The Quality Standards Resource Centre helps extend understanding of the strengthened Aged Care Quality Standards, which took effect from 1 November 2025. You can search for resources by using keywords, or filtering by standard, outcome and audience. Before using the Resource Centre, please read the terms of use.
The new Financial and Prudential Standards
The new Financial and Prudential Standards will be introduced with the commencement of the new Aged Care Act. The new Standards set out the minimum requirements for good financial and prudential management of registered aged care providers. Registered providers must comply with the Financial and Prudential Standards that apply to them as a condition of their registration.
Infection prevention and control in aged care - Cognitive decline and dementia
How to create an environment with strong infection prevention and control practices while continuing to provide a positive experience for people with cognitive decline and dementia.
This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards
Better practice guide to complaints handling in aged care services
This booklet aims to give guidance on how to:
Quality care advisory body fact sheet
Explains the quality care advisory body obligations, including who must be on the advisory body and what actions, reports and feedback are required.
Membership of governing bodies fact sheet
Explains the governing body membership requirements, including what ‘independent non-executive’ and ‘clinical care experience’ mean, and how to apply for a determination if you can’t meet one or both requirements.
Provider governance checklist
Provides a way for you to identify which governance obligations apply to your registration category, and to plan and record the actions and review dates you need to meet them.
Dementia enabling environments - Adapt a home: Kitchen
This resource, developed by Alzheimer's WA, is a Dementia Enabling Environments illustration information sheet about adapting a home, focusing on the kitchen. It includes principles to integrate enabling design and make changes within the physical environment to maximise enablement and wellbeing for people living with dementia.
This resource was developed by a state/territory government or organisation and therefore its applicability and usefulness may be limited.
Making sure your workers can work in aged care
Registered providers need to have governance systems and processes to make sure their aged care workers can work in aged care. This fact sheet explains providers’ obligations to:
- screen aged care workers
- make sure aged care workers don’t have banning orders against them that restrict or ban them from being involved in aged care.
Communication after stroke
This resource provides information on communication difficulties an person may encounter after experiencing a stroke. It discusses how strokes can affect communication, treatment to assist with communication, information on recovery, communication tips for family and friends and help resources for individuals.
Delirium Clinical Care Standard
This resource outlines the Australian Commission on Safety and Quality in Health Care's Delirium Clinical Care Standard, which aims to improve the prevention, early diagnosis, and treatment of delirium. It includes 8 evidence-based quality statements and indicators for safe care. The standard helps clinicians and healthcare organisations manage cognitive impairment, with relevance to both hospital and aged care settings.
This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.
Clinical governance for allied health practitioners
This fact sheet identifies the clinical governance and roles and responsibilities of allied health practitioners. It provides information on the National Model Clinical Governance Framework and lists the roles and responsibilities across Governance, leadership and culture, patient safety and quality systems, clinical performance and effectiveness and safe environment for the delivery of care.
This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.
NSQHS Standards - Preventing pressure injuries and wound management
This resource provides guidance for organisations developing policies, procedures and protocols for preventing, screening, assessing, treating, monitoring and documenting pressure injuries. The fact sheet also provides a pressure injury flowchart for adult hospital admissions.
This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.
Fact sheet - Enrolled nurses and medicines administration
This fact sheet outlines the requirements for enrolled nurses (ENs) in Australia regarding the administration of medicines. It details the education and qualifications needed to administer medications, the specific conditions under which ENs may administer intravenous medicines, and guidance on removing any limitations from their registration. The document also emphasises adherence to legislation, policies, and safe practices.
First aid fact sheet - Choking adult or child (over 1 year)
This fact sheet provides first aid instructions for choking in adults or children over one year. It details recognising choking symptoms and steps for emergency care and guidance to call emergency services if necessary.