Skip to main content

Quality Standards Resource Centre

The Quality Standards Resource Centre helps extend understanding of the strengthened Aged Care Quality Standards, which took effect from 1 November 2025. You can search for resources by using keywords, or filtering by standard, outcome and audience. Before using the Resource Centre, please read the terms of use.

Displaying 1 to 20 of 32 result(s)
/quality-standards/dementia-australia

Dementia Australia

Guidance

This resource is the Dementia Australia website. The website contains information about the types of dementia, testing, diagnosis, treatment and management of dementia. It includes information about living with dementia, such as behaviour changes, nutrition, staying connected and care options. It also contains information for professionals supporting people living with dementia, including research, tools and other resources. 

Author
External resource
Standard
3: The Care and Services, 5: Clinical Care, 6: Food and Nutrition
Outcomes
3.1 Assessment and planning, 3.2: Delivery of funded aged care services, 5.6 Cognitive impairment  , 6.3: Provision of food and drinks
Dementia Australia
/quality-standards/international-dysphagia-diet-initiative-patient-handouts

International Dysphagia Diet Initiative - Patient Handouts

Fact sheet
Last Updated

This resource provides handouts tailored for people with feeding, chewing, or swallowing difficulties and their carers. It explains the IDDSI framework, describing food texture levels and appropriate testing methods. Separate versions are available for adults and children, each detailing recommended food textures to support safe swallowing practices.

This resource was developed internationally and therefore its applicability and usefulness may be limited.

Author
External resource
Standard
5: Clinical Care, 6: Food and Nutrition
Outcomes
5.5: Safety of clinical care services, 6.3: Provision of food and drinks
International Dysphagia Diet Initiative - Patient Handouts
/quality-standards/international-dysphagia-diet-initiative-framework-documents

International Dysphagia Diet Initiative - Framework Documents

Guidance
Published date

This resource provides the IDDSI (International Dysphagia Diet Standardisation Initiative) framework, including testing methods, detailed level definitions, audit tools, and implementation guides across language regions. It supports consistent application and understanding of diet textures for people with dysphagia, aiding caregivers in managing dietary needs safely and effectively.

This resource was developed internationally and therefore its applicability and usefulness may be limited.

Author
External resource
Standard
5: Clinical Care, 6: Food and Nutrition
Outcomes
5.5: Safety of clinical care services, 6.3: Provision of food and drinks
International Dysphagia Diet Initiative - Framework Documents
/quality-standards/adult-diet-specifications

Adult diet specifications

Guidance

This resource provides specifications for adult diets tailored to inpatient use in NSW hospitals, including allergy-specific and therapeutic requirements. Although intended for inpatients, it can serve as general guidance for dietitians and food service providers in creating meal plans for diverse health needs. This resource applies to healthcare contexts outside of aged care.

This resource was developed by a state/territory government or organisation and therefore its applicability and usefulness may be limited.

Author
External resource
Standard
6: Food and Nutrition
Outcomes
6.3: Provision of food and drinks
Adult diet specifications
/quality-standards/food-and-nutrition-manual-aged-care-homes-swallowing-and-food-textures

Food and Nutrition Manual for Aged Care Homes - Swallowing and food textures

Guidance
Published date

This resource provides guidelines on managing swallowing difficulties in aged care by using texture-modified diets and thickened fluids. It explains various food texture levels and fluid consistencies for safe swallowing, offers practical meal preparation tips, and highlights the importance of regular reassessment by a speech pathologist

This resource was developed by a state/territory government or organisation and therefore its applicability and usefulness may be limited.

Author
External resource
Standard
5: Clinical Care, 6: Food and Nutrition
Outcomes
5.5: Safety of clinical care services, 6.3: Provision of food and drinks
Food and Nutrition Manual for Aged Care Homes - Swallowing and food textures
/quality-standards/best-practice-food-and-nutrition-manual-aged-care

Best Practice Food and Nutrition Manual for Aged Care

Guidance
Published date

This manual offers practical guidelines on food and nutrition best practices in aged care homes, covering menu planning, meal enjoyment, hydration, and malnutrition prevention. It includes checklists, screening tools, and dietary considerations tailored to the needs of older people.

This resource was developed by a state/territory government or organisation and therefore its applicability and usefulness may be limited.

Author
External resource
Standard
5: Clinical Care, 6: Food and Nutrition
Outcomes
5.5: Safety of clinical care services, 6.2: Assessment of nutritional needs and preferences, 6.3: Provision of food and drinks, 6.4: Dining experience
Best Practice Food and Nutrition Manual for Aged Care
/quality-standards/nutrition-older-people

Nutrition for older people

Guidance

This resource provides nutrition guidelines and support for older people to prevent malnutrition, reduce falls risk, and promote independence. It includes meal planning, dietary tips, and training for service providers, especially those supporting home care.

This resource was developed by a state/territory government or organisation and therefore its applicability and usefulness may be limited.

Author
External resource
Standard
6: Food and Nutrition
Outcomes
6.3: Provision of food and drinks
Nutrition for older people
/quality-standards/standardised-care-processes

Standardised care processes

Guidance
Last Updated

This resource offers evidence-based standardised care processes for aged care providers, covering high-risk clinical areas such as falls, pain, incontinence, and dehydration. It provides structured guidelines to support best practices, ensuring consistent and safe care for older people in residential settings.

This resource was developed by a state/territory government or organisation and therefore its applicability and usefulness may be limited.

Author
External resource
Standard
5: Clinical Care, 6: Food and Nutrition
Outcomes
5.3: Safe and quality use of medicines, 5.5: Safety of clinical care services, 5.6 Cognitive impairment  , 5.7: Palliative care and end-of-life care, 6.2: Assessment of nutritional needs and preferences, 6.3: Provision of food and drinks
Standardised care processes
/quality-standards/digital-health

Digital Health

Guidance

This resource outlines how digital health technologies, including telehealth, electronic medication management, and My Health Record, can improve healthcare delivery. It focuses on enhancing communication, reducing readmissions, and providing better access to care, especially in remote areas.

Author
External resource
Standard
2: The Organisation
Outcomes
2.7: Information management
Digital Health
/quality-standards/conformant-clinical-software-products

Conformant clinical software products

Guidance
Last Updated

This resource provides a register of conformant clinical software products that meet national digital health requirements, enabling functions like My Health Record access, health summary uploads, and prescription management. Organisations using the register should verify entries’ currency and accuracy as updates depend on software developers.

Author
External resource
Standard
2: The Organisation, 5: Clinical Care
Outcomes
2.7: Information management, 5.1: Clinical governance
Conformant clinical software products
/quality-standards/respecting-privacy-and-dignity-clients

Respecting the privacy and dignity of clients

Guidance
Last Updated

This resource provides guidance about respecting the privacy and dignity of clients. It includes information about personal privacy, the Privacy Act, what classifies as health information, consent and privacy of information. It also includes information about person-centred care and client dignity. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

Author
External resource
Standard
1: The Individual, 2: The Organisation, 7: The Residential Community
Outcomes
1.2: Dignity, respect and privacy, 2.7: Information management, 7.1: Daily living
Respecting the privacy and dignity of clients
/quality-standards/healthy-ageing

Healthy Ageing

Guidance

This resource is a collection of resources on the Tasmanian Government Department of Health webpage about healthy ageing. It includes resources about malnutrition screening, being physically active, and eating well.

This resource was developed by a state/territory government or organisation and therefore its applicability and usefulness may be limited.

Author
External resource
Standard
4: The Environment, 5: Clinical Care, 6: Food and Nutrition
Outcomes
4.1a: Environment – services delivered in the individual’s home, 5.5: Safety of clinical care services, 6.3: Provision of food and drinks
Healthy Ageing
/quality-standards/privacy

Privacy

Guidance
Last Updated

This resource outlines the privacy policy for handling personal information through My Aged Care services. It explains how personal data is collected, used, and shared, ensuring compliance with the Privacy Act 1988. The document provides details on consent, data protection measures, and rights to access or correct personal information.

Author
External resource
Standard
1: The Individual, 2: The Organisation
Outcomes
1.2: Dignity, respect and privacy, 2.7: Information management
Privacy
/quality-standards/residential-aged-care-supporting-residential-aged-care-residents-and-their-healthcare-teams

Residential aged care - Supporting residential aged care residents and their healthcare teams

Guidance
Published date

This resource provides information on digital health tools available for residential aged care providers. It covers how these tools, including My Health Record, support care coordination, improve health outcomes, and enable secure information sharing between healthcare providers to enhance the quality of aged care services.

Author
External resource
Standard
5: Clinical Care
Outcomes
5.1: Clinical governance, 2.7: Information management, 3.3: Communicating for safety and quality
Residential aged care - Supporting residential aged care residents and their healthcare teams
/quality-standards/aged-care-centre-food-safety-requirements

Aged care centre food safety requirements

Guidance
Last Updated

This resource details food safety requirements for aged care centres, highlighting guidelines for managing risks with potentially hazardous foods. It includes standards for food safety programs, compliance templates, and regulatory guidance to protect vulnerable people.

This resource was developed by a state/territory government or organisation and therefore its applicability and usefulness may be limited.

Author
External resource
Standard
5: Clinical Care, 6: Food and Nutrition
Outcomes
5.5: Safety of clinical care services, 6.3: Provision of food and drinks
Aged care centre food safety requirements webpage thumbnail
/quality-standards/diet-and-nutrition-health-advice

Diet and nutrition health advice

Guidance

This resource provides evidence-based diet and nutrition advice to support healthy communities. It includes articles on various diets, managing health conditions, and guidelines for healthy eating across different life stages. The resource also offers guidance on when to consult a dietitian for personalised nutrition planning and support.

Author
External resource
Standard
6: Food and Nutrition, 5: Clinical Care
Outcomes
6.3: Provision of food and drinks
Diet and nutrition health advice
/quality-standards/racgp-aged-care-clinical-guide-silver-book-part-b-medical-records-residential-aged-care-facilities

RACGP aged care clinical guide (Silver Book) - Part B - Medical records at residential aged care facilities

Guidance
Last Updated

This guide covers managing medical records in residential aged care facilities (RACFs). It describes different practitioner models (solo, practice-based, aged care-specific) and provides standards for record-keeping, sharing notes, and maintaining clinical governance. The guide suggests methods for transferring medical information to RACF staff, including printing, electronic sharing, and handover notes.

Author
External resource
Standard
2: The Organisation, 5: Clinical Care
Outcomes
2.7: Information management, 5.1: Clinical governance
RACGP aged care clinical guide (Silver Book) - Part B - Medical records at residential aged care facilities
/quality-standards/digital-health-healthcare-providers

Digital health - For healthcare providers

Guidance
Last Updated

This resource provides guidance for aged care assessors and service providers on accessing and using the My Aged Care portals. It outlines steps for setting up secure access through authentication methods, managing organisation information, and creating staff accounts, supporting efficient service delivery and assessment processes. 

This resource may refer to information that will be updated from 1 July 2025 to align with the new Aged Care Act and Quality Standards.

Author
External resource
Standard
2: The Organisation, 5: Clinical Care
Outcomes
2.7: Information management, 5.1: Clinical governance
Digital health - For healthcare providers
/quality-standards/national-clinical-terminology-service

National Clinical Terminology Service

Guidance

This resource provides information for healthcare providers on digital health tools and initiatives. It covers services such as My Health Record, secure messaging, electronic prescriptions, and telehealth. It supports providers in using digital technologies to enhance healthcare delivery and improve patient outcomes.

Author
External resource
Standard
2: The Organisation, 5: Clinical Care
Outcomes
2.7: Information management, 5.1: Clinical governance
This resource provides information for healthcare providers on digital health tools and initiatives. It covers services such as My Health Record, secure messaging, electronic prescriptions, and telehealth. It supports providers in using digital technologies to enhance healthcare delivery and improve patient outcomes.
/quality-standards/security-and-access-policies-rule-42-guidance

Security and access policies - Rule 42 guidance

Guidance
Published date

This resource provides guidance for healthcare provider organisations to meet Rule 42 of the My Health Records Rule 2016. It covers creating, communicating, and enforcing a written Security and Access policy to access the My Health Record system, addressing authorisation, training, security measures, and risk mitigation.

Author
External resource
Standard
5: Clinical Care, 2: The Organisation
Outcomes
5.1: Clinical governance, 2.7: Information management
Security and access policies - Rule 42 guidance