Quality Standards Resource Centre

This resource outlines the flu and COVID-19 vaccination program for residential aged care providers. It includes information about what services must do to take precautions to prevent and control the flu and COVID-19 and minimise infection-related risks. This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

This resource provides information on the National Aged Care Mandatory Quality Indicator Program (QI Program). The program gathers data on 11 quality indicators from residential aged care services to enhance care standards and outcomes for residents. It includes resources, quick guides, consultation papers, and surveys for improving quality indicators in both residential and in-home aged care services. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

This resource provides discussion notes to improve the food, nutrition, and dining experience in aged care settings. It includes reflective questions for corporate teams and care staff, focusing on governance, resident choice, oral health, and support for those with swallowing difficulties. The resource promotes continuous improvement and quality care through group discussions. This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards. 

This poster serves as a resource for aged care staff to recognise and respond to signs of oral pain in residents. It provides guidance on identifying mouth and tooth pain and taking appropriate action to address these issues. The poster is available for download and use in residential aged care settings. This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards. 

This page provides guidance for residential aged care services on managing choking risks. It advises 24/7 first aid capabilities, staff training on choking incidents, the use of suction devices, and understanding that advance care directives do not prevent the administering of first aid. The alert also recommends collaborating with speech pathologists, documenting discussions, and managing choking events through incident review and support. 

This tool and user guide supports residential aged care services in self-assessing their antimicrobial stewardship (AMS) practices. It covers AMS governance, policies, education, monitoring, and feedback, aiming to improve antibiotic use and reduce risks associated with antimicrobial resistance. The resources helps identify gaps and develop action plans to enhance AMS activities and patient care. This resource may refer to information that will be updated from 1 July 2025 to align with the new Aged Care Act and Quality Standards.

This resource provides guidelines to reduce infection transmission risks in healthcare settings. It provides information on standard and transmission-based precautions, specific diseases or conditions, other infection prevention and control strategies and promotional resources practices such as hand hygiene, use of personal protective equipment, and environmental cleaning. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

This training PowerPoint is a presentation that trainers/managers can download, customise and use to promote discussion and educate their staff to support and improve the food, nutrition and dining experience of consumers in their care.

The resource is designed to support reflective discussions about what ‘best practice’ looks like and a reflection on how it applies in practice.  This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

This resource outlines government support for aged care providers managing COVID-19 outbreaks. It covers information on infection prevention measures, vaccination assistance, and mental health resources to help providers maintain care quality and safety during outbreaks.

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

How to create an environment with strong infection prevention and control practices while continuing to provide a positive experience for people with cognitive decline and dementia.

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards

This resource addresses antimicrobial stewardship (AMS) in aged care, focusing on optimising antimicrobial use to combat antimicrobial resistance. It includes tools, self-assessment guides, and quality improvement strategies to reduce inappropriate antibiotic use, particularly for urinary tract infections. It supports providers in improving infection prevention and control within their services.

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

This resource provides information about wound management, including wound management mistakes. It contains treatment plan information and highlights the importance of monitoring and analysing data under the National Mandatory Quality Indicator Program. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

This resource provides an overview of a webinar discussing the new Aged Care Infection Prevention and Control (IPC) Guide. It explains how aged care providers can apply infection prevention principles to minimise risks, meet the Aged Care Quality Standards, and develop local IPC policies and procedures tailored to their services. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

This resource details food safety requirements for aged care centres, highlighting guidelines for managing risks with potentially hazardous foods. It includes standards for food safety programs, compliance templates, and regulatory guidance to protect vulnerable people.

This resource was developed by a state/territory government or organisation and therefore its applicability and usefulness may be limited.