-part-b-anticipatory-care

RACGP aged care clinical guide (Silver Book) - Part B - Anticipatory care

Guidance
Last Updated

This guide outlines anticipatory care planning for older adults, focusing on proactive and person-centred approaches. It details triggers for care planning, identifying vulnerability, medication management, and the use of 'as needed' (PRN) medicines for various conditions like allergic reactions, asthma, diabetes, falls, and palliative care. It includes specific recommendations for developing individualised care plans and appropriate interventions for maintaining health and quality of life.

Author
External resource
Key Theme
Environment, Delivering comprehensive care and services, Assessment and planning, Care coordination and transitions, Delivering comprehensive care and services
Standard
5: Clinical Care, 3: The Care and Services, 4: The Environment
Outcomes
4.1a: Environment – services delivered in the individual’s home, 3.2: Delivery of funded aged care services, 5.4: Comprehensive care
RACGP aged care clinical guide (Silver Book) - Part B - Anticipatory care
/quality-standards/racgp-aged-care-clinical-guide-silver-book-part-b-older-people-rural-and-remote-communities

RACGP aged care clinical guide (Silver Book) - Part B - Older people in rural and remote communities

Guidance
Last Updated

This guide discusses providing aged care in rural and remote communities, focusing on the unique needs of older residents, the role of GPs in care coordination, and overcoming challenges like limited services and workforce shortages. It covers building telehealth connections, establishing collaborative care models, and offers a checklist for newly arrived GPs to support quality care for older adults.

Author
External resource
Key Theme
Care coordination and transitions, Delivering comprehensive care and services, Workforce and human resources management
Standard
4: The Environment, 2: The Organisation, 3: The Care and Services, 5: Clinical Care
Outcomes
5.4: Comprehensive care, 2.8: Workforce planning, 3.2: Delivery of funded aged care services
RACGP aged care clinical guide (Silver Book) - Part B - Older people in rural and remote communities
/quality-standards/goal-setting

Goal setting

Guidance
Last Updated

This resource discusses the role of goal setting in enhancing rehabilitation, reablement, and restorative care for older people. It highlights the value of involving older people in defining goals and the positive impact of goal setting on engagement, daily function, and quality of life.

Author
External resource
Key Theme
Choice, independence and quality of life, Delivering comprehensive care and services, Assessment and planning, Care coordination and transitions
Standard
1: The Individual, 3: The Care and Services, 5: Clinical Care
Outcomes
1.3: Choice, independence and quality of life, 3.2: Delivery of funded aged care services, 5.4: Comprehensive care
Goal setting