The Quality Standards Resource Centre helps extend understanding of the strengthened Aged Care Quality Standards, which take effect from 1 November 2025. The Resource Centre will be updated to reflect key changes made to the draft strengthened Standards. You can search for resources by using keywords, or filtering by standard, outcome, audience and theme. Before using the Resource Centre, please read the terms of use.
Emergency plans and procedures
This resource outlines the requirement for all workplaces, including aged care facilities, to have an emergency plan under the model WHS laws. The plan must inform workers and visitors about what to do in emergencies, be easily accessible, and be regularly reviewed and updated to ensure effectiveness.
Guidance and requirements may differ across states and territories. Users are responsible for considering their individual circumstances and specific state-based regulations and legislation.
Emergency Resilience in Culturally and Linguistically Diverse Communities
This resource provides insight into the resilience of culturally and linguistically diverse (CALD) communities in the face of emergencies and disasters. It explores key challenges and opportunities for enhancing resilience, such as the impact of migration, social capital, and communication barriers. It aims to equip stakeholders with actionable strategies to support resilience within these communities during crises.
Reconciliation Action Plans
This resource provides information about Reconciliation Action Plans (RAPs), including what they are, how to develop a RAP for your organisation, and who has one. RAPs support organisations to strategically take meaningful action to advance reconciliation.
Fire, Security and Workplace Emergencies
This resource provides guidance on workplace emergencies. It includes information about what to do if there's an emergency at your workplace, types of emergencies, evacuation procedures and more. It highlights the importance of being aware of people's needs in an emergency situation and considering vulnerable people when developing an evacuation plan.
This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.
Managing emergency situations
This resource outlines strategies for managing emergency situations, focusing on risk mitigation, preparedness, response, and recovery. It includes guidelines on emergency planning, crisis leadership, and community engagement, emphasising coordinated efforts across various sectors to handle natural or human-caused disasters.
Guidance and requirements may differ across states and territories. Users are responsible for considering their individual circumstances and specific state-based regulations and legislation.
Cultural Respect Framework 2016-2026 for Aboriginal and Torres Strait Islander health
This resource outlines a national approach to building a culturally respectful health system for Aboriginal and Torres Strait Islander people. It focuses on 6 domains, including communication, workforce development, and data evaluation, to ensure culturally safe, accessible care. It is applicable to aged care, helping providers meet cultural safety standards and improve health outcomes for Aboriginal and Torres Strait Islander people.
Self-Care Matters Aged Care
This resource supports aged care workers in managing stress and maintaining mental and physical wellbeing. It includes videos and tools focused on self-care strategies, such as mindfulness, relaxation, and personalised self-care planning. The resource is designed to help prevent burnout and promote resilience in delivering high-quality care in aged care settings.
