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Quality Standards Resource Centre

The Quality Standards Resource Centre helps extend understanding of the strengthened Aged Care Quality Standards, which took effect from 1 November 2025. You can search for resources by using keywords, or filtering by standard, outcome and audience. Before using the Resource Centre, please read the terms of use.

Displaying 81 to 86 of 86 result(s)
/quality-standards/statement-rights-workers

Statement of Rights - Workers

Guidance

This resource provides information for providers about the Statement of Rights. The Statement of Rights promote quality and safe care for older persons accessing, or seeking to access, funded aged care services. The rights help to ensure that older people and their needs are at the centre of the new aged care system. 

This page includes information about what the Statement of Rights means for providers, and has links to additional resources about the rights, including videos and fact sheets.

Author
Aged Care Quality & Safety Commission
Standard
1: The Individual, 2: The Organisation, 7: The Residential Community
Outcomes
1.1: Person-centred care, 1.2: Dignity, respect and privacy, 1.3: Choice, independence and quality of life, 2.6b: Complaints and feedback management for individuals, 7.1: Daily living
Statement of rights - workers
/quality-standards/statement-rights-providers

Statement of Rights - Providers

Guidance

This resource provides information for providers about the Statement of Rights. The Statement of Rights promote quality and safe care for older persons accessing, or seeking to access, funded aged care services. The rights help to ensure that older people and their needs are at the centre of the new aged care system. 

This page includes information about what the Statement of Rights means for providers, and has links to additional resources about the rights, including videos and fact sheets.

Author
Aged Care Quality & Safety Commission
Standard
1: The Individual, 2: The Organisation, 7: The Residential Community
Outcomes
1.1: Person-centred care, 1.2: Dignity, respect and privacy, 1.3: Choice, independence and quality of life, 2.6b: Complaints and feedback management for individuals, 7.1: Daily living
Statement of Rights - Providers
/quality-standards/creating-safe-and-inclusive-care-forgotten-australians-and-care-leavers

Creating safe and inclusive care for Forgotten Australians and Care Leavers

Webinar
Published date

This resource provides guidance for creating safe, inclusive aged care for Forgotten Australians and Care Leavers, focusing on trauma-informed practices. It supports providers in recognising unique needs, avoiding re-traumatisation, and promoting respect and sensitivity in care environments.

Author
External resource
Standard
1: The Individual, 3: The Care and Services
Outcomes
1.1: Person-centred care, 3.2: Delivery of funded aged care services
Creating safe and inclusive care for Forgotten Australians and Care Leavers
/quality-standards/right-based-and-person-centred-care-what-it-means-older-people-video

Right-based and person-centred care - what it means for older people video

Video
Published date
Last Updated

This video explains what right-based and person-centred care means and how you can work with your provider to achieve it. 

Author
Aged Care Quality & Safety Commission
Standard
1: The Individual
Outcomes
1.1: Person-centred care
Right-based and person-centred care - what it means for older people video screenshot
/quality-standards/social-and-emotional-wellbeing-resources-aboriginal-and-torres-strait-islander-peoples

Social and emotional wellbeing resources for Aboriginal and Torres Strait Islander Peoples

Guidance

This page provides resources for Aboriginal and Torres Strait Islander people on social and emotional wellbeing. It contains information on support services, scholarships, lived experience centres, stories and other resources for mental health.

Author
External resource
Standard
1: The Individual, 5: Clinical Care
Outcomes
1.1: Person-centred care, 5.5: Safety of clinical care services
Social and emotional wellbeing resources for Aboriginal and Torres Strait Islander Peoples
/quality-standards/national-aboriginal-and-torres-strait-islander-flexible-aged-care-program

National Aboriginal and Torres Strait Islander Flexible Aged Care Program

Guidance
Published date
Last Updated

This resource provides information on the National Aboriginal and Torres Strait Islander Flexible Aged Care Program. The program funds flexible and culturally appropriate aged care services for Aboriginal and Torres Strait Islander communities, mainly in rural and remote areas. It covers service provider requirements, funding processes, and adaptations to ongoing aged care reforms. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

Author
Department of Health, Disability and Ageing
Standard
3: The Care and Services, 2: The Organisation, 1: The Individual, 7: The Residential Community
Outcomes
3.2: Delivery of funded aged care services, 2.1: Partnering with individuals, 1.1: Person-centred care, 7.2: Transitions
National Aboriginal and Torres Strait Islander Flexible Aged Care Program