Quality Standards Resource Centre

This guide focuses on deprescribing in aged care, aiming to reduce unnecessary or potentially harmful medications. It provides a framework for reviewing medication, assessing risks and benefits, developing tapering plans, and involving multidisciplinary teams. It provides recommendations including; patient-cantered communication, establishing written plans for medication withdrawal, and monitoring outcomes to improve quality of life.

This resource provides guidance on recognising, assessing, and managing abuse of older people in various settings, including residential aged care. It covers types of abuse (financial, emotional, physical, sexual, neglect), risk factors, barriers to disclosure, and steps for prevention. The document also includes recommendations for safety planning, intervention strategies, and resources for support across Australian states and territories.

This resource provides information on the Home Medicines Review (HMR) program, designed to support the safe and effective use of medicines for patients at home. It outlines the process, eligibility criteria, program variations, claiming and payments, rural loading allowance, and guidance for pharmacists and healthcare providers involved in medication reviews

This page provides information on the intent of the Residential Medication Management Review and Quality Use of Medicines (RMMR) Program. It outlines its purpose, participation requirements, claiming and payment processes, frequently asked questions, program rules, and extra available downloads.

This resource provides guidance for home service providers on managing key risks in aged care services. It identifies 5 critical areas: organisational governance, care planning and assessment, clinical care, support for vulnerable consumers, and management of Home Care Package funds

A quick reference A3 poster informing providers about their new provider governance responsibilities.

To Dip or Not to Dip (TDONTD) is a quality improvement intervention successfully implemented in UK and Australian aged care homes to improve UTI assessment and antibiotic prescribing appropriateness.

This implementation guide has been drawn from the experiences of homes and champions who have implemented TDONTD, along with feedback from aged care nurses and personal care assistants who have used TDONTD resources.

These workplace standards posters demonstrate the strengthened Standards and what they mean for aged care providers and workers. You can print these out and display them around your workplace.

These workplace standards posters demonstrate the strengthened Standards and what they mean for aged care providers and workers. You can print these out and display them around your workplace.

These workplace standards posters demonstrate the strengthened Standards and what they mean for aged care providers and workers. You can print these out and display them around your workplace.

These workplace standards posters demonstrate the strengthened Standards and what they mean for aged care providers and workers. You can print these out and display them around your workplace.

These colouring resources have been designed specifically for the Aged Care Quality and Safety Commission with the intention of providing a multifaceted creative experience for older Australians living in residential or home aged care settings, and for the people who care for them.

This resource provides tips for engaging with Elders from Aboriginal communities. It includes practical advice for communicating and engaging in a respectful way, with a focus on awareness and understanding of the person and their community.

This resource offers tools and strategies for navigating care transitions for people living with dementia. It provides support to hospital, aged care staff, and family carers, ensuring that the unique needs of those with dementia are met during transitions, such as moving from hospital to aged care or home.

The partner information pack presents information for all people visiting and volunteering in residential aged care services. The resource includes information on the importance of infection prevention and control (IPC), the use of personal protective equipment (PPE), and changes in what you need to do if you visit during an outbreak. 

This huddle tool poster provides guidance on appropriate use of urine dipstick tests in older adults. It explains that asymptomatic bacteriuria (ASB) is common and not harmful, but that unnecessary antibiotic treatment can be. It suggests confirming urinary tract infections (UTIs) through clinical symptoms rather than dipstick results. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

This resource explains the collection, use, and regulation of health data in Australia. It highlights the importance of health data in improving healthcare, policy-making, and research. The document details various data sources, including the National Health Data Hub, ensuring data privacy and security while maximising the benefits of health information for research and service improvement. This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

This resource outlines the mandatory Aged Care Financial Report (ACFR) for approved aged care providers. It details reporting requirements for residential care, home care, multi-purpose services, and short-term restorative care. Providers must submit financial data on income, expenses, and compliance statements to receive government funding. This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

This resource is a poster outlining the ‘5 Moments for Hand Hygiene’ in aged care settings. It provides clear guidance on when to perform hand hygiene: before touching a person, before a procedure, immediately after a procedure or bodily fluid exposure, after touching a person, and after touching a person's surroundings. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

This summary provides an overview of the Aged Care Infection Prevention and Control (IPC) Guide. It includes key topics such as IPC systems, risk assessment, standard and transmission-based precautions, staff health and safety, antimicrobial stewardship, and continuous quality improvement. It supports aged care providers in maintaining infection control standards​. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.