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Aged care laws in Australia have now changed. The new Aged Care Act 2024 and Aged Care Rules 2025 now apply. While we complete updating of our website, including draft guidance and other materials, to align with the new laws, providers are advised to refer to the new Act and Rules for any required clarification of their obligations and legal responsibilities. Thank you for your patience.

Quality Standards Resource Centre

The Quality Standards Resource Centre helps extend understanding of the strengthened Aged Care Quality Standards, which take effect from 1 November 2025. The Resource Centre will be updated to reflect key changes made to the draft strengthened Standards. You can search for resources by using keywords, or filtering by standard, outcome, audience and theme. Before using the Resource Centre, please read the terms of use.

Displaying 161 to 169 of 169 result(s)
/quality-standards/european-wound-management-association-quality-standards

European Wound Management Association - Resource Library

Guidance

This resource library offers a collection of wound care materials, including publications, webinars, and e-learning modules, covering topics like wound healing, infection management, compression therapy, and advanced treatments. It provides resources for various target groups and is available in multiple languages.

This resource was developed internationally and therefore its applicability and usefulness may be limited.

Author
External resource
Key Theme
Clinical safety
Standard
5: Clinical Care
Outcomes
5.5: Safety of clinical care services
European Wound Management Association - Resource Library
/quality-standards/flu-and-covid-19-vaccination-program

Flu and COVID-19 vaccination program

Guidance
Last Updated

This resource outlines the flu and COVID-19 vaccination program for residential aged care providers. It includes information about what services must do to take precautions to prevent and control the flu and COVID-19 and minimise infection-related risks. This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

Author
Department of Health, Disability and Ageing
Key Theme
Infection prevention and control, Workforce and human resources management
Standard
5: Clinical Care, 2: The Organisation, 4: The Environment
Outcomes
5.2: Preventing and controlling infections in delivering clinical care services, 2.9: Human resource management, 4.2: Infection prevention and control
Flu and COVID-19 vaccination program
/quality-standards/national-aged-care-mandatory-quality-indicator-program-qi-program

National Aged Care Mandatory Quality Indicator Program (QI Program)

Guidance
Published date

This resource provides information on the National Aged Care Mandatory Quality Indicator Program (QI Program). The program gathers data on 11 quality indicators from residential aged care services to enhance care standards and outcomes for residents. It includes resources, quick guides, consultation papers, and surveys for improving quality indicators in both residential and in-home aged care services. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

Author
Department of Health, Disability and Ageing
Key Theme
Accountability and quality system, Corporate and clinical governance, Information management system, Workforce and human resources management
Standard
5: Clinical Care, 2: The Organisation
Outcomes
2.2a: Quality, safety and inclusion culture to support aged care workers to deliver quality care, 2.2b: Quality, safety and inclusion culture to support individuals, 2.3: Accountability, quality system and policies and procedures, 5.1: Clinical governance, 5.5: Safety of clinical care services
National Aged Care Mandatory Quality Indicator Program (QI Program)
/quality-standards/food-nutrition-and-dining-stand-discussion-notes

Food, nutrition and dining stand-up discussion notes

Presentations
Published date
Last Updated

This resource provides discussion notes to improve the food, nutrition, and dining experience in aged care settings. It includes reflective questions for corporate teams and care staff, focusing on governance, resident choice, oral health, and support for those with swallowing difficulties. The resource promotes continuous improvement and quality care through group discussions. This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards. 

Stand-up discussion notes  (DOCX  6.68 MB)
Author
Aged Care Quality & Safety Commission
Key Theme
Food and nutrition, Clinical safety
Standard
6: Food and Nutrition, 5: Clinical Care
Outcomes
5.5: Safety of clinical care services, 6.1: Partnering with individuals on food and drinks, 6.2: Assessment of nutritional needs and preferences, 6.3: Provision of food and drinks, 6.4: Dining experience
thumbnail image fnd stand-up discussion notes
/quality-standards/know-look-act-oral-pain-aged-care-staff-poster

KNOW, LOOK, ACT - Oral Pain aged care staff poster

Poster
Published date

This poster serves as a resource for aged care staff to recognise and respond to signs of oral pain in residents. It provides guidance on identifying mouth and tooth pain and taking appropriate action to address these issues. The poster is available for download and use in residential aged care settings. This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards. 

 

Author
Aged Care Quality & Safety Commission
Key Theme
Food and nutrition, Clinical safety
Standard
6: Food and Nutrition, 5: Clinical Care
Outcomes
6.2: Assessment of nutritional needs and preferences, 5.5: Safety of clinical care services
thumbnail - know look act oral pain poster
/quality-standards/ensuring-first-aid-capabilities-manage-choking-risk-residential-aged-care

Ensuring first aid capabilities to manage choking risk in residential aged care

Guidance

This page provides guidance for residential aged care services on managing choking risks. It advises 24/7 first aid capabilities, staff training on choking incidents, the use of suction devices, and understanding that advance care directives do not prevent the administering of first aid. The alert also recommends collaborating with speech pathologists, documenting discussions, and managing choking events through incident review and support. 

Author
Aged Care Quality & Safety Commission
Key Theme
Food and nutrition, Clinical safety
Standard
6: Food and Nutrition, 5: Clinical Care
Outcomes
6.2: Assessment of nutritional needs and preferences, 5.5: Safety of clinical care services
Ensuring first aid capabilities to manage choking risk in residential aged care
/quality-standards/antimicrobial-stewardship-self-assessment-tool-and-user-guide

Antimicrobial Stewardship Self-Assessment Tool and User Guide

Guides, Tool
Published date

This tool and user guide supports residential aged care services in self-assessing their antimicrobial stewardship (AMS) practices. It covers AMS governance, policies, education, monitoring, and feedback, aiming to improve antibiotic use and reduce risks associated with antimicrobial resistance. The resources helps identify gaps and develop action plans to enhance AMS activities and patient care. This resource may refer to information that will be updated from 1 July 2025 to align with the new Aged Care Act and Quality Standards.

Author
Aged Care Quality & Safety Commission
Key Theme
Infection prevention and control
Standard
5: Clinical Care
Outcomes
5.2: Preventing and controlling infections in delivering clinical care services
AMS tool
/quality-standards/infection-prevention-and-control-acsqh

Infection prevention and control - ACSQH

Guidance
Published date

This resource provides guidelines to reduce infection transmission risks in healthcare settings. It provides information on standard and transmission-based precautions, specific diseases or conditions, other infection prevention and control strategies and promotional resources practices such as hand hygiene, use of personal protective equipment, and environmental cleaning. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

Author
Australian Commission On Safety And Quality In Health Care
Key Theme
Infection prevention and control
Standard
5: Clinical Care, 4: The Environment
Outcomes
5.2: Preventing and controlling infections in delivering clinical care services, 4.2: Infection prevention and control
Infection prevention and control
/quality-standards/food-nutrition-and-dining-reflection-practice

Food, nutrition and dining: a reflection on practice

Guides, Presentations
Published date
Last Updated

This training PowerPoint is a presentation that trainers/managers can download, customise and use to promote discussion and educate their staff to support and improve the food, nutrition and dining experience of consumers in their care.

The resource is designed to support reflective discussions about what ‘best practice’ looks like and a reflection on how it applies in practice.  This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

Author
Aged Care Quality & Safety Commission
Key Theme
Food and nutrition, Clinical safety
Standard
6: Food and Nutrition, 5: Clinical Care
Outcomes
5.5: Safety of clinical care services, 6.1: Partnering with individuals on food and drinks, 6.2: Assessment of nutritional needs and preferences, 6.3: Provision of food and drinks, 6.4: Dining experience
PowerPoint thumbnail image FND training