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Quality Standards Resource Centre

The Quality Standards Resource Centre helps extend understanding of the strengthened Aged Care Quality Standards, which took effect from 1 November 2025. You can search for resources by using keywords, or filtering by standard, outcome and audience. Before using the Resource Centre, please read the terms of use.

Displaying 101 to 120 of 125 result(s)
/quality-standards/recommendations-control-carbapenemase-producing-enterobacterales

Recommendations for the control of carbapenemase-producing Enterobacterales

Guidance
Published date

This resource provides guidance on preventing and managing carbapenemase-producing Enterobacterales (CPE) in healthcare. It covers screening, outbreak control, and environmental cleaning, helping to reduce antimicrobial resistance. The resource supports infection control policies and aims to enhance safety in aged care and health service organisations. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

Author
Australian Commission On Safety And Quality In Health Care
Standard
4: The Environment, 5: Clinical Care
Outcomes
4.2: Infection prevention and control, 5.2: Preventing and controlling infections in delivering clinical care services
Recommendations for the control of carbapenemase-producing Enterobacterales
/quality-standards/flu-and-covid-19-vaccination-program

Flu and COVID-19 vaccination program

Guidance
Last Updated

This resource outlines the flu and COVID-19 vaccination program for residential aged care providers. It includes information about what services must do to take precautions to prevent and control the flu and COVID-19 and minimise infection-related risks. This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

Author
Department of Health, Disability and Ageing
Standard
5: Clinical Care, 2: The Organisation, 4: The Environment
Outcomes
5.2: Preventing and controlling infections in delivering clinical care services, 2.9: Human resource management, 4.2: Infection prevention and control
Flu and COVID-19 vaccination program
/quality-standards/infection-prevention-and-control-acsqh

Infection prevention and control - ACSQH

Guidance
Published date

This resource provides guidelines to reduce infection transmission risks in healthcare settings. It provides information on standard and transmission-based precautions, specific diseases or conditions, other infection prevention and control strategies and promotional resources practices such as hand hygiene, use of personal protective equipment, and environmental cleaning. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

Author
Australian Commission On Safety And Quality In Health Care
Standard
5: Clinical Care, 4: The Environment
Outcomes
5.2: Preventing and controlling infections in delivering clinical care services, 4.2: Infection prevention and control
Infection prevention and control
/quality-standards/coronavirus-covid-19-cleaning-and-disinfection-health-and-residential-aged-care-homes

Coronavirus (COVID-19) cleaning and disinfection for health and residential aged care homes

Fact sheet
Published date

This resource provides cleaning and disinfection guidance for health and residential aged care homes to reduce the transmission of COVID-19. It outlines cleaning protocols, frequency, and the use of appropriate disinfectants, ensuring safety for staff and residents. The document also covers procedures for cleaning after suspected or confirmed COVID-19 cases. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

Author
Department of Health, Disability and Ageing
Standard
4: The Environment
Outcomes
4.1b: Environment – services delivered other than in the individual’s home, 4.2: Infection prevention and control
Coronavirus (COVID-19) cleaning and disinfection for health and residential aged care homes
/quality-standards/government-support-providers-and-workers

Government support for providers and workers

Guidance
Last Updated

This resource outlines government support for aged care providers managing COVID-19 outbreaks. It covers information on infection prevention measures, vaccination assistance, and mental health resources to help providers maintain care quality and safety during outbreaks.

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

Author
Department of Health, Disability and Ageing
Standard
4: The Environment, 5: Clinical Care
Outcomes
4.2: Infection prevention and control, 5.2: Preventing and controlling infections in delivering clinical care services
Government support for providers and workers
/quality-standards/clinical-governance

Clinical governance

Guidance

This page provides information about clinical governance. It includes links to topics including infection and prevention control, dealing with infectious outbreaks, medication management, wound care and restrictive practices. This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

Author
Aged Care Quality & Safety Commission
Standard
5: Clinical Care
Outcomes
5.1: Clinical governance
Clinical governance landing page thumbnail
/quality-standards/infection-prevention-and-control-aged-care-cognitive-decline-and-dementia

Infection prevention and control in aged care - Cognitive decline and dementia

Guidance, Guides
Published date

How to create an environment with strong infection prevention and control practices while continuing to provide a positive experience for people with cognitive decline and dementia.

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards

Author
Aged Care Quality & Safety Commission
Standard
5: Clinical Care, 4: The Environment
Outcomes
4.2: Infection prevention and control, 5.2: Preventing and controlling infections in delivering clinical care services, 5.6 Cognitive impairment  
IPC dementia coverpage
/quality-standards/new-aged-care-infection-prevention-and-control-guide-webinar

New Aged Care Infection Prevention and Control Guide – Webinar

Webinar
Published date

This resource provides an overview of a webinar discussing the new Aged Care Infection Prevention and Control (IPC) Guide. It explains how aged care providers can apply infection prevention principles to minimise risks, meet the Aged Care Quality Standards, and develop local IPC policies and procedures tailored to their services. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

Author
Department of Health, Disability and Ageing
Standard
4: The Environment, 5: Clinical Care
Outcomes
4.2: Infection prevention and control, 5.2: Preventing and controlling infections in delivering clinical care services
New Aged Care Infection Prevention and Control Guide – Webinar
/quality-standards/national-aged-care-mandatory-quality-indicator-program-qi-program

National Aged Care Mandatory Quality Indicator Program (QI Program)

Guidance
Published date

This resource provides information on the National Aged Care Mandatory Quality Indicator Program (QI Program). The program gathers data on 11 quality indicators from residential aged care services to enhance care standards and outcomes for residents. It includes resources, quick guides, consultation papers, and surveys for improving quality indicators in both residential and in-home aged care services. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

Author
Department of Health, Disability and Ageing
Standard
5: Clinical Care, 2: The Organisation
Outcomes
2.2a: Quality, safety and inclusion culture to support aged care workers to deliver quality care, 2.2b: Quality, safety and inclusion culture to support individuals, 2.3: Accountability, quality system and policies and procedures, 5.1: Clinical governance, 5.5: Safety of clinical care services
National Aged Care Mandatory Quality Indicator Program (QI Program)
/quality-standards/knowledge-and-implementation-hub-clinical-governance

Knowledge and Implementation Hub - Clinical governance

Guidance
Last Updated

This resource discusses clinical governance in aged care, highlighting its importance in delivering safe, high-quality care. It includes evidence-based resources, themes on governance like leadership, culture, consumer partnerships, and workforce strategies, and provides access to research projects, reviews, and practical guidance to support care quality improvements.

Author
External resource
Standard
5: Clinical Care
Outcomes
5.1: Clinical governance
Knowledge and Implementation Hub - Clinical governance
/quality-standards/clinical-governance-allied-health-practitioners

Clinical governance for allied health practitioners

Fact sheet
Published date

This fact sheet identifies the clinical governance and roles and responsibilities of allied health practitioners. It provides information on the National Model Clinical Governance Framework and lists the roles and responsibilities across Governance, leadership and culture, patient safety and quality systems, clinical performance and effectiveness and safe environment for the delivery of care. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

Author
Department of Health, Disability and Ageing
Standard
5: Clinical Care
Outcomes
5.1: Clinical governance
Clinical governance for allied health practitioners
/quality-standards/racgp-aged-care-clinical-guide-silver-book-part-b-medical-records-residential-aged-care-facilities

RACGP aged care clinical guide (Silver Book) - Part B - Medical records at residential aged care facilities

Guidance
Last Updated

This guide covers managing medical records in residential aged care facilities (RACFs). It describes different practitioner models (solo, practice-based, aged care-specific) and provides standards for record-keeping, sharing notes, and maintaining clinical governance. The guide suggests methods for transferring medical information to RACF staff, including printing, electronic sharing, and handover notes.

Author
External resource
Standard
2: The Organisation, 5: Clinical Care
Outcomes
2.7: Information management, 5.1: Clinical governance
RACGP aged care clinical guide (Silver Book) - Part B - Medical records at residential aged care facilities
/quality-standards/digital-transformation-aged-care-sector-resources

Digital transformation for the aged care sector resources

Guidance
Last Updated

This resource provides access to various materials related to digital transformation in the aged care sector, including videos, presentations, and meeting summaries. It offers insights into building a modern, connected aged care IT network and shares updates from sector partner meetings on digital transformation initiatives. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

Author
Department of Health, Disability and Ageing
Standard
5: Clinical Care, 2: The Organisation
Outcomes
5.1: Clinical governance, 2.7: Information management
Digital transformation for the aged care sector resources
/quality-standards/digital-transformation-aged-care-sector

Digital transformation for the aged care sector

Guidance
Last Updated

This resource outlines the digital transformation agenda for the aged care sector in Australia, focusing on creating a consolidated, sustainable, and modern IT network. It includes strategies for improving connections between clients, providers, and the government, offering webinars and resources to support this transition. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

Author
Department of Health, Disability and Ageing
Standard
5: Clinical Care, 2: The Organisation
Outcomes
5.1: Clinical governance, 2.7: Information management
Digital transformation for the aged care sector
/quality-standards/introduction-aged-care-videos-and-facilitator-guides

Introduction to Aged Care – Videos and facilitator guides

Video
Published date

This resource provides videos and facilitator guides to support the training and induction of aged care workers. It covers various key concepts, including duty of care, infection control, wellness, reablement, and safe practices. The aim is to enhance the understanding and quality of aged care services. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

Author
Department of Health, Disability and Ageing
Standard
5: Clinical Care, 2: The Organisation
Outcomes
5.1: Clinical governance, 2.9: Human resource management
Introduction to Aged Care – Videos and facilitator guides
/quality-standards/digital-health-healthcare-providers

Digital health - For healthcare providers

Guidance
Last Updated

This resource provides guidance for aged care assessors and service providers on accessing and using the My Aged Care portals. It outlines steps for setting up secure access through authentication methods, managing organisation information, and creating staff accounts, supporting efficient service delivery and assessment processes. 

This resource may refer to information that will be updated from 1 July 2025 to align with the new Aged Care Act and Quality Standards.

Author
External resource
Standard
2: The Organisation, 5: Clinical Care
Outcomes
2.7: Information management, 5.1: Clinical governance
Digital health - For healthcare providers
/quality-standards/set-access-my-aged-care

Set up access to My Aged Care

Guidance
Last Updated

This resource provides guidance for aged care assessors and service providers on accessing and using the My Aged Care portals. It outlines steps for setting up secure access through authentication methods, managing organisation information, and creating staff accounts, supporting efficient service delivery and assessment processes. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

Author
Department of Health, Disability and Ageing
Standard
5: Clinical Care, 2: The Organisation
Outcomes
5.1: Clinical governance, 2.7: Information management
Set up access to My Aged Care
/quality-standards/national-clinical-terminology-service

National Clinical Terminology Service

Guidance

This resource provides information for healthcare providers on digital health tools and initiatives. It covers services such as My Health Record, secure messaging, electronic prescriptions, and telehealth. It supports providers in using digital technologies to enhance healthcare delivery and improve patient outcomes.

Author
External resource
Standard
2: The Organisation, 5: Clinical Care
Outcomes
2.7: Information management, 5.1: Clinical governance
This resource provides information for healthcare providers on digital health tools and initiatives. It covers services such as My Health Record, secure messaging, electronic prescriptions, and telehealth. It supports providers in using digital technologies to enhance healthcare delivery and improve patient outcomes.
/quality-standards/nursing-and-midwifery-board-professional-standards

Nursing and Midwifery Board - Professional standards

Guidance
Last Updated

This resource outlines the professional standards required for nurses and midwives to practise in Australia, including codes of conduct, standards for practice, and codes of ethics. It provides access to various documents, fact sheets, and guidelines that define the expected practice and behaviour for different nursing roles.

Author
External resource
Standard
5: Clinical Care, 2: The Organisation
Outcomes
5.1: Clinical governance, 2.9: Human resource management
Nursing and Midwifery Board - Professional standards
/quality-standards/security-and-access-policies-rule-42-guidance

Security and access policies - Rule 42 guidance

Guidance
Published date

This resource provides guidance for healthcare provider organisations to meet Rule 42 of the My Health Records Rule 2016. It covers creating, communicating, and enforcing a written Security and Access policy to access the My Health Record system, addressing authorisation, training, security measures, and risk mitigation.

Author
External resource
Standard
5: Clinical Care, 2: The Organisation
Outcomes
5.1: Clinical governance, 2.7: Information management
Security and access policies - Rule 42 guidance