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Aged care laws in Australia have now changed. The new Aged Care Act 2024 and Aged Care Rules 2025 now apply. While we complete updating of our website, including draft guidance and other materials, to align with the new laws, providers are advised to refer to the new Act and Rules for any required clarification of their obligations and legal responsibilities. Thank you for your patience.

Quality Standards Resource Centre

The Quality Standards Resource Centre helps extend understanding of the strengthened Aged Care Quality Standards, which took effect from 1 November 2025. You can search for resources by using keywords, or filtering by standard, outcome and audience. Before using the Resource Centre, please read the terms of use.

Displaying 1 to 5 of 5 result(s)
/quality-standards/aura-2023-highlights-aged-care

AURA 2023 Highlights for Aged care

Fact sheet
Published date

This resource summarises key findings from the AURA 2023 report, focusing on antimicrobial use and resistance in aged care. It provides priorities for action to reduce inappropriate prescriptions, promote antimicrobial stewardship, and improve infection prevention and control in aged care settings, aligning with quality standards to enhance care for older people. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

Author
Australian Commission On Safety And Quality In Health Care
Standard
4: The Environment, 5: Clinical Care
Outcomes
4.2: Infection prevention and control, 5.2: Preventing and controlling infections in delivering clinical care services
AURA 2023 Highlights for Aged care
/quality-standards/consumer-advisory-body-discussion-card-template

Consumer advisory body discussion card template

Template
Published date

A discussion card template that consumer advisory body members can use to write their own topics and questions to prompt discussion about any concerns older people receiving care may have.

Standard
1: The Individual, 2: The Organisation
Outcomes
1.1: Person-centred care, 2.6b: Complaints and feedback management for individuals
Consumer advisory body discussion card template thumbnail
/quality-standards/consumer-advisory-body-welcome-letter-template

Consumer advisory body welcome letter template

Template
Published date

A welcome letter template that consumer advisory body members can use to communicate with new members.

Author
Aged Care Quality & Safety Commission
Standard
1: The Individual, 2: The Organisation
Outcomes
1.1: Person-centred care, 2.6b: Complaints and feedback management for individuals
Consumer advisory body welcome letter template thumbnail
/quality-standards/consumer-advisory-body-meeting-agenda-template

Consumer advisory body meeting agenda template

Template
Published date

A template that consumer advisory body members can use to plan their meeting agendas.

Author
Aged Care Quality & Safety Commission
Standard
1: The Individual, 2: The Organisation
Outcomes
1.1: Person-centred care, 2.6b: Complaints and feedback management for individuals
Consumer advisory body meeting agenda template thumbnail
/quality-standards/consumer-advisory-body-minutes-template

Consumer advisory body minutes template

Template
Published date

A template that consumer advisory body members can use in their meetings to take minutes.

Author
Aged Care Quality & Safety Commission
Standard
1: The Individual, 2: The Organisation
Outcomes
1.1: Person-centred care, 2.6b: Complaints and feedback management for individuals
Consumer advisory body minutes template thumbnail