Quality Standards Resource Centre

This resource provides guidance on high-risk medicines, including safety alerts, notices, and best practices for safe prescribing, dispensing, and administration. It includes information on insulin and anticoagulant safety, monitoring tools, and best practice recommendations to improve medication safety and reduce harm from high-risk medications across healthcare settings. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

This page provides guidance for aged care providers on preventing and responding to hot water scalding incidents. It highlights the importance of staff oversight, proper training, and temperature checks when providing care. It also includes immediate first aid steps for burns, helping to reduce risks for vulnerable people, especially older people. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

This resource provides guidance on implementing updated standards for reprocessing reusable medical devices in health and non-health facilities. It supports compliance with AS 5369:2023, ensuring healthcare organisations follow national and international standards for safe equipment reprocessing to minimise infection risks and promote patient safety. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

This resource provides information on identifying and reporting adverse events related to medicines, vaccines, and medical devices. It outlines who can report, how to submit a report, the importance of these reports for safety monitoring, and the steps taken by the TGA in response to reported safety concerns. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

This resource offers guidance to aged care providers on keeping older people safe during summer. It includes strategies for managing heat exposure, hydration, and sun protection. It helps providers monitor vulnerable people, recognise signs of overheating, and implement preventative measures to ensure safety during hot weather​. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

This resource provides information on how to report adverse events, side effects, or problems related to medicines, vaccines, and medical devices. It includes reporting procedures and information for consumers, health professionals, and industry, aiming to enhance safety and address breaches or non-compliant advertising. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

This resource supports health practitioners in managing medicines through the use of medication charts in aged care facilities and hospitals. It provides guidelines for safe prescribing, administration, and communication. The resource includes both paper-based and electronic medication chart systems to reduce errors, improve patient safety, and streamline medication management processes in aged care settings. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

This resource informs older Australians about their rights and choices regarding medication, including potential side effects, the importance of informed decision-making, and reducing unnecessary antibiotic and psychotropic use. It offers brochures, videos, and fact sheets to support understanding and provide guidance on alternative treatments and safe medication practices. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards. 

This resource provides information on medication management in aged care, focusing on psychotropics and antimicrobials. It includes tools for reducing inappropriate use, antimicrobial stewardship guidance, self-assessment resources, and quality bulletins. It aims to improve medication safety, prevent inappropriate prescribing, and support care providers in ensuring safe clinical practices.

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards. 

This resource highlights the importance of preventing equipment failures in aged care settings. It outlines the need for regular maintenance checks, adherence to manufacturer guidelines, and proper record-keeping to ensure safety. The document also provides recommendations for improving the safety and reliability of critical devices, such as mobility hoists and medical equipment. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

This is a presentation on Polypharmacy Consumer Perspective. It includes details of a case example, resolution and care management, and key principles related to medicines and goal of care. This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

This resource outlines the Pharmaceutical Benefits Scheme (PBS) medication chart's maximum duration in residential aged care. It explains the use of both paper-based and electronic National Residential Medication Charts (NRMC), highlighting their role in managing prescriptions, medication supply, and administration. The document provides guidance on compliance, chart expiry, and medication safety within aged care facilities. This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

This resource is a fictional scenario that follows an older person’s care pathway with a residential aged care provider. The resource focuses on the systems and processes to support high-quality care of older people living with cognitive impairment. It includes 4 key priority areas: person-centred care, medication management, managing changed behaviours and transitions of care. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

This resource is a fictional scenario that follows an older person’s care pathway with an in-home aged care provider. The resource focuses on the systems and processes to support high-quality care of older people living with dementia. It includes 4 key priority areas: person-centred care, medication management, managing changed behaviours and transitions of care. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

This fact sheet is informed by the Psychotropic Medicines in Cognitive Disability or Impairment Clinical Care Standard (CCS), developed by the Australian Commission on Safety and Quality in Health Care. The CCS describes the safe and appropriate use of psychotropic medicines for people with cognitive disability or impairment, in a way that upholds their rights, dignity, health and quality of life. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

This resource outlines clinical governance and quality improvement systems to support safe medication management. It requires health service organisations to implement systems for procuring, prescribing, dispensing, and monitoring medicines. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

This resource is chapter six of the Fourth Atlas 2021 of Healthcare Variations. The chapter examines medicines use in people aged 75 and over, focusing on polypharmacy, medication management reviews (MMRs), and proton pump inhibitor (PPI) dispensing. It highlights variations in medication use and recommends improving access to MMR services and interventions for safe, effective medication use in older populations. 

This resource outlines the framework for electronic prescribing, offering an alternative to paper prescriptions for healthcare providers and consumers. It explains the benefits of electronic prescriptions, such as reducing errors, improving efficiency, and supporting medication safety. The resource also covers technical and legislative requirements for implementing electronic prescriptions in various healthcare settings. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

This resource provides an overview of electronic prescriptions, which offer a digital alternative to paper prescriptions. It explains how electronic prescriptions can be issued by healthcare providers and stored on digital devices for convenience. The resource also details the benefits of the Active Script List (ASL) for managing multiple prescriptions, enhancing efficiency and medicine safety.

This resource provides information on improving accommodation in residential aged care through the National Aged Care Design Principles and Guidelines, effective from July 2024. It covers areas such as creating dementia-friendly environments, improving access to outdoor spaces, fostering community connections, and ensuring privacy. The guidelines aim to promote independence and a home-like atmosphere. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.