The Quality Standards Resource Centre helps extend understanding of the strengthened Aged Care Quality Standards, which take effect from 1 November 2025. The Resource Centre will be updated to reflect key changes made to the draft strengthened Standards. You can search for resources by using keywords, or filtering by standard, outcome, audience and theme. Before using the Resource Centre, please read the terms of use.
Designing dementia-friendly care environments
This resource provides guidance for professionals on designing dementia-friendly care environments to help people living with dementia to make the best of everyday life. It includes dementia enabling environment principles and an example of how to design a space using the principles. The resource also includes links to other Dementia Australia resources about developing a dementia-friendly environment.
Dementia enabling environments - Care environments: Kitchen
This resource, developed by Alzheimer's WA, is a Dementia Enabling Environments illustration information sheet about kitchens in care environments. It includes principles to create enabling spaces and information about how to design the physical environment to maximise enablement and wellbeing for people living with dementia.
This resource was developed by a state/territory government or organisation and therefore its applicability and usefulness may be limited.
Dementia enabling environments - Care environments: Dining areas
This resource, developed by Alzheimer's WA, is a Dementia Enabling Environments illustration information sheet about dining areas in care environments. It includes principles to create enabling spaces and information about how to design the physical environment to maximise enablement and wellbeing for people living with dementia.
This resource was developed by a state/territory government or organisation and therefore its applicability and usefulness may be limited.
Familiar Places Webinar 2 – Bedrooms and Dining Areas
This webpage provides a video webinar focused on familiar places, such as bedrooms and dining areas, for dementia care environments. It offers insights into how these spaces can be designed to support the wellbeing of people living with dementia, with a particular emphasis on creating comfortable and familiar settings.
Dementia-friendly environments - Staff education and support
This resource offers guidance for staff support in dementia care, covering person-centred approaches, workplace culture change, training, and physical environment improvements. It includes strategies to enhance job satisfaction, staff wellbeing, and dementia-friendly care practices.
This resource was developed by a state/territory government or organisation and therefore its applicability and usefulness may be limited.
Dementia-friendly environments - Personal enjoyment
This resource provides guidance on fostering personal enjoyment for people with dementia, encouraging meaningful activities based on life history and familiar roles. It includes ideas for sensory engagement, physical activity, and social connection in home-like settings.
This resource was developed by a state/territory government or organisation and therefore its applicability and usefulness may be limited.
Dementia-friendly environments - Interior design
This resource provides guidance on interior design elements that create a familiar, practical, and dementia-friendly environment. It includes strategies for lighting, colour, furniture, and surfaces to enhance safety, wayfinding, and comfort in care settings.
This resource was developed by a state/territory government or organisation and therefore its applicability and usefulness may be limited.
Dementia-friendly environments - Designing for people with dementia
This resource provides design principles for creating dementia-friendly environments that support comfort, independence, and a sense of home. It includes guidance on optimising lighting, safety, social connection, and personalised spaces to enhance quality of life.
This resource was developed by a state/territory government or organisation and therefore its applicability and usefulness may be limited.
Bedrooms and privacy
This resource offers guidance on maintaining personal identity for people with dementia by fostering respect, independence, and communication. It suggests environmental and social modifications to enhance dignity, such as personalising spaces, supporting mobility, and addressing unmet needs.
This resource was developed by a state/territory government or organisation, and therefore its applicability and usefulness may be limited.
Digital Health
This resource outlines how digital health technologies, including telehealth, electronic medication management, and My Health Record, can improve healthcare delivery. It focuses on enhancing communication, reducing readmissions, and providing better access to care, especially in remote areas.
RACGP aged care clinical guide (Silver Book) - Part B - Medical records at residential aged care facilities
This guide covers managing medical records in residential aged care facilities (RACFs). It describes different practitioner models (solo, practice-based, aged care-specific) and provides standards for record-keeping, sharing notes, and maintaining clinical governance. The guide suggests methods for transferring medical information to RACF staff, including printing, electronic sharing, and handover notes.
Conformant clinical software products
This resource provides a register of conformant clinical software products that meet national digital health requirements, enabling functions like My Health Record access, health summary uploads, and prescription management. Organisations using the register should verify entries’ currency and accuracy as updates depend on software developers.
COVID-19 Information for workplaces - General
This resource provides guidance on minimising the spread of COVID-19, including aged care settings. It outlines vaccine information, risk assessments, physical distancing, hygiene and rapid antigen testing in the workplace. It also contains key resources such as signage, posters and translated information.
How to clean and disinfect your workplace - COVID-19
This resource provides detailed guidelines on cleaning and disinfecting workplaces, including aged care settings, to minimise the spread of COVID-19. It outlines cleaning procedures for different surfaces and items, the proper use of disinfectants, and disposal of materials. It supports workplace hygiene by ensuring routine and post-exposure cleaning protocols.
Tools and aids to help at home
This resource outlines tools, aids, and technology to help people with dementia live safely and independently at home. It includes medication reminders, safety devices, communication tools, and sensory aids. The document provides guidance on selecting appropriate tools to support daily tasks, reduce stress, and maintain quality of life at home.
Environmental design resources handbook
This resource supports improvements to environments for people living with dementia. The resource includes information and background on the key design principles and environmental assessment tools. It also includes the Indigenous Aged Care Design Guide. The handbook can be accessed in full, or individually as 7 separate resources.
This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.
Respecting the privacy and dignity of clients
This resource provides guidance about respecting the privacy and dignity of clients. It includes information about personal privacy, the Privacy Act, what classifies as health information, consent and privacy of information. It also includes information about person-centred care and client dignity.
This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.
Digital health - For healthcare providers
This resource provides guidance for aged care assessors and service providers on accessing and using the My Aged Care portals. It outlines steps for setting up secure access through authentication methods, managing organisation information, and creating staff accounts, supporting efficient service delivery and assessment processes.
This resource may refer to information that will be updated from 1 July 2025 to align with the new Aged Care Act and Quality Standards.
Security and access policies - Rule 42 guidance
This resource provides guidance for healthcare provider organisations to meet Rule 42 of the My Health Records Rule 2016. It covers creating, communicating, and enforcing a written Security and Access policy to access the My Health Record system, addressing authorisation, training, security measures, and risk mitigation.
National Clinical Terminology Service
This resource provides information for healthcare providers on digital health tools and initiatives. It covers services such as My Health Record, secure messaging, electronic prescriptions, and telehealth. It supports providers in using digital technologies to enhance healthcare delivery and improve patient outcomes.