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Quality Standards Resource Centre

The Quality Standards Resource Centre helps extend understanding of the strengthened Aged Care Quality Standards, which took effect from 1 November 2025. You can search for resources by using keywords, or filtering by standard, outcome and audience. Before using the Resource Centre, please read the terms of use.

Displaying 101 to 111 of 111 result(s)
/quality-standards/flu-and-covid-19-vaccination-program

Flu and COVID-19 vaccination program

Guidance
Last Updated

This resource outlines the flu and COVID-19 vaccination program for residential aged care providers. It includes information about what services must do to take precautions to prevent and control the flu and COVID-19 and minimise infection-related risks. This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

Author
Department of Health, Disability and Ageing
Standard
5: Clinical Care, 2: The Organisation, 4: The Environment
Outcomes
5.2: Preventing and controlling infections in delivering clinical care services, 2.9: Human resource management, 4.2: Infection prevention and control
Flu and COVID-19 vaccination program
/quality-standards/antimicrobial-stewardship-self-assessment-tool-and-user-guide

Antimicrobial Stewardship Self-Assessment Tool and User Guide

Guides, Tool
Published date

This tool and user guide supports residential aged care services in self-assessing their antimicrobial stewardship (AMS) practices. It covers AMS governance, policies, education, monitoring, and feedback, aiming to improve antibiotic use and reduce risks associated with antimicrobial resistance. The resources helps identify gaps and develop action plans to enhance AMS activities and patient care. This resource may refer to information that will be updated from 1 July 2025 to align with the new Aged Care Act and Quality Standards.

Author
Aged Care Quality & Safety Commission
Standard
5: Clinical Care
Outcomes
5.2: Preventing and controlling infections in delivering clinical care services
AMS tool
/quality-standards/infection-prevention-and-control-acsqh

Infection prevention and control - ACSQH

Guidance
Published date

This resource provides guidelines to reduce infection transmission risks in healthcare settings. It provides information on standard and transmission-based precautions, specific diseases or conditions, other infection prevention and control strategies and promotional resources practices such as hand hygiene, use of personal protective equipment, and environmental cleaning. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

Author
Australian Commission On Safety And Quality In Health Care
Standard
5: Clinical Care, 4: The Environment
Outcomes
5.2: Preventing and controlling infections in delivering clinical care services, 4.2: Infection prevention and control
Infection prevention and control
/quality-standards/government-support-providers-and-workers

Government support for providers and workers

Guidance
Last Updated

This resource outlines government support for aged care providers managing COVID-19 outbreaks. It covers information on infection prevention measures, vaccination assistance, and mental health resources to help providers maintain care quality and safety during outbreaks.

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

Author
Department of Health, Disability and Ageing
Standard
4: The Environment, 5: Clinical Care
Outcomes
4.2: Infection prevention and control, 5.2: Preventing and controlling infections in delivering clinical care services
Government support for providers and workers
/quality-standards/infection-prevention-and-control-aged-care-cognitive-decline-and-dementia

Infection prevention and control in aged care - Cognitive decline and dementia

Guidance, Guides
Published date

How to create an environment with strong infection prevention and control practices while continuing to provide a positive experience for people with cognitive decline and dementia.

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards

Author
Aged Care Quality & Safety Commission
Standard
5: Clinical Care, 4: The Environment
Outcomes
4.2: Infection prevention and control, 5.2: Preventing and controlling infections in delivering clinical care services, 5.6 Cognitive impairment  
IPC dementia coverpage
/quality-standards/antimicrobial-stewardship

Antimicrobial stewardship

Guidance

This resource addresses antimicrobial stewardship (AMS) in aged care, focusing on optimising antimicrobial use to combat antimicrobial resistance. It includes tools, self-assessment guides, and quality improvement strategies to reduce inappropriate antibiotic use, particularly for urinary tract infections. It supports providers in improving infection prevention and control within their services.

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

Author
Aged Care Quality & Safety Commission
Standard
5: Clinical Care
Outcomes
5.2: Preventing and controlling infections in delivering clinical care services
Antimicrobial stewardship
/quality-standards/new-aged-care-infection-prevention-and-control-guide-webinar

New Aged Care Infection Prevention and Control Guide – Webinar

Webinar
Published date

This resource provides an overview of a webinar discussing the new Aged Care Infection Prevention and Control (IPC) Guide. It explains how aged care providers can apply infection prevention principles to minimise risks, meet the Aged Care Quality Standards, and develop local IPC policies and procedures tailored to their services. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

Author
Department of Health, Disability and Ageing
Standard
4: The Environment, 5: Clinical Care
Outcomes
4.2: Infection prevention and control, 5.2: Preventing and controlling infections in delivering clinical care services
New Aged Care Infection Prevention and Control Guide – Webinar
/quality-standards/tips-careworkers-culturally-responsive-care-communication

Tips for Careworkers: Culturally Responsive Care - Communication

Guidance
Last Updated

This resource provides practice tip sheets for care workers, focusing on culturally responsive care for people from culturally and linguistically diverse backgrounds. It outlines communication strategies, emphasising person-centred care, cultural sensitivity, and effective interaction with patients and families, especially at the end of life.

Author
External resource
Standard
3: The Care and Services, 1: The Individual
Outcomes
1.3: Choice, independence and quality of life, 3.2: Delivery of funded aged care services, 3.3: Communicating for safety and quality, 1.1: Person-centred care
Tips for Careworkers: Culturally Responsive Care - Communication
/quality-standards/how-talk-about-dementia

How to talk about dementia

Guidance
Last Updated

This resource provides guidance on using accurate, respectful, and non-stigmatising language when discussing dementia. It emphasises avoiding negative terms, promoting dignity, and listening to individuals' preferences. It includes suggestions for talking about dementia symptoms, behaviour, and the impacts of dementia on individuals and their families, promoting understanding and reducing discrimination.

Author
External resource
Standard
3: The Care and Services
Outcomes
3.3: Communicating for safety and quality
/quality-standards/tips-careworkers-first-australians-communication

Tips for Careworkers: First Australians – Communication

Guidance
Last Updated

This resource offers guidance on culturally appropriate communication with Aboriginal and Torres Strait Islander people in aged care. It highlights the importance of respecting cultural identity, involving family, and providing person-centred care. The resource provides practical tips for careworkers to ensure culturally sensitive and respectful communication.

Author
External resource
Standard
1: The Individual, 3: The Care and Services
Outcomes
1.3: Choice, independence and quality of life, 3.2: Delivery of funded aged care services, 3.3: Communicating for safety and quality, 1.1: Person-centred care
Tips for Careworkers: First Australians – Communication
/quality-standards/precise-model-building-capacity-prevent-and-manage-infections-residential-aged-care

The A-PRECISE model: Building capacity to prevent and manage infections in residential aged care

Guidance, Tool
Published date

The A-PRECISE model (Australia – PReventing infECtions In reSidential agEd care) is an infection prevention strategy co-designed with residents, family members and staff in residential aged care homes. The model provides clear and actionable strategies for creating an environment where effective infection prevention and control (IPC) practices can thrive. 

Author
External resource
Standard
1: The Individual, 4: The Environment, 5: Clinical Care
Outcomes
1.1: Person-centred care, 4.2: Infection prevention and control, 5.2: Preventing and controlling infections in delivering clinical care services
The A-PRECISE model: Building capacity to prevent and manage infections in residential aged care - thumbnail image