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Aged care laws in Australia have now changed. The new Aged Care Act 2024 and Aged Care Rules 2025 now apply. While we complete updating of our website, including draft guidance and other materials, to align with the new laws, providers are advised to refer to the new Act and Rules for any required clarification of their obligations and legal responsibilities. Thank you for your patience.

Quality Standards Resource Centre

The Quality Standards Resource Centre helps extend understanding of the strengthened Aged Care Quality Standards, which take effect from 1 November 2025. The Resource Centre will be updated to reflect key changes made to the draft strengthened Standards. You can search for resources by using keywords, or filtering by standard, outcome, audience and theme. Before using the Resource Centre, please read the terms of use.

Displaying 1 to 14 of 14 result(s)
/quality-standards/dementia-our-mob

Dementia & Our Mob

Guidance

This resource provides information about dementia in Aboriginal and Torres Strait Islander communities. It covers the effects on mind, body, and spirit, the prevalence among older and younger people, risk factors like genetics and lifestyle, and the types of dementia most common in these communities. It emphasises the importance of cultural understanding in dementia care.

Author
External resource
Key Theme
Person-centred care, Delivering comprehensive care and services
Standard
1: The Individual, 3: The Care and Services, 5: Clinical Care
Outcomes
1.1: Person-centred care, 3.2: Delivery of funded aged care services, 5.6 Cognitive impairment  
Dementia & Our Mob
/quality-standards/dementia-enabling-environments

Dementia enabling environments

Guidance

The Dementia Enabling Environments website, developed by Alzheimer's WA, provides guidance and resources to help create enabling environments for a person living with dementia. It includes design principles for different environment types, include home and residential aged care facilities.

This resource was developed by a state/territory government or organisation and therefore its applicability and usefulness may be limited.

Author
External resource
Key Theme
Delivering comprehensive care and services, Environment
Standard
4: The Environment, 5: Clinical Care
Outcomes
4.1a: Environment – services delivered in the individual’s home, 4.1b: Environment – services delivered other than in the individual’s home, 5.6 Cognitive impairment  
Dementia Enabling Environments
/quality-standards/dementia-information-multicultural-communities

Dementia information for multicultural communities

Video

This resource provides dementia information and resources for multicultural communities, offering animations, videos, and materials in multiple languages. It aims to improve understanding of dementia and its prevention in diverse cultural groups, supporting awareness and early intervention. 

This resource may apply to healthcare contexts outside of aged care. Please consider the applicability of this resource to your care setting.

Author
External resource
Key Theme
Person-centred care
Standard
1: The Individual
Outcomes
1.1: Person-centred care
Dementia information for multicultural communities
/quality-standards/dementia-and-aboriginal-and-torres-strait-islander-people

Dementia and Aboriginal and Torres Strait Islander people

Guidance
Last Updated

This resource provides information on dementia tailored specifically for Aboriginal and Torres Strait Islander people. It offers culturally appropriate materials, guidance for health professionals, and support services tailored to the needs of Indigenous communities, promoting awareness, diagnosis, and management of dementia in these populations.

Author
External resource
Key Theme
Person-centred care, Delivering comprehensive care and services
Standard
1: The Individual, 3: The Care and Services
Outcomes
1.1: Person-centred care, 3.2: Delivery of funded aged care services
Dementia and Aboriginal and Torres Strait Islander people
/quality-standards/lets-chat-dementia-webinars-overview-cognitive-impairment-and-dementia-care-aboriginal-and-torres-strait-islander-peoples

Let's CHAT Dementia Webinars - overview of cognitive impairment and dementia care for Aboriginal and Torres Strait Islander peoples

Guidance

This resource offers a series of webinars on cognitive impairment and dementia care for Aboriginal and Torres Strait Islander peoples. It is designed for primary health care teams including General Practitioners, Aboriginal and Torres Strait Islander health practitioners and health workers, nurses, allied health professionals and others who work in primary care. The webinar series has been developed in collaboration with Dementia Training Australia.

Author
External resource
Key Theme
Person-centred care, Delivering comprehensive care and services
Standard
1: The Individual, 3: The Care and Services, 5: Clinical Care
Outcomes
1.1: Person-centred care, 3.2: Delivery of funded aged care services, 5.6 Cognitive impairment  
Let's CHAT Dementia Webinars - overview of cognitive impairment and dementia care for Aboriginal and Torres Strait Islander peoples
/quality-standards/dementia-enabling-environments-adapt-home-dining-room

Dementia enabling environments - Adapt a home: Dining room

Fact sheet

This resource, developed by Alzheimer's WA, is a Dementia Enabling Environments illustration information sheet about adapting a home, focusing on the dining room. It includes principles to integrate enabling design and make changes within the physical environment to maximise enablement and wellbeing for people living with dementia.

This resource was developed by a state/territory government or organisation and therefore its applicability and usefulness may be limited.

Author
External resource
Key Theme
Delivering comprehensive care and services, Environment, Food and nutrition
Standard
4: The Environment, 6: Food and Nutrition
Outcomes
4.1a: Environment – services delivered in the individual’s home, 6.4: Dining experience
Dementia enabling environments - Adapt a home: Dining room
/quality-standards/cognitive-impairment-and-dementia-care-aboriginal-and-torres-strait-islander-people

Cognitive impairment and dementia care for Aboriginal and Torres Strait Islander people

Guidance
Published date

This resource is a best-practice guide to cognitive impairment and dementia care for Aboriginal and Torres Strait Islander people attending primary health care. It combines clinical evidence with cultural principles, addressing health promotion, prevention, detection, and management of dementia, while also providing culturally informed recommendations on end-of-life care and support for carers within the context of primary care services.

Author
External resource
Key Theme
Person-centred care, Delivering comprehensive care and services
Standard
1: The Individual, 3: The Care and Services
Outcomes
1.1: Person-centred care, 3.2: Delivery of funded aged care services, 5.6 Cognitive impairment  
Cognitive impairment and dementia care for Aboriginal and Torres Strait Islander people
/quality-standards/how-support-everyday-decision-making-people-living-dementia-residential-aged-care-guide-care-workers

How to support everyday decision-making for people living with dementia in residential aged care: A guide for care workers

Guidance
Published date

This guide offers practical strategies for care workers to support people with dementia in making everyday decisions within residential aged care settings. It covers communication techniques, promoting choice in personal care and daily activities, understanding body language, and emphasises person-centred care while respecting residents' preferences, dignity, and rights.

Author
External resource
Key Theme
Assessment and planning, Delivering comprehensive care and services, Choice, independence and quality of life
Standard
3: The Care and Services, 5: Clinical Care, 1: The Individual
Outcomes
1.1: Person-centred care, 5.6 Cognitive impairment  , 1.3: Choice, independence and quality of life
How to support everyday decision-making for people living with dementia in residential aged care: A guide for care workers
/quality-standards/designing-dementia-friendly-care-environments

Designing dementia-friendly care environments

Guidance
Last Updated

This resource provides guidance for professionals on designing dementia-friendly care environments to help people living with dementia to make the best of everyday life. It includes dementia enabling environment principles and an example of how to design a space using the principles. The resource also includes links to other Dementia Australia resources about developing a dementia-friendly environment.

Author
External resource
Key Theme
Environment, Delivering comprehensive care and services
Standard
4: The Environment
Outcomes
4.1a: Environment – services delivered in the individual’s home, 4.1b: Environment – services delivered other than in the individual’s home
Designing dementia-friendly care environments
/quality-standards/maintaining-personal-identity

Maintaining personal identity

Guidance
Last Updated

This resource offers guidance on maintaining personal identity for people with dementia by fostering respect, independence, and communication. It suggests environmental and social modifications to enhance dignity, such as personalising spaces, supporting mobility, and addressing unmet needs.

This resource was developed by a state/territory government or organisation, and therefore its applicability and usefulness may be limited.

Author
External resource
Key Theme
Person-centred care, Dignity, respect and privacy, Choice, independence and quality of life
Standard
1: The Individual
Outcomes
1.1: Person-centred care, 1.2: Dignity, respect and privacy, 1.3: Choice, independence and quality of life
Maintaining personal identity
/quality-standards/australian-centre-evidence-based-aged-care-resources

Australian Centre for Evidence Based Aged Care - Resources

Guidance

This resource provides a collection of tools and guidelines for improving person-centred care in aged care settings. It includes assessments on care personalisation, pain management, staff-family relationships, and support for sexuality and decision-making for people with dementia.

This resource was developed by a state/territory government or organisation and therefore its applicability and usefulness may be limited.

Author
External resource
Key Theme
Person-centred care, Assessment and planning
Standard
1: The Individual, 3: The Care and Services, 5: Clinical Care
Outcomes
1.1: Person-centred care, 3.1 Assessment and planning
Australian Centre for Evidence Based Aged Care - Resources
/quality-standards/environmental-design-resources-handbook

Environmental design resources handbook

Guidance

This resource supports improvements to environments for people living with dementia. The resource includes information and background on the key design principles and environmental assessment tools. It also includes the Indigenous Aged Care Design Guide. The handbook can be accessed in full, or individually as 7 separate resources. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

Author
External resource
Key Theme
Environment, Delivering comprehensive care and services
Standard
4: The Environment
Outcomes
4.1a: Environment – services delivered in the individual’s home, 4.1b: Environment – services delivered other than in the individual’s home
Environmental design resources handbook
/quality-standards/case-study-safe-and-appropriate-use-psychotropic-medicines-home-aged-care

Case study - Safe and Appropriate use of Psychotropic Medicines - In-home Aged Care

Guidance
Published date

This resource is a fictional scenario that follows an older person’s care pathway with an in-home aged care provider. The resource focuses on the systems and processes to support high-quality care of older people living with dementia. It includes 4 key priority areas: person-centred care, medication management, managing changed behaviours and transitions of care. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

Author
Australian Commission On Safety And Quality In Health Care
Key Theme
Person-centred care, Delivering comprehensive care and services, Medication management
Standard
1: The Individual, 3: The Care and Services, 5: Clinical Care
Outcomes
1.1: Person-centred care, 3.2: Delivery of funded aged care services, 5.3: Safe and quality use of medicines, 5.6 Cognitive impairment  
Case study - Safe and Appropriate use of Psychotropic Medicines - In-home Aged Care
/quality-standards/racgp-aged-care-clinical-guide-silver-book-part-b-multiculturalism-aged-care

RACGP aged care clinical guide (Silver Book) - Part B - Multiculturalism in aged care

Guidance
Last Updated

This guide discusses multiculturalism in aged care, addressing the diverse needs of culturally and linguistically diverse (CALD) older adults. It covers healthcare principles, communication strategies, clinical considerations, and culturally tailored approaches for areas like medication management, dementia, mental health, nutrition, and substance use. It also provides practical advice for general practitioners, carers, and aged care facilities to deliver culturally safe and effective care.

Author
External resource
Key Theme
Person-centred care, Delivering comprehensive care and services, Assessment and planning
Standard
1: The Individual, 3: The Care and Services, 5: Clinical Care
Outcomes
1.1: Person-centred care, 3.2: Delivery of funded aged care services, 5.4: Comprehensive care
RACGP aged care clinical guide (Silver Book) - Part B - Multiculturalism in aged care