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Aged care laws in Australia have now changed. The new Aged Care Act 2024 and Aged Care Rules 2025 now apply. While we complete updating of our website, including draft guidance and other materials, to align with the new laws, providers are advised to refer to the new Act and Rules for any required clarification of their obligations and legal responsibilities. Thank you for your patience.

Quality Standards Resource Centre

The Quality Standards Resource Centre helps extend understanding of the strengthened Aged Care Quality Standards, which took effect from 1 November 2025. You can search for resources by using keywords, or filtering by standard, outcome and audience. Before using the Resource Centre, please read the terms of use.

Displaying 1 to 5 of 5 result(s)
/quality-standards/aged-care-legislation

Aged care legislation

Regulatory Bulletins

This resource is the Federal Register of Legislation, an authorised platform for accessing Commonwealth legislation and related documents. It provides the full text of laws, amendments, and instruments, along with the lifecycle of each. It allows users to search, browse, and receive updates on legal developments, ensuring aged care providers stay compliant with legislative requirements.

Author
External resource
Standard
2: The Organisation
Aged care legislation
/quality-standards/consumer-advisory-body-discussion-card-template

Consumer advisory body discussion card template

Template
Published date

A discussion card template that consumer advisory body members can use to write their own topics and questions to prompt discussion about any concerns older people receiving care may have.

Standard
1: The Individual, 2: The Organisation
Outcomes
1.1: Person-centred care, 2.6b: Complaints and feedback management for individuals
Consumer advisory body discussion card template thumbnail
/quality-standards/consumer-advisory-body-welcome-letter-template

Consumer advisory body welcome letter template

Template
Published date

A welcome letter template that consumer advisory body members can use to communicate with new members.

Author
Aged Care Quality & Safety Commission
Standard
1: The Individual, 2: The Organisation
Outcomes
1.1: Person-centred care, 2.6b: Complaints and feedback management for individuals
Consumer advisory body welcome letter template thumbnail
/quality-standards/consumer-advisory-body-meeting-agenda-template

Consumer advisory body meeting agenda template

Template
Published date

A template that consumer advisory body members can use to plan their meeting agendas.

Author
Aged Care Quality & Safety Commission
Standard
1: The Individual, 2: The Organisation
Outcomes
1.1: Person-centred care, 2.6b: Complaints and feedback management for individuals
Consumer advisory body meeting agenda template thumbnail
/quality-standards/consumer-advisory-body-minutes-template

Consumer advisory body minutes template

Template
Published date

A template that consumer advisory body members can use in their meetings to take minutes.

Author
Aged Care Quality & Safety Commission
Standard
1: The Individual, 2: The Organisation
Outcomes
1.1: Person-centred care, 2.6b: Complaints and feedback management for individuals
Consumer advisory body minutes template thumbnail