Quality Standards Resource Centre

This resource provides dementia information and resources for multicultural communities, offering animations, videos, and materials in multiple languages. It aims to improve understanding of dementia and its prevention in diverse cultural groups, supporting awareness and early intervention. 

This resource may apply to healthcare contexts outside of aged care. Please consider the applicability of this resource to your care setting.

This resource includes a series of YouTube videos developed by the Aged Care Quality and Safety Commission. Australian First Nations older people discuss good quality, culturally appropriate and safe aged care, including person-centred care, rights and how to speak up about care. This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

A discussion card template that consumer advisory body members can use to write their own topics and questions to prompt discussion about any concerns older people receiving care may have.

A welcome letter template that consumer advisory body members can use to communicate with new members.

A template that consumer advisory body members can use to plan their meeting agendas.

A template that consumer advisory body members can use in their meetings to take minutes.

This video explains what right-based and person-centred care means and how you can work with your provider to achieve it.