The Quality Standards Resource Centre helps extend understanding of the strengthened Aged Care Quality Standards, which take effect from 1 November 2025. The Resource Centre will be updated to reflect key changes made to the draft strengthened Standards. You can search for resources by using keywords, or filtering by standard, outcome, audience and theme. Before using the Resource Centre, please read the terms of use.
Emergency plans and procedures
This resource outlines the requirement for all workplaces, including aged care facilities, to have an emergency plan under the model WHS laws. The plan must inform workers and visitors about what to do in emergencies, be easily accessible, and be regularly reviewed and updated to ensure effectiveness.
Guidance and requirements may differ across states and territories. Users are responsible for considering their individual circumstances and specific state-based regulations and legislation.
Benefits of effective incident management video
In this short video, we provide an overview of the benefits of effective incident management in residential aged care settings under the Serious Incident Response Scheme (SIRS), which commenced on 1 April 2021.
The Serious Incident Response Scheme
This resource provides an introduction to the Serious Incident Response Scheme (SIRS), outlining its role in managing and reporting serious incidents in aged care. It includes guidance on incident management systems, the responsibilities of managers and workers, and reporting requirements for residential and home services.
This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.
National Health and Climate Strategy – Resources collection
This is a collection of resources related to the National Health and Climate Strategy. The collection includes the strategy, implementation plan 2024-2028, stakeholder engagement report, governance information and publications.
This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.
Governing for Reform in Aged Care Program
This resource outlines the Governing for Reform in Aged Care Program, designed to strengthen corporate and clinical governance capabilities for aged care leaders. It provides tools, online learning modules, webinars, and podcasts to support governance improvement and help leaders engage in reform efforts.
This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.
Managing emergency situations
This resource outlines strategies for managing emergency situations, focusing on risk mitigation, preparedness, response, and recovery. It includes guidelines on emergency planning, crisis leadership, and community engagement, emphasising coordinated efforts across various sectors to handle natural or human-caused disasters.
Guidance and requirements may differ across states and territories. Users are responsible for considering their individual circumstances and specific state-based regulations and legislation.
