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Quality Standards Resource Centre

The Quality Standards Resource Centre helps extend understanding of the strengthened Aged Care Quality Standards, which took effect from 1 November 2025. You can search for resources by using keywords, or filtering by standard, outcome and audience. Before using the Resource Centre, please read the terms of use.

Displaying 1 to 3 of 3 result(s)
/quality-standards/action-133-welcoming-environments

Action 1.33: Welcoming environments

Guidance

This resource provides guidance on creating welcoming environments in healthcare services, including aged care, to make sure Aboriginal and Torres Strait Islander people feel safe, respected, and supported. It outlines strategies for cultural safety, collaboration with communities, and improving access to care through inclusive design, training, and environmental changes. 

Author
Australian Commission On Safety And Quality In Health Care
Standard
1: The Individual, 4: The Environment
Outcomes
1.1: Person-centred care, 4.1b: Environment – services delivered other than in the individual’s home
Action 1.33: Welcoming environments
/quality-standards/partnerships-care-agreement-sample

Partnerships in Care Agreement – Sample

Tool

This resource is a sample of what a partner agreement might look like. It can be used as a template. This document has been created to support aged care providers and individuals where all parties would like to put an agreement in place. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

Author
Aged Care Quality & Safety Commission
Standard
1: The Individual, 4: The Environment, 5: Clinical Care
Outcomes
1.1: Person-centred care, 1.2: Dignity, respect and privacy, 4.2: Infection prevention and control, 5.2: Preventing and controlling infections in delivering clinical care services
Partnerships in care agreement
/quality-standards/precise-model-building-capacity-prevent-and-manage-infections-residential-aged-care

The A-PRECISE model: Building capacity to prevent and manage infections in residential aged care

Guidance, Tool
Published date

The A-PRECISE model (Australia – PReventing infECtions In reSidential agEd care) is an infection prevention strategy co-designed with residents, family members and staff in residential aged care homes. The model provides clear and actionable strategies for creating an environment where effective infection prevention and control (IPC) practices can thrive. 

Author
External resource
Standard
1: The Individual, 4: The Environment, 5: Clinical Care
Outcomes
1.1: Person-centred care, 4.2: Infection prevention and control, 5.2: Preventing and controlling infections in delivering clinical care services
The A-PRECISE model: Building capacity to prevent and manage infections in residential aged care - thumbnail image