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Quality Standards Resource Centre

The Quality Standards Resource Centre helps extend understanding of the strengthened Aged Care Quality Standards, which took effect from 1 November 2025. You can search for resources by using keywords, or filtering by standard, outcome and audience. Before using the Resource Centre, please read the terms of use.

Displaying 81 to 100 of 122 result(s)
/quality-standards/mental-health-and-wellbeing-suicidal-thoughts-and-self-harm

Mental health and wellbeing - Suicidal thoughts and self-harm

Guidance
Last Updated

This resource examines suicidal thoughts and self-harm in older adults, particularly in residential aged care. It discusses associated risk factors, the prevalence of mental health conditions, what organisations and individuals can do and gaps in understanding suicide risk. It also reviews interventions, highlighting the need for mental health assessments and training to improve detection and care.

Author
External resource
Standard
5: Clinical Care, 3: The Care and Services
Outcomes
5.5: Safety of clinical care services, 3.1 Assessment and planning
Mental health and wellbeing - Suicidal thoughts and self-harm
/quality-standards/mental-health-and-wellbeing-screening-tools

Mental health and wellbeing - Screening tools

Guidance
Last Updated

This resource covers screening tools for detecting anxiety and depression in older adults, especially in residential aged care. It discusses the importance of mental health screening, steps individuals and organisations can take, choosing appropriate tools, and highlights tools such as the Geriatric Depression Scale and Cornell Scale for Depression in Dementia. It emphasises early detection and routine mental health screening in aged care.

Author
External resource
Standard
5: Clinical Care, 3: The Care and Services
Outcomes
5.5: Safety of clinical care services, 3.1 Assessment and planning
Mental health and wellbeing - Screening tools
/quality-standards/mental-health-and-wellbeing-depression

Mental health and wellbeing - Depression

Guidance
Last Updated

This resource provides information on depression in older adults, particularly in residential aged care. It discusses risk factors, detection tools, and treatment approaches, including psychotherapy, music-based interventions, and exercise. It also provides guidance on what both individuals and organisations can do to prevent and manage depression effectively.

Author
External resource
Standard
5: Clinical Care, 3: The Care and Services
Outcomes
5.5: Safety of clinical care services, 3.1 Assessment and planning
Mental health and wellbeing - Depression
/quality-standards/racgp-aged-care-clinical-guide-silver-book-part-behavioural-and-psychological-symptoms-dementia

RACGP aged care clinical guide (Silver Book) - Part A - Behavioural and psychological symptoms of dementia

Guidance
Last Updated

This guide offers principles and practice points for assessing and managing behavioural and psychological symptoms of dementia (BPSD) in aged care. It includes frameworks for comprehensive patient assessment, non-pharmacological and pharmacological interventions, medication review, and personalised care plans to improve care outcomes for dementia patients.

Author
External resource
Standard
5: Clinical Care, 3: The Care and Services
Outcomes
5.6 Cognitive impairment  , 3.2: Delivery of funded aged care services
RACGP aged care clinical guide (Silver Book) - Part A - Behavioural and psychological symptoms of dementia
/quality-standards/racgp-aged-care-clinical-guide-silver-book-part-dementia

RACGP aged care clinical guide (Silver Book) - Part A - Dementia

Guidance
Last Updated

This resource offers guidance on diagnosing and managing dementia, covering its impact on cognitive and physical functions, screening methods, and differential diagnoses. It discusses appropriate use of medications, non-pharmacological approaches, and ongoing care plans for supporting those with dementia. It includes practical recommendations on cognitive assessments, functional reviews, and medication management.

Author
External resource
Standard
5: Clinical Care, 3: The Care and Services
Outcomes
5.6 Cognitive impairment  , 3.2: Delivery of funded aged care services
RACGP aged care clinical guide (Silver Book) - Part A - Dementia
/quality-standards/racgp-aged-care-clinical-guide-silver-book-part-b-multiculturalism-aged-care

RACGP aged care clinical guide (Silver Book) - Part B - Multiculturalism in aged care

Guidance
Last Updated

This guide discusses multiculturalism in aged care, addressing the diverse needs of culturally and linguistically diverse (CALD) older adults. It covers healthcare principles, communication strategies, clinical considerations, and culturally tailored approaches for areas like medication management, dementia, mental health, nutrition, and substance use. It also provides practical advice for general practitioners, carers, and aged care facilities to deliver culturally safe and effective care.

Author
External resource
Standard
1: The Individual, 3: The Care and Services, 5: Clinical Care
Outcomes
1.1: Person-centred care, 3.2: Delivery of funded aged care services, 5.4: Comprehensive care
RACGP aged care clinical guide (Silver Book) - Part B - Multiculturalism in aged care
/quality-standards/racgp-aged-care-clinical-guide-silver-book-part-b-older-aboriginal-and-torres-strait-islander-people

RACGP aged care clinical guide (Silver Book) - Part B - Older Aboriginal and Torres Strait Islander people

Guidance
Last Updated

This guide addresses barriers faced by Aboriginal and Torres Strait Islander peoples in accessing aged care, such as cultural safety, geographic challenges, and geriatric syndromes experienced at younger ages. It discusses the importance of culturally appropriate care, the use of specific assessment tools, and the unique needs of the Stolen Generation within residential and community settings.

Author
External resource
Standard
1: The Individual, 3: The Care and Services, 5: Clinical Care
Outcomes
1.1: Person-centred care, 3.2: Delivery of funded aged care services, 5.4: Comprehensive care
RACGP aged care clinical guide (Silver Book) - Part B - Older Aboriginal and Torres Strait Islander people
/quality-standards/racgp-aged-care-clinical-guide-silver-book-part-b-supporting-independent-living-older-people

RACGP aged care clinical guide (Silver Book) - Part B - Supporting independent living in older people

Guidance
Last Updated

This guide discusses strategies for supporting independent living in older adults, covering concepts of healthy ageing, using aged care services, respite care, and re-aligning function. It highlights the role of general practitioners in promoting autonomy, addressing individual needs, and avoiding ageist language while facilitating access to community or residential care services.

Author
External resource
Standard
5: Clinical Care, 3: The Care and Services
Outcomes
5.4: Comprehensive care, 3.2: Delivery of funded aged care services
RACGP aged care clinical guide (Silver Book) - Part B - Supporting independent living in older people
/quality-standards/racgp-aged-care-clinical-guide-silver-book-part-b-care-older-lgbti-people

RACGP aged care clinical guide (Silver Book) - Part B - Care of older LGBTI people

Guidance
Last Updated

This guide addresses the healthcare needs of older LGBTI people, covering areas such as mental health, substance use, chronic disease risks, and the importance of inclusive care. It provides strategies for culturally safe practices, promoting wellbeing, recognising abuse, and details standards for LGBTI-inclusive services, such as organisational capability and consumer participation.

Author
External resource
Standard
1: The Individual, 3: The Care and Services, 5: Clinical Care
Outcomes
1.1: Person-centred care, 3.2: Delivery of funded aged care services, 5.4: Comprehensive care
RACGP aged care clinical guide (Silver Book) - Part B - Care of older LGBTI people
/quality-standards/racgp-aged-care-clinical-guide-silver-book-part-b-advance-care-planning

RACGP aged care clinical guide (Silver Book) - Part B - Advance care planning

Guidance
Last Updated

This guide covers advance care planning for older adults, detailing the process of discussing patients' values, appointing a decision-maker, and documenting preferences for future care. It outlines the general practitioner’s role, steps for initiating discussions, assessing decision-making capacity, storing care plans, and ensuring patients' wishes are respected during their illness trajectory.

Author
External resource
Standard
5: Clinical Care, 3: The Care and Services
Outcomes
5.7: Palliative care and end-of-life care, 3.1 Assessment and planning
RACGP aged care clinical guide (Silver Book) - Part B - Advance care planning
/quality-standards/racgp-aged-care-clinical-guide-silver-book-part-b-families-and-carers

RACGP aged care clinical guide (Silver Book) - Part B - Families and carers

Guidance
Last Updated

This guide focuses on the role of families and carers in supporting older adults, covering topics like consent, communication, self-care, and bereavement support. It includes practical advice on involving carers in healthcare planning, respecting patient confidentiality, and resources for additional support, ensuring comprehensive care for both patients and carers.

Author
External resource
Standard
3: The Care and Services
Outcomes
3.4: Planning and coordination of funded aged care services
RACGP aged care clinical guide (Silver Book) - Part B - Families and carers
/quality-standards/racgp-aged-care-clinical-guide-silver-book-part-b-disability-aged-care

RACGP aged care clinical guide (Silver Book) - Part B - Disability in aged care

Guidance
Last Updated

This guide addresses the management of disabilities in older adults, including mobility, cognitive impairments, developmental disabilities, hearing and visual impairment, psychiatric conditions, and neurodegenerative disorders. It outlines approaches for general practitioners to provide holistic care, monitor health risks, adapt support systems, and coordinate with allied health professionals in residential aged care settings.

Author
External resource
Standard
1: The Individual, 3: The Care and Services, 5: Clinical Care
Outcomes
1.1: Person-centred care, 3.2: Delivery of funded aged care services, 5.4: Comprehensive care
RACGP aged care clinical guide (Silver Book) - Part B - Disability in aged care
/quality-standards/racgp-aged-care-clinical-guide-silver-book-part-b-collaboration-and-multidisciplinary-team-based-care

RACGP aged care clinical guide (Silver Book) - Part B - Collaboration and multidisciplinary team-based care

Guidance
Last Updated

This guide focuses on collaboration and multidisciplinary care for older adults, particularly in residential aged care. It outlines the benefits of team-based care, effective team structures, shared goals, defined roles, building trust, communication, and measurable processes to improve health outcomes. It provides practical tips for effective teamwork and highlights the importance of coordinating care among various healthcare professionals.

Author
External resource
Standard
5: Clinical Care, 3: The Care and Services, 7: The Residential Community
Outcomes
5.4: Comprehensive care, 3.2: Delivery of funded aged care services, 7.2: Transitions
/quality-standards/cognitive-impairment-resources

Cognitive impairment resources

Guidance
Last Updated

This resource provides a range of materials developed to improve the safety and quality of healthcare for people with cognitive impairment or at risk of delirium. It includes guides, fact sheets, and standards for consumers, clinicians, and health service organisations, supporting the implementation of best practice and quality care. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

Author
Australian Commission On Safety And Quality In Health Care
Standard
5: Clinical Care, 3: The Care and Services
Outcomes
5.6 Cognitive impairment  , 3.2: Delivery of funded aged care services
Cognitive impairment resources
/quality-standards/racgp-aged-care-clinical-guide-silver-book-part-b-general-approaches-aged-care

RACGP aged care clinical guide (Silver Book) - Part B - General approaches to aged care

Guidance
Last Updated

This resource, part of the RACGP Silver Book, provides guidance for general practitioners on delivering healthcare to older people in both residential aged care facilities and the community. It addresses challenges of ageing, healthcare delivery, and principles of medical care, offering practical advice to ensure appropriate and effective management of older patients.

Author
External resource
Standard
5: Clinical Care, 3: The Care and Services
/quality-standards/tips-careworkers-culturally-responsive-care-communication

Tips for Careworkers: Culturally Responsive Care - Communication

Guidance
Last Updated

This resource provides practice tip sheets for care workers, focusing on culturally responsive care for people from culturally and linguistically diverse backgrounds. It outlines communication strategies, emphasising person-centred care, cultural sensitivity, and effective interaction with patients and families, especially at the end of life.

Author
External resource
Standard
3: The Care and Services, 1: The Individual
Outcomes
1.3: Choice, independence and quality of life, 3.2: Delivery of funded aged care services, 3.3: Communicating for safety and quality, 1.1: Person-centred care
Tips for Careworkers: Culturally Responsive Care - Communication
/quality-standards/how-talk-about-dementia

How to talk about dementia

Guidance
Last Updated

This resource provides guidance on using accurate, respectful, and non-stigmatising language when discussing dementia. It emphasises avoiding negative terms, promoting dignity, and listening to individuals' preferences. It includes suggestions for talking about dementia symptoms, behaviour, and the impacts of dementia on individuals and their families, promoting understanding and reducing discrimination.

Author
External resource
Standard
3: The Care and Services
Outcomes
3.3: Communicating for safety and quality
/quality-standards/resource-sheets-workers-social-emotional-and-cultural-wellbeing-online-resources-aboriginal-and-torres-strait-islander-people

Resource sheets for workers – Social, emotional and cultural wellbeing online resources for Aboriginal and Torres Strait Islander People

Guidance

This resource offers a collection of topic-based resource sheets for workers, covering wellbeing issues relevant to Aboriginal and Torres Strait Islander communities. It includes information on topics like alcohol, anxiety, cultural identity, depression, and trauma. The resources consist of videos, fact sheets, podcasts, apps, and websites to support practitioners and the wellbeing workforce.

Author
External resource
Standard
5: Clinical Care, 3: The Care and Services, 1: The Individual
Outcomes
5.5: Safety of clinical care services, 1.1: Person-centred care, 3.1 Assessment and planning
Resource sheets for workers – Social, emotional and cultural wellbeing online resources for Aboriginal and Torres Strait Islander People
/quality-standards/resources-aboriginal-and-torres-strait-islander-mental-health-and-wellbeing

Resources for Aboriginal and Torres Strait Islander Mental Health and Wellbeing

Guidance

This resource provides a variety of documents and resources to support the mental health and wellbeing of Aboriginal and Torres Strait Islander peoples. It covers topics including leadership in mental health, culturally safe practices, social and emotional wellbeing, suicide prevention, and strategic policy frameworks, offering tools for health professionals and communities.

Author
External resource
Standard
3: The Care and Services, 5: Clinical Care
Outcomes
3.1 Assessment and planning, 5.5: Safety of clinical care services
Resources for Aboriginal and Torres Strait Islander Mental Health and Wellbeing
/quality-standards/racgp-guidelines-preventive-activities-general-practice-miscellaneous

RACGP Guidelines for preventive activities in general practice - Miscellaneous

Guidance

This resource provides guidelines for preventive activities in general practice, covering frailty, hearing, sleep disorders, oral health, urinary incontinence, and vision.

Author
External resource
Standard
5: Clinical Care, 3: The Care and Services
Outcomes
5.5: Safety of clinical care services, 3.1 Assessment and planning
RACGP Guidelines for preventive activities in general practice - Miscellaneous