The Quality Standards Resource Centre helps extend understanding of the strengthened Aged Care Quality Standards, which took effect from 1 November 2025. You can search for resources by using keywords, or filtering by standard, outcome and audience. Before using the Resource Centre, please read the terms of use.
Draft National Consumer Engagement Strategy for Health and Wellbeing
This resource presents the Draft National Consumer Engagement Strategy for Health and Wellbeing, which aims to foster partnerships between health policymakers and communities. It is designed to involve people and communities in the development and implementation of preventive health policies. The strategy supports policymakers and program developers in engaging effectively with consumers to achieve improved health outcomes across Australia.
Consumer and carer engagement: A practical guide
This resource provides a guide for engaging consumers and carers in mental health services. It outlines steps for involving people in decision-making, service design, and evaluation. The guide emphasises co-design, leadership, and dedicated resources to create a person-centred approach that improves care and service outcomes.
Aged Care Clinical Information System (ACCIS) Standards
This resource outlines the Aged Care Clinical Information System (ACCIS) Standards, providing minimum software requirements for clinical information systems used in aged care. It supports interoperability, data sharing, and safe clinical decision-making. The standards aim to enhance care coordination, improve data accuracy, and ensure compliance with privacy and security protocols within residential aged care settings.
Quality improvement guidance for aged care providers
This resource offers guidance for aged care providers on implementing continuous quality improvement processes. It explains the ‘Plan, Do, Check, Act’ model to monitor and enhance care quality, using data and feedback to address issues. It also provides practical examples and tools to support providers in improving care and meeting regulatory requirements. This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.
Disability, Ageing and Carers, Australia: Summary of Findings
This resource provides key statistics and findings on disability, ageing, and carers in Australia. It offers insights into the prevalence of disability, living arrangements, health conditions, and the needs for assistance among older adults. It also includes data on informal and formal care providers, highlighting the importance of support services for those aged 65 years and over in aged care settings.
Renewal of registration audit guide
This guide helps you prepare for and take part in a renewal of registration audit.
It describes:
- the purpose of audits and how they inform (help us make) registration decisions
- the 3 stages of the audit process (initiation, delivery, reporting)
- what to expect and what to do at each stage
- the types of evidence we consider during audits
- how we define our audit ratings
- the audit tools we use
- other relevant resources.
Renewal of registration audit guide (PDF 471.26 KB)
Variation of registration audit
This guide helps you prepare for and take part in a variation of registration audit.
It describes:
- the purpose of audits and how they inform (help us make) registration decisions
- the 3 stages of the audit process (initiation, delivery, reporting)
- what to expect and what to do at each stage
- the types of evidence we consider during audits
- how we define our audit ratings
- the audit tools we use
- other relevant resources.
Variation of registration audit (PDF 434.06 KB)
