The Quality Standards Resource Centre helps extend understanding of the strengthened Aged Care Quality Standards, which take effect from 1 November 2025. The Resource Centre will be updated to reflect key changes made to the draft strengthened Standards. You can search for resources by using keywords, or filtering by standard, outcome, audience and theme. Before using the Resource Centre, please read the terms of use.
Cultural safety in health care for Indigenous Australians: monitoring framework
This resource uses available data to measure progress in achieving cultural safety in the health system for Aboriginal and Torres Strait Islander people. The monitoring framework covers 3 modules: Module 1 – Culturally respectful health care services; Module 2 – Patient experience of health care; and Module 3 – Access to health care services.
Not-for-Profit Governance Principles
This resource outlines the Not-for-Profit Governance Principles, a framework designed to help not-for-profit organisations, including aged care providers, achieve good governance. It covers key areas such as board roles, stakeholder engagement, risk management, and organisational culture. The principles provide practical guidance to improve governance practices, ensuring accountability and sustainability in the sector.
Trauma-informed Care and Practice Organisational Toolkit
This toolkit provides guidance for organisations on implementing trauma-informed care practices, aiming to improve safety, trust, and empowerment in care settings. It outlines strategies to adapt policies, environments, and staff approaches to better support people with trauma histories in various care environments.
Reconciliation Action Plans
This resource provides information about Reconciliation Action Plans (RAPs), including what they are, how to develop a RAP for your organisation, and who has one. RAPs support organisations to strategically take meaningful action to advance reconciliation.
Quality in aged care - Gen Data Page
This resource provides an overview of quality indicators and consumer experience surveys in aged care. It details mandatory quality metrics, including physical and clinical indicators, and feedback from people in aged care, offering insights into service performance and supporting informed choices in aged care settings.
This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.
Cultural Respect Framework 2016-2026 for Aboriginal and Torres Strait Islander health
This resource outlines a national approach to building a culturally respectful health system for Aboriginal and Torres Strait Islander people. It focuses on 6 domains, including communication, workforce development, and data evaluation, to ensure culturally safe, accessible care. It is applicable to aged care, helping providers meet cultural safety standards and improve health outcomes for Aboriginal and Torres Strait Islander people.
