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Quality Standards Resource Centre

The Quality Standards Resource Centre helps extend understanding of the strengthened Aged Care Quality Standards, which took effect from 1 November 2025. You can search for resources by using keywords, or filtering by standard, outcome and audience. Before using the Resource Centre, please read the terms of use.

Displaying 41 to 60 of 373 result(s)
/quality-standards/infection-control-guidelines

Infection Control Guidelines

Guidance
Last Updated

This resource provides infection control guidelines for managing infectious diseases in care settings, covering protocols for exposure to blood and body fluids, managing respiratory and gastrointestinal illnesses, and handling high-risk infections. It includes standard precautions, waste disposal, and cleaning procedures to maintain safety and reduce transmission.

This resource was developed by a state/territory government or organisation and therefore its applicability and usefulness may be limited.

Author
External resource
Standard
4: The Environment, 5: Clinical Care
Outcomes
4.2: Infection prevention and control, 5.2: Preventing and controlling infections in delivering clinical care services
Infection Control Guidelines
/quality-standards/standardised-care-processes

Standardised care processes

Guidance
Last Updated

This resource offers evidence-based standardised care processes for aged care providers, covering high-risk clinical areas such as falls, pain, incontinence, and dehydration. It provides structured guidelines to support best practices, ensuring consistent and safe care for older people in residential settings.

This resource was developed by a state/territory government or organisation and therefore its applicability and usefulness may be limited.

Author
External resource
Standard
5: Clinical Care, 6: Food and Nutrition
Outcomes
5.3: Safe and quality use of medicines, 5.5: Safety of clinical care services, 5.6 Cognitive impairment  , 5.7: Palliative care and end-of-life care, 6.2: Assessment of nutritional needs and preferences, 6.3: Provision of food and drinks
Standardised care processes
/quality-standards/participating-consumers

Participating with consumers

Fact sheet
Last Updated

This resource provides information sheets for residents, families, and carers to support decision-making in residential aged care. Covering topics such as pain management, falls, and medicines, it promotes health literacy, enabling consumers to engage in discussions and report care issues effectively.

This resource was developed by a state/territory government or organisation and therefore its applicability and usefulness may be limited.

Author
External resource
Standard
3: The Care and Services, 5: Clinical Care
Outcomes
3.1 Assessment and planning, 3.4: Planning and coordination of funded aged care services, 5.3: Safe and quality use of medicines, 5.5: Safety of clinical care services, 5.6 Cognitive impairment  , 5.7: Palliative care and end-of-life care
Participating with consumers
/quality-standards/clinical-guidelines-dementia

Clinical guidelines for dementia

Guidance

This resource provides clinical practice guidelines and care principles for dementia, offering evidence-based recommendations for healthcare and aged care professionals. It includes a consumer companion guide and resources for training and implementation to improve dementia care across settings.

This resource was developed by a state/territory government or organisation and therefore its applicability and usefulness may be limited.

Author
External resource
Standard
5: Clinical Care
Outcomes
5.6 Cognitive impairment  
Clinical guidelines for dementia
/quality-standards/pressure-injury-prevention-resources-clinicians

Pressure injury prevention - Resources for clinicians

Guidance

This resource provides education and tools for clinicians on pressure injury prevention, including risk assessment, prevention strategies, and management protocols. It offers flowcharts, classifications, and case examples to support consistent care. This resource applies to healthcare contexts outside of aged care.

This resource was developed by a state/territory government or organisation and therefore its applicability and usefulness may be limited.

Author
External resource
Standard
5: Clinical Care
Outcomes
5.5: Safety of clinical care services
Pressure injury prevention - Resources for clinicians
/quality-standards/nutrition-and-hydration-eating-well-prevent-falls

Nutrition and hydration - Eating well to prevent falls

Guidance

This resource provides specifications for adult diets tailored to inpatient use in NSW hospitals, including allergy-specific and therapeutic requirements. Although intended for inpatients, it can serve as general guidance for dietitians and food service providers in creating meal plans for diverse health needs. This resource applies to healthcare contexts outside of aged care.

This resource was developed by a state/territory government or organisation and therefore its applicability and usefulness may be limited.

Author
External resource
Standard
5: Clinical Care
Outcomes
5.5: Safety of clinical care services
Nutrition and hydration - Eating well to prevent falls
/quality-standards/my-healthy-home-home-health-factsheet-series

My healthy home: home health factsheet series

Fact sheet
Published date

This resource offers accessible health information for Aboriginal and Torres Strait Islander people on preventing illness in the home. It includes room-based fact sheets with actions to improve environmental health, available as individual sheets or a workbook. This resource includes state-specific information and therefore its applicability and usefulness may be limited.

Author
External resource
Standard
4: The Environment, 5: Clinical Care
Outcomes
4.1a: Environment – services delivered in the individual’s home, 4.2: Infection prevention and control, 5.2: Preventing and controlling infections in delivering clinical care services
My healthy home: home health factsheet series
/quality-standards/bedrooms-and-privacy

Bedrooms and privacy

Guidance
Last Updated

This resource offers guidance on maintaining personal identity for people with dementia by fostering respect, independence, and communication. It suggests environmental and social modifications to enhance dignity, such as personalising spaces, supporting mobility, and addressing unmet needs.

This resource was developed by a state/territory government or organisation, and therefore its applicability and usefulness may be limited.

Author
External resource
Standard
1: The Individual, 4: The Environment, 7: The Residential Community
Outcomes
1.2: Dignity, respect and privacy, 4.1b: Environment – services delivered other than in the individual’s home, 7.1: Daily living
Bedrooms and privacy
/quality-standards/management-peripheral-intravenous-catheters-clinical-care-standard

Management of Peripheral Intravenous Catheters Clinical Care Standard

Guidance
Published date

This resource is the Australian Commission on Safety and Quality in Health Care's Clinical Care Standard for the management of Peripheral Intravenous Catheters (PIVCs), aiming to reduce complications and improve care quality. It includes quality statements on PIVC assessment, insertion, maintenance, and removal, supporting best practices in all healthcare settings. The standard applies to all contexts where PIVCs are used, with the term ‘patients’ encompassing people across various healthcare settings, including hospitals, emergency services, and community care. 

Author
Australian Commission On Safety And Quality In Health Care
Standard
4: The Environment, 5: Clinical Care
Outcomes
4.2: Infection prevention and control, 5.2: Preventing and controlling infections in delivering clinical care services
Management of Peripheral Intravenous Catheters Clinical Care Standard
/quality-standards/care-coordination

Care Coordination

Guidance
Last Updated

This resource offers practical guidance on effective care coordination, focusing on communication within multidisciplinary teams, continuity of care, and transition management. It provides tools for involving families in care planning and supports strategies for optimising palliative care and improving outcomes for people in aged care settings.

Author
External resource
Standard
3: The Care and Services, 7: The Residential Community
Outcomes
3.4: Planning and coordination of funded aged care services, 7.2: Transitions
Care Coordination
/quality-standards/nsqhs-standards-implementation-guide-action-311-aseptic-technique

NSQHS Standards Implementation guide for Action 3.11 Aseptic Technique

Fact sheet
Published date

This resource is an implementation guide designed to help health service organisations meet the requirements of Action 3.11 on aseptic technique under the NSQHS Standards. It outlines how to identify procedures requiring aseptic technique, assess workforce competence, provide relevant training, and monitor compliance. It aims to reduce healthcare-associated infections, ensuring safer care delivery, particularly relevant to aged care providers.This resource may apply to healthcare contexts outside of aged care.

Author
Australian Commission On Safety And Quality In Health Care
Standard
4: The Environment, 5: Clinical Care
Outcomes
4.2: Infection prevention and control, 5.2: Preventing and controlling infections in delivering clinical care services
NSQHS Standards Implementation guide for Action 3.11 Aseptic Technique
/quality-standards/physical-activity-guidelines-older-people

Physical activity guidelines for older people

Guidance

This resource provides physical activity guidelines for older people, highlighting the benefits of staying active. It recommends 30 minutes of moderate-intensity activity daily, including strength, flexibility, balance, and cardiovascular exercises. The document also provides tips for safely starting and maintaining an exercise routine to support healthy ageing.

Author
External resource
Standard
7: The Residential Community
Outcomes
7.1: Daily living
Physical activity guidelines for older people
/quality-standards/covid-19-resource-kit

COVID-19 resource kit

Fact sheet, Guidance
Last Updated

This resource kit provides downloadable tools for businesses, including aged care, to manage COVID-19 risks. It includes checklists, posters, and infographics covering hygiene, physical distancing, cleaning, and response actions if a worker contracts COVID-19. These materials help workplaces implement safe practices and reduce the spread of the virus.

Author
External resource
Standard
4: The Environment, 5: Clinical Care
Outcomes
4.2: Infection prevention and control, 5.2: Preventing and controlling infections in delivering clinical care services
COVID-19 resource kit
/quality-standards/translated-resources-sexually-transmissible-infections

Translated resources on sexually transmissible infections

Fact sheet, Video
Last Updated

This resource provides translated videos, fact sheets, and posters from the Beforeplay campaign to educate multicultural communities about sexually transmissible infections (STIs). It promotes STI testing, safe sex practices, and includes materials in multiple languages to improve accessibility and encourage conversations around sexual health.

Author
Department of Health, Disability and Ageing
Standard
4: The Environment, 5: Clinical Care
Outcomes
4.2: Infection prevention and control, 5.2: Preventing and controlling infections in delivering clinical care services
Translated resources on sexually transmissible infections
/quality-standards/standard-and-transmission-based-precautions-posters

Standard and transmission-based precautions posters

Poster
Published date

This resource includes posters outlining standard and transmission-based precautions for infection control. It provides guidance on preventing healthcare-associated infections through hand hygiene, appropriate use of personal protective equipment (PPE), and environmental cleaning. These posters support staff in implementing best practices for infection prevention across care settings, including aged care facilities. 

Author
Australian Commission On Safety And Quality In Health Care
Standard
4: The Environment, 5: Clinical Care
Outcomes
4.2: Infection prevention and control, 5.2: Preventing and controlling infections in delivering clinical care services
Standard and transmission-based precautions posters
/quality-standards/overview-voluntary-assisted-dying

Overview of Voluntary Assisted Dying

Guidance
Last Updated

This resource provides an overview of voluntary assisted dying (VAD) in Australia, detailing eligibility criteria, procedures, and legal requirements. It covers how VAD laws vary across jurisdictions, safeguards in place, and responsibilities for health professionals and institutions. Health professionals can conscientiously object but may still have legal responsibilities.

Author
External resource
Standard
5: Clinical Care
Outcomes
5.7: Palliative care and end-of-life care
Overview of Voluntary Assisted Dying
/quality-standards/conformant-clinical-software-products

Conformant clinical software products

Guidance
Last Updated

This resource provides a register of conformant clinical software products that meet national digital health requirements, enabling functions like My Health Record access, health summary uploads, and prescription management. Organisations using the register should verify entries’ currency and accuracy as updates depend on software developers.

Author
External resource
Standard
2: The Organisation, 5: Clinical Care
Outcomes
2.7: Information management, 5.1: Clinical governance
Conformant clinical software products
/quality-standards/healthcare-provider-directory-hpd

Healthcare Provider Directory (HPD)

Tool
Last Updated

This resource explains the Healthcare Provider Directory (HPD), a service listing registered health care providers and organisations in the Healthcare Identifiers (HI) Service. It enables health professionals to access contact and specialty information for secure messaging, referrals, and discharge summaries.

Author
External resource
Standard
5: Clinical Care
Outcomes
5.1: Clinical governance
Healthcare Provider Directory (HPD)
/quality-standards/covid-19-information-workplaces-aged-care

COVID-19 Information for workplaces - Aged care

Guidance
Last Updated

This resource provides work health and safety (WHS) guidance for the aged care industry during COVID-19. It includes information on employer responsibilities, safe workplace practices, and compliance with public health directions. It supports aged care providers in managing COVID-19 risks across various settings, including residential, respite, and in-home care services.

Author
External resource
Standard
4: The Environment, 5: Clinical Care
Outcomes
4.2: Infection prevention and control, 5.2: Preventing and controlling infections in delivering clinical care services
COVID-19 Information for workplaces - Aged care
/quality-standards/respiratory-syncytial-virus-rsv

Respiratory syncytial virus (RSV)

Guidance
Last Updated

This resource explains respiratory syncytial virus (RSV), a common and highly contagious virus that affects the airways and lungs. It outlines symptoms, prevention, and potential complications, especially for young children and older adults. It also provides information on diagnosis, treatment, and recently approved vaccines for at-risk groups.

Author
External resource
Standard
4: The Environment, 5: Clinical Care
Outcomes
4.2: Infection prevention and control, 5.2: Preventing and controlling infections in delivering clinical care services
Respiratory syncytial virus (RSV)