Quality Standards Resource Centre

This resource provides infection control guidelines for managing infectious diseases in care settings, covering protocols for exposure to blood and body fluids, managing respiratory and gastrointestinal illnesses, and handling high-risk infections. It includes standard precautions, waste disposal, and cleaning procedures to maintain safety and reduce transmission.

This resource was developed by a state/territory government or organisation and therefore its applicability and usefulness may be limited.

This resource offers evidence-based standardised care processes for aged care providers, covering high-risk clinical areas such as falls, pain, incontinence, and dehydration. It provides structured guidelines to support best practices, ensuring consistent and safe care for older people in residential settings.

This resource was developed by a state/territory government or organisation and therefore its applicability and usefulness may be limited.

This resource provides information sheets for residents, families, and carers to support decision-making in residential aged care. Covering topics such as pain management, falls, and medicines, it promotes health literacy, enabling consumers to engage in discussions and report care issues effectively.

This resource was developed by a state/territory government or organisation and therefore its applicability and usefulness may be limited.

This resource provides clinical practice guidelines and care principles for dementia, offering evidence-based recommendations for healthcare and aged care professionals. It includes a consumer companion guide and resources for training and implementation to improve dementia care across settings.

This resource was developed by a state/territory government or organisation and therefore its applicability and usefulness may be limited.

This resource provides education and tools for clinicians on pressure injury prevention, including risk assessment, prevention strategies, and management protocols. It offers flowcharts, classifications, and case examples to support consistent care. This resource applies to healthcare contexts outside of aged care.

This resource was developed by a state/territory government or organisation and therefore its applicability and usefulness may be limited.

This resource provides specifications for adult diets tailored to inpatient use in NSW hospitals, including allergy-specific and therapeutic requirements. Although intended for inpatients, it can serve as general guidance for dietitians and food service providers in creating meal plans for diverse health needs. This resource applies to healthcare contexts outside of aged care.

This resource was developed by a state/territory government or organisation and therefore its applicability and usefulness may be limited.

This resource offers accessible health information for Aboriginal and Torres Strait Islander people on preventing illness in the home. It includes room-based fact sheets with actions to improve environmental health, available as individual sheets or a workbook. This resource includes state-specific information and therefore its applicability and usefulness may be limited.

This resource is the Australian Commission on Safety and Quality in Health Care's Clinical Care Standard for the management of Peripheral Intravenous Catheters (PIVCs), aiming to reduce complications and improve care quality. It includes quality statements on PIVC assessment, insertion, maintenance, and removal, supporting best practices in all healthcare settings. The standard applies to all contexts where PIVCs are used, with the term ‘patients’ encompassing people across various healthcare settings, including hospitals, emergency services, and community care. 

This page provides resources about palliative care for health professionals. The education resources support placement and workshop learning, but can be used for self-directed learning.

This resource provides a toolkit for palliative care and end-of-life planning for people with dementia. It includes practical advice, resources, and evidence-based guidance to support health and aged care workers in delivering quality care. The toolkit covers assessment, care planning, symptom management, and communication with patients and families.

This resource offers a collection of topic-based resource sheets for workers, covering wellbeing issues relevant to Aboriginal and Torres Strait Islander communities. It includes information on topics like alcohol, anxiety, cultural identity, depression, and trauma. The resources consist of videos, fact sheets, podcasts, apps, and websites to support practitioners and the wellbeing workforce.

This guide covers managing medical records in residential aged care facilities (RACFs). It describes different practitioner models (solo, practice-based, aged care-specific) and provides standards for record-keeping, sharing notes, and maintaining clinical governance. The guide suggests methods for transferring medical information to RACF staff, including printing, electronic sharing, and handover notes.

This resource provides materials for health professionals supporting older people with diabetes. Resources cover diabetes symptoms and management, blood glucose monitoring, diabetes medication, healthy eating, and more, aiming to improve quality care.

This report highlights medicine safety issues in aged care settings, detailing the prevalence of medicine-related problems, inappropriate prescribing, underuse of medicines, medicine regimen complexities, administration errors, and challenges during transitions of care. It provides opportunities for improvements and emphasises the need for safer medication practices, improved pharmacist involvement, and better regulatory frameworks to protect older people from medication harm.

This resource is an implementation guide designed to help health service organisations meet the requirements of Action 3.11 on aseptic technique under the NSQHS Standards. It outlines how to identify procedures requiring aseptic technique, assess workforce competence, provide relevant training, and monitor compliance. It aims to reduce healthcare-associated infections, ensuring safer care delivery, particularly relevant to aged care providers.This resource may apply to healthcare contexts outside of aged care.

This resource outlines the National Consensus Statement on essential elements for safe and high-quality end-of-life care in Australia. It provides guiding principles, care processes, and organisational processes, focusing on person-centred communication, multidisciplinary collaboration, and culturally appropriate care. The statement is designed for healthcare workers, service executives, and policy makers to enhance end-of-life care delivery. 

This resource provides guidance on oral health care for adult inpatients, aligning with the Comprehensive Care Standard. It outlines the importance of oral health assessment, daily care, infection control, and discharge planning to prevent adverse outcomes such as infections, dehydration, and malnutrition, enhancing patient experience and care quality. 

This guide focuses on collaboration and multidisciplinary care for older adults, particularly in residential aged care. It outlines the benefits of team-based care, effective team structures, shared goals, defined roles, building trust, communication, and measurable processes to improve health outcomes. It provides practical tips for effective teamwork and highlights the importance of coordinating care among various healthcare professionals.

This resources provides information for Aboriginal Community Controlled Health Organisations (ACCHOs) and other communities related to medicine use and management. It includes a collection of resources for health workers involved in prescribing and supplying medicines in these settings.

This resource provides information on the impact of dementia on oral health, outlining key issues such as increased risk of poor oral health, the effects of medications, and the importance of maintaining dental care routines. It offers practical tips for toothbrushing, denture care, and dental visits to support those living with dementia.