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Quality Standards Resource Centre

The Quality Standards Resource Centre helps extend understanding of the strengthened Aged Care Quality Standards, which took effect from 1 November 2025. You can search for resources by using keywords, or filtering by standard, outcome and audience. Before using the Resource Centre, please read the terms of use.

Displaying 61 to 77 of 77 result(s)
/quality-standards/european-wound-management-association-quality-standards

European Wound Management Association - Resource Library

Guidance

This resource library offers a collection of wound care materials, including publications, webinars, and e-learning modules, covering topics like wound healing, infection management, compression therapy, and advanced treatments. It provides resources for various target groups and is available in multiple languages.

This resource was developed internationally and therefore its applicability and usefulness may be limited.

Author
External resource
Standard
5: Clinical Care
Outcomes
5.5: Safety of clinical care services
European Wound Management Association - Resource Library
/quality-standards/food-nutrition-and-dining-stand-discussion-notes

Food, nutrition and dining stand-up discussion notes

Presentations
Published date
Last Updated

This resource provides discussion notes to improve the food, nutrition, and dining experience in aged care settings. It includes reflective questions for corporate teams and care staff, focusing on governance, resident choice, oral health, and support for those with swallowing difficulties. The resource promotes continuous improvement and quality care through group discussions. This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards. 

Stand-up discussion notes  (DOCX  6.68 MB)
Author
Aged Care Quality & Safety Commission
Standard
6: Food and Nutrition, 5: Clinical Care
Outcomes
5.5: Safety of clinical care services, 6.1: Partnering with individuals on food and drinks, 6.2: Assessment of nutritional needs and preferences, 6.3: Provision of food and drinks, 6.4: Dining experience
thumbnail image fnd stand-up discussion notes
/quality-standards/know-look-act-oral-pain-aged-care-staff-poster

KNOW, LOOK, ACT - Oral Pain aged care staff poster

Poster
Published date

This poster serves as a resource for aged care staff to recognise and respond to signs of oral pain in residents. It provides guidance on identifying mouth and tooth pain and taking appropriate action to address these issues. The poster is available for download and use in residential aged care settings. This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards. 

 

Author
Aged Care Quality & Safety Commission
Standard
6: Food and Nutrition, 5: Clinical Care
Outcomes
6.2: Assessment of nutritional needs and preferences, 5.5: Safety of clinical care services
thumbnail - know look act oral pain poster
/quality-standards/ensuring-first-aid-capabilities-manage-choking-risk-residential-aged-care

Ensuring first aid capabilities to manage choking risk in residential aged care

Guidance

This page provides guidance for residential aged care services on managing choking risks. It advises 24/7 first aid capabilities, staff training on choking incidents, the use of suction devices, and understanding that advance care directives do not prevent the administering of first aid. The alert also recommends collaborating with speech pathologists, documenting discussions, and managing choking events through incident review and support. 

Author
Aged Care Quality & Safety Commission
Standard
6: Food and Nutrition, 5: Clinical Care
Outcomes
6.2: Assessment of nutritional needs and preferences, 5.5: Safety of clinical care services
Ensuring first aid capabilities to manage choking risk in residential aged care
/quality-standards/food-nutrition-and-dining-reflection-practice

Food, nutrition and dining: a reflection on practice

Guides, Presentations
Published date
Last Updated

This training PowerPoint is a presentation that trainers/managers can download, customise and use to promote discussion and educate their staff to support and improve the food, nutrition and dining experience of consumers in their care.

The resource is designed to support reflective discussions about what ‘best practice’ looks like and a reflection on how it applies in practice.  This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

Author
Aged Care Quality & Safety Commission
Standard
6: Food and Nutrition, 5: Clinical Care
Outcomes
5.5: Safety of clinical care services, 6.1: Partnering with individuals on food and drinks, 6.2: Assessment of nutritional needs and preferences, 6.3: Provision of food and drinks, 6.4: Dining experience
PowerPoint thumbnail image FND training
/quality-standards/wound-management

Wound management

Guidance

This resource provides information about wound management, including wound management mistakes. It contains treatment plan information and highlights the importance of monitoring and analysing data under the National Mandatory Quality Indicator Program. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

Author
Aged Care Quality & Safety Commission
Standard
5: Clinical Care
Outcomes
5.5: Safety of clinical care services
Wound management page thumbnail
/quality-standards/aged-care-centre-food-safety-requirements

Aged care centre food safety requirements

Guidance
Last Updated

This resource details food safety requirements for aged care centres, highlighting guidelines for managing risks with potentially hazardous foods. It includes standards for food safety programs, compliance templates, and regulatory guidance to protect vulnerable people.

This resource was developed by a state/territory government or organisation and therefore its applicability and usefulness may be limited.

Author
External resource
Standard
5: Clinical Care, 6: Food and Nutrition
Outcomes
5.5: Safety of clinical care services, 6.3: Provision of food and drinks
Aged care centre food safety requirements webpage thumbnail
/quality-standards/social-and-emotional-wellbeing-resources-aboriginal-and-torres-strait-islander-peoples

Social and emotional wellbeing resources for Aboriginal and Torres Strait Islander Peoples

Guidance

This page provides resources for Aboriginal and Torres Strait Islander people on social and emotional wellbeing. It contains information on support services, scholarships, lived experience centres, stories and other resources for mental health.

Author
External resource
Standard
1: The Individual, 5: Clinical Care
Outcomes
1.1: Person-centred care, 5.5: Safety of clinical care services
Social and emotional wellbeing resources for Aboriginal and Torres Strait Islander Peoples
/quality-standards/teethorgau

Teeth.org.au

Guidance

Teeth.org.au is a website designed to provide oral health information to maintain a healthy mouth. It provides educational resources, information on accessing dental care, finding a dentist tool, and articles on oral health.

Author
External resource
Standard
5: Clinical Care
Outcomes
5.5: Safety of clinical care services
Teeth.org.au
/quality-standards/national-aged-care-mandatory-quality-indicator-program-qi-program

National Aged Care Mandatory Quality Indicator Program (QI Program)

Guidance
Published date

This resource provides information on the National Aged Care Mandatory Quality Indicator Program (QI Program). The program gathers data on 11 quality indicators from residential aged care services to enhance care standards and outcomes for residents. It includes resources, quick guides, consultation papers, and surveys for improving quality indicators in both residential and in-home aged care services. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

Author
Department of Health, Disability and Ageing
Standard
5: Clinical Care, 2: The Organisation
Outcomes
2.2a: Quality, safety and inclusion culture to support aged care workers to deliver quality care, 2.2b: Quality, safety and inclusion culture to support individuals, 2.3: Accountability, quality system and policies and procedures, 5.1: Clinical governance, 5.5: Safety of clinical care services
National Aged Care Mandatory Quality Indicator Program (QI Program)
/quality-standards/national-safety-and-quality-digital-mental-health-standards

National Safety and Quality Digital Mental Health Standards

Guidance
Published date

These standards outline frameworks to ensure the safety and quality of digital mental health services in Australia. It includes standards for clinical and technical governance, partnering with consumers, and delivering a safe model of care. The standards aim to improve service quality, protect users, and establish guidelines for best practices across digital platforms. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

Author
Australian Commission On Safety And Quality In Health Care
Standard
5: Clinical Care
Outcomes
5.5: Safety of clinical care services
National Safety and Quality Digital Mental Health Standards
/quality-standards/nsqhs-standards-preventing-pressure-injuries-and-wound-management

NSQHS Standards - Preventing pressure injuries and wound management

Fact sheet
Published date

This resource provides guidance for organisations developing policies, procedures and protocols for preventing, screening, assessing, treating, monitoring and documenting pressure injuries. The fact sheet also provides a pressure injury flowchart for adult hospital admissions. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

Author
Australian Commission On Safety And Quality In Health Care
Standard
5: Clinical Care
Outcomes
5.5: Safety of clinical care services
NSQHS Standards - Preventing pressure injuries and wound management
/quality-standards/mental-health-and-wellbeing-anxiety

Mental health and wellbeing - Anxiety

Guidance
Last Updated

This resource provides information on anxiety among older adults, especially those in residential aged care. It outlines risk factors, detection tools, and effectiveness of non-pharmacological interventions such as reminiscence therapy and cognitive behavioural therapy. It also provides guidance on what both individuals and organisations can do to prevent and manage anxiety effectively.

Author
External resource
Standard
5: Clinical Care, 3: The Care and Services
Outcomes
5.5: Safety of clinical care services, 3.1 Assessment and planning
Mental health and wellbeing - Anxiety
/quality-standards/first-aid-fact-sheet-choking-adult-or-child-over-1-year

First aid fact sheet - Choking adult or child (over 1 year)

Fact sheet
Last Updated

This fact sheet provides first aid instructions for choking in adults or children over one year. It details recognising choking symptoms and steps for emergency care and guidance to call emergency services if necessary.

Author
External resource
Standard
6: Food and Nutrition, 5: Clinical Care
Outcomes
6.2: Assessment of nutritional needs and preferences, 5.5: Safety of clinical care services
First aid fact sheet -  Choking adult or child (over 1 year)
/quality-standards/mental-health-and-wellbeing-depression

Mental health and wellbeing - Depression

Guidance
Last Updated

This resource provides information on depression in older adults, particularly in residential aged care. It discusses risk factors, detection tools, and treatment approaches, including psychotherapy, music-based interventions, and exercise. It also provides guidance on what both individuals and organisations can do to prevent and manage depression effectively.

Author
External resource
Standard
5: Clinical Care, 3: The Care and Services
Outcomes
5.5: Safety of clinical care services, 3.1 Assessment and planning
Mental health and wellbeing - Depression
/quality-standards/mental-health-and-wellbeing-screening-tools

Mental health and wellbeing - Screening tools

Guidance
Last Updated

This resource covers screening tools for detecting anxiety and depression in older adults, especially in residential aged care. It discusses the importance of mental health screening, steps individuals and organisations can take, choosing appropriate tools, and highlights tools such as the Geriatric Depression Scale and Cornell Scale for Depression in Dementia. It emphasises early detection and routine mental health screening in aged care.

Author
External resource
Standard
5: Clinical Care, 3: The Care and Services
Outcomes
5.5: Safety of clinical care services, 3.1 Assessment and planning
Mental health and wellbeing - Screening tools
/quality-standards/mental-health-and-wellbeing-suicidal-thoughts-and-self-harm

Mental health and wellbeing - Suicidal thoughts and self-harm

Guidance
Last Updated

This resource examines suicidal thoughts and self-harm in older adults, particularly in residential aged care. It discusses associated risk factors, the prevalence of mental health conditions, what organisations and individuals can do and gaps in understanding suicide risk. It also reviews interventions, highlighting the need for mental health assessments and training to improve detection and care.

Author
External resource
Standard
5: Clinical Care, 3: The Care and Services
Outcomes
5.5: Safety of clinical care services, 3.1 Assessment and planning
Mental health and wellbeing - Suicidal thoughts and self-harm