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Quality Standards Resource Centre

The Quality Standards Resource Centre helps extend understanding of the strengthened Aged Care Quality Standards, which took effect from 1 November 2025. You can search for resources by using keywords, or filtering by standard, outcome and audience. Before using the Resource Centre, please read the terms of use.

Displaying 101 to 107 of 107 result(s)
/quality-standards/maggie-beer-foundation-online-training-modules

Maggie Beer Foundation - Online Training Modules

Guidance

This resource offers free online training modules designed to improve food experiences for older people in aged care. The modules cover topics such as creating appetising meals, food presentation, and supporting nutrition and hydration. The program is intended for cooks, chefs, and aged care providers to enhance the quality of food service in care settings.

Author
External resource
Standard
6: Food and Nutrition
Outcomes
6.3: Provision of food and drinks, 6.2: Assessment of nutritional needs and preferences
Maggie Beer Foundation - Online Training Modules
/quality-standards/consumer-and-carer-engagement-practical-guide

Consumer and carer engagement: A practical guide

Guidance
Last Updated

This resource provides a guide for engaging consumers and carers in mental health services. It outlines steps for involving people in decision-making, service design, and evaluation. The guide emphasises co-design, leadership, and dedicated resources to create a person-centred approach that improves care and service outcomes.

Author
External resource
Standard
1: The Individual, 2: The Organisation, 3: The Care and Services
Outcomes
1.1: Person-centred care, 2.1: Partnering with individuals, 3.1 Assessment and planning, 3.4: Planning and coordination of funded aged care services
Consumer and carer engagement: A practical guide
/quality-standards/national-aboriginal-and-torres-strait-islander-health-plan-2021-2031

National Aboriginal and Torres Strait Islander Health Plan 2021–2031

Guidance
Published date

This resource outlines the National Aboriginal and Torres Strait Islander Health Plan 2021–2031, which focuses on improving health outcomes through culturally safe, prevention-focused care. It emphasises addressing cultural and social determinants of health across the life course. The plan supports self-determination, eliminating racism, and fostering partnerships with community-controlled health services to make sure equitable access to health and wellbeing services. 

Author
Department of Health, Disability and Ageing
Standard
1: The Individual, 3: The Care and Services
Outcomes
1.1: Person-centred care, 3.2: Delivery of funded aged care services
National Aboriginal and Torres Strait Islander Health Plan 2021–2031
/quality-standards/safe-food-australia-guide-food-safety-standards

Safe Food Australia - A guide to the Food Safety Standards

Guidance
Published date

This resource provides guidance on the food safety standards in Australia, specifically Chapter 3 of the Australia New Zealand Food Standards Code. It outlines requirements for food businesses, focusing on safe food handling practices, hygiene, and equipment standards. The resource helps aged care providers comply with regulatory standards to ensure safe and suitable food for vulnerable populations.

Author
External resource
Standard
6: Food and Nutrition
Outcomes
6.3: Provision of food and drinks
Safe Food Australia - A guide to the Food Safety Standards
/quality-standards/national-agreement-closing-gap

National Agreement on Closing the Gap

Guidance
Published date

This resource outlines the National Agreement on Closing the Gap, focusing on improving life outcomes for Aboriginal and Torres Strait Islander peoples. It includes key areas for joint national action, prioritising cultural safety and addressing inequalities. The agreement encourages collaboration with communities to monitor progress and ensure accountability.

Author
External resource
Standard
1: The Individual, 3: The Care and Services
Outcomes
1.1: Person-centred care, 3.2: Delivery of funded aged care services
National Agreement on Closing the Gap
/quality-standards/working-diverse-groups-aged-care-resources

Working with diverse groups in aged care - Resources

Guidance
Last Updated

This resource provides guidance for aged care providers on working with people from diverse backgrounds. It includes information on caring for people from culturally and linguistically diverse (CALD) backgrounds, LGBTI elders, care leavers, and Aboriginal and Torres Strait Islander Elders. Training programs and resources are available to support culturally appropriate care​. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

Author
Department of Health, Disability and Ageing
Standard
1: The Individual, 2: The Organisation
Outcomes
1.1: Person-centred care, 2.1: Partnering with individuals
Working with diverse groups in aged care - Resources
/quality-standards/precise-model-building-capacity-prevent-and-manage-infections-residential-aged-care

The A-PRECISE model: Building capacity to prevent and manage infections in residential aged care

Guidance, Tool
Published date

The A-PRECISE model (Australia – PReventing infECtions In reSidential agEd care) is an infection prevention strategy co-designed with residents, family members and staff in residential aged care homes. The model provides clear and actionable strategies for creating an environment where effective infection prevention and control (IPC) practices can thrive. 

Author
External resource
Standard
1: The Individual, 4: The Environment, 5: Clinical Care
Outcomes
1.1: Person-centred care, 4.2: Infection prevention and control, 5.2: Preventing and controlling infections in delivering clinical care services
The A-PRECISE model: Building capacity to prevent and manage infections in residential aged care - thumbnail image